Walker Ford - Service Center

I have purchased 5 cars at Walker Ford and have always been pleased with the sales and service been pleased with the sales and service More

Helped me out and really took care of everything when I warranty situation with my car. They are the best warranty situation with my car. They are the best More

I recieved great and efficient service. professional service advisor and a nice comfortable waiting area professional service advisor and a nice comfortable waiting area More

Clean, on time, attentive, excellent service, upfront about work to be done, and the cost about work to be done, and the cost More

My experience with Walker from purchasing my bronco to using the service center has been very good. using the service center has been very good. More

Our service master Michael Murray was very helpful with our service issue which required warranty assistance. He overcame many hurdles and eventually all issues were rectified. Thank you Mike. our service issue which required warranty assistance. He overcame many hurdles and eventually all issues were rectified. Thank you Mike. More

Always great to work with and they keep up with the service well. They are trustworthy and tenacious. If a problem is difficult. We wouldn’t take Fords.anywhere else service well. They are trustworthy and tenacious. If a problem is difficult. We wouldn’t take Fords.anywhere else More

Service advisor was great, technicians were questionable. Parts not in stock and with no timeline of being in stock was disappointing. Parts not in stock and with no timeline of being in stock was disappointing. More

Very professional. No problem getting an appointment for warranty work, recall. Staff were friendly and helpful. Called when vehicle was ready. I highly recommend wal No problem getting an appointment for warranty work, recall. Staff were friendly and helpful. Called when vehicle was ready. I highly recommend walker ford. More

I’ll start by saying that for many years of owning my Ford edge, I had nothing but excellent service at this dealership. However, since post pandemic, it has been on a steady decline with each visit. Alm Ford edge, I had nothing but excellent service at this dealership. However, since post pandemic, it has been on a steady decline with each visit. Almost 2 years ago, I took my car in and they could not figure out what was wrong with it, long story short, I was eventually given a rental, which I held onto for several months because they forgot my car was there. When the mechanic finally did fix the issue, he advised he had no idea my car was on the lot and that it could’ve been fixed in a much quicker time. fast forward to my most recent visit, where I paid $300 for a part and $1500 for “six hours” in labor. I was able to negotiate that down by a whopping $150 for a “so-called” coupon. This has nothing to do with my service technician, and everything to do with the outrageous pricing. I understand that labor costs are up, but this was over the top. In hindsight, we should have told the car back to our house and put in the hours to fix it ourselves. As I told my technician, that was my last visit to Walker Ford. I will never buy another car or return there for service. More