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Walker Ford - Service Center

Clearwater, FL

4.6
3,592 Reviews

3,592 Reviews of Walker Ford - Service Center

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December 19, 2022

The dealer worked hard to find the replacement tire I wanted after a blow out More

by Redheadj1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walker Ford responded

We are happy we could help! Thanks for taking the time to leave this review. Let us know if there is anything else you may need. Until then, take care!

December 18, 2022

Good service good service good service good service good service good service good service good service More

by Cac34695
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Walker Ford responded

Thanks for the 5-star review!

December 18, 2022

Service courtesy and speed has dropped considerably in the past 2 years. The last time I dropped off my vehicle which is still within new warranty because the engine light came on they never even looked a More

by VICTORIA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier
Dec 20, 2022 -

Walker Ford responded

Hello Victoria. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

December 18, 2022

Ryan did an outstanding job. Great customer service, listened to my concerns and kept me updated on car repair. More

by Lucy2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
2.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Dec 20, 2022 -

Walker Ford responded

This is great to hear! Thanks for stopping in. We look forward to your next visit.

December 18, 2022

I have had a few recurring problems with my 2010 F350 since purchase (in another state). Since moving here Walker Ford has been outstanding in all ways. On this last visit to correct some tire pressure s More

by twovirginiaguys2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Walker Ford responded

We are happy to help! Thanks for taking the time to share your experience. We value your business and look forward to your next visit.

December 17, 2022

Steve McHenry is the best service manager I’ve had the pleasure to work with. Steve McHenry is an asset for. Ford service department. He is knowledgeable, polite and knows how to get things done. Thank More

by Cokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walker Ford responded

We agree! Thanks for highlighting a member of our team for their outstanding work! We appreciate your feedback and look forward to your next visit.

Dec 19, 2022 -

Cokie responded

My pleasure to give a job well done review, they are very rare these days.

December 16, 2022

Can’t say enough about the quality of service Neighborly Care Network receives from Don Mast. His rapid response and attention to detail is second to none. We presently have 44 Fords in our fleet and are lo More

by montague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walker Ford responded

Thanks for taking the time to leave this review! We look forward to your next visit!

December 16, 2022

They communicated and were efficient. They got my work truck done in 1 day which was amazing considering its the holidays. I will continue to bring my work truck to them from here on ou More

by Michael.goettsch@dhpace.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walker Ford responded

This is great to hear! We appreciate your business and look forward to your next visit.

December 16, 2022

Excellent dealer, from Sales, to Service, and everything in between! Don Mast in Service is super easy to work with. More

by PAULKNOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walker Ford responded

This is what we strive for! Thanks for the kind review!

December 16, 2022

My customer service person (Mike I think? ) was friendly and to the point—I arrived without appointment and he offered great help instead of apologies or reasons for delay. More than that, my More

by clarkjchristopher47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Walker Ford responded

Great to hear! Thanks for taking the time to leave this review. We look forward to your Next visit.

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