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Walker Ford - Service Center

Clearwater, FL

4.6
3,591 Reviews

3,591 Reviews of Walker Ford - Service Center

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March 13, 2023

They are very customer service focused. Although Could not find the problem that was reported More

by STRITT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Walker Ford responded

We appreciate you taking the time to leave our team this feedback - we appreciate it!

March 12, 2023

I was charged $230 for a simple diagnostic check. Before I dropped my car at Walker Ford I asked if they will be doing a full inspection. Under the car, brakes, tires. Axels, transmission. Ect. When More

by joshuaquinones8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Kirk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Walker Ford responded

Hello Joshua. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

March 12, 2023

Don mast is a huge help. Walker ford always takes good care of us and turns work around ASAP. More

by Eric koser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Walker Ford responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Walker Ford. Have a fantastic day, Eric!

March 10, 2023

Very busy service center and it takes some time to get your car serviced but it seems like they do a really good job on the vehicle..service writer Don Mast was really nice. More

by Fishirb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Walker Ford responded

Thanks for the positive feedback! We really appreciate your business and hope to see you again soon here at Walker Ford!

March 10, 2023

Dan our service advisor did a great job keeping me informed and aware of any issues along the way More

by ChristineTHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Walker Ford responded

Thank you for taking the time out of your day to leave us such a kind review, Christine! We at Walker Ford are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

March 10, 2023

Great service! Excellent communication throughout the process and very customer-focused. I will certainly visit again when the need arises. Highly recommended. More

by anthony@delucia.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Walker Ford responded

Thanks for taking the time to let us know how we are doing, Anthony!! We are delighted to hear that you had such a great service experience with us here at Walker Ford! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

March 10, 2023

I was able to get my questions and concerns answered which was good because I'm in the middle of a trip. Dan was very helpful and informative. More

by Mtiede
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Walker Ford responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Walker Ford for your service needs and we hope to work with you again next time.

March 08, 2023

Awful customer service, didn’t fix anything the multiple times over brought my truck there. I wouldn’t recommend them to anyone More

by tdc1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Walker Ford responded

Hello, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

March 08, 2023

Great customer service and everyone made you feel at home. My service rep Mike Murray was really good and communicated the service process for my car so I understood all that was done. Overall excelle More

by RDESROCHERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Walker Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Walker Ford and we hope to see you again.

March 08, 2023

Amy provided excellent service. She explained everything about my visit and was very helpful and courteous. I recommend her to anyone. More

by N8239E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Mar 09, 2023 -

Walker Ford responded

Thanks for highlighting Amy, who helped make this such a great experience! We look forward to your next visit! Take care!

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