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Walker Ford - Service Center

Clearwater, FL

4.6
3,592 Reviews

3,592 Reviews of Walker Ford - Service Center

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January 08, 2023

Waited all day and spent over $900 for a recall service, an oil change ($108) and an oxygen exhaust sensor on a 2019 car with 38k miles. Had to return the next day because they forgot to reconnect a hose on More

by Jkbotham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve McHenry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to show you excellence when you come in for that next oil change.

January 07, 2023

Walker Ford was timely and efficient. I spoke to the tech the night before and he advised me step by step how to get my brakes More

by daryl4670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Jan 09, 2023 -

Walker Ford responded

Thank you! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2023

Very comfortable waiting room. They let me know an accurate time for my appointment and service. More

by Karlamp4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Walker Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 07, 2023

First time there since moving to Florida. Process was super easy and Mike got me in early and out faster than promised. Very impressed. More

by Dr. Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Walker Ford responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Walker Ford. Until the next time we meet, take care!

January 07, 2023

Amy Andrisani was just great! She was prompt, courteous and professional! My wife Susie and I have two Fords and will only use Walker Ford! We have a Safety Recall on our Edge More

by reubenamills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Jan 09, 2023 -

Walker Ford responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 06, 2023

I wouldn’t take my vehicle anywhere else. When I have car emergencies, service is always faster than I expect. More

by svogel26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Jan 09, 2023 -

Walker Ford responded

Thank you for choosing Walker Ford as your first choice for all your automotive needs! If you're ever in need of more help, please let us know!

January 06, 2023

I had awesome service provided by Steve McHenry and the entire service team. The work was done to my satisfaction and in a timely manner. More

by RUDEVARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Walker Ford responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2023

I am very pleased with the service and professionalism that is shown at Walker Ford. Kenny in sales and Brian in the Service Deapartment are exceptional. More

by Raymondnutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Walker Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 05, 2023

Nice staff, clean waiting room, prompt service, knowledgeable staff, cannot think of anything else pleasurable to say More

by NJOY4201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Walker Ford responded

Thanks for the 5-star review! We are happy to hear that our team was able to meet your expectations. We value your business and look forward to your next visit.

January 05, 2023

Service Dept always takes care of my needs. Service advisor very help full of my needs More

by HOOKERJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Walker Ford responded

This is great to hear! Thanks for sharing your experience working with our service team. We look forward to your next visit.

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