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Walker Ford - Service Center

Clearwater, FL

4.6
3,591 Reviews

3,591 Reviews of Walker Ford - Service Center

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March 02, 2023

Great people - Great service - Great experience! I have a great relationship during all of my visits, with all of my vehicles. More

by DPOWELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Walker Ford responded

Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 01, 2023

I found Walker ford very responsive to my inquiries and prompt with replying to my concerns More

by buidealdubh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

March 01, 2023

The work was completed within two days, and not for like they originally said it would take More

by PAGEII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Walker Ford responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

February 27, 2023

Amy is my service advisor and she always makes sure I feel like her only customer ! The service waiting area is great for working when waiting on completion of the task More

by DAVID_FOUSHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Feb 27, 2023 -

Walker Ford responded

Hey David! It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please give us a call at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future.

February 27, 2023

Vince Romano and staff did another outstanding job on my 2022 F150 service appointment on time and didn’t wait more than an hour for service to be complete and kept informed. More

by HAAGLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Feb 28, 2023 -

Walker Ford responded

We are happy our team could help. Thanks for choosing Walker Ford! Let us know if you need anything else.

February 27, 2023

Always pleased with the level of service and communication about matters that this center provides. More

by mindibrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Feb 28, 2023 -

Walker Ford responded

This is great to hear! We are happy our team could offer this positive service experience. If you need anything else, don't hesitate to give us a call or stop by. Until then, take care!

February 27, 2023

My family has been customers of Walker Ford since moving here in 1975! We have bought countless vehicles and had them all serviced here as well! Walker Ford is family and we’re proud to be a part of it! Th More

by Nananewman1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Walker Ford responded

This is great to hear! We sincerely value your continued business and look forward to your next visit!

February 26, 2023

I am here for six weeks of sunshine from well above Syracuse. My Ford Edge had issues on 275 which required immediate attention and had us quite upset. I called Walker Ford and you worked me in THAT DA More

by Buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Walker Ford responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Walker Ford!

February 26, 2023

Very great to work with. Brian was awesome and completed my car very quickly. Would highly recommend. More

by rodney.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Walker Ford responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything else.

February 26, 2023

I have been waiting for over 3 weeks to hear back regarding brake pad issues. I've called 3 times to no avail. I've had Fords all my life. Questioning my next purchase.. More

by MARCYR55
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Service Department
Mar 03, 2023 -

Walker Ford responded

Hello We are very sorry to hear that your ewaiting longer than expected to hear back from us. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

Mar 04, 2023 -

MARCYR55 responded

I did hear from Vince and he rectified the situation for me at no cost. I am very pleased with Walker Ford and will continue to go to them for service and my next FORD vehicle. Much appreciation!

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