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Walker Ford - Service Center

Clearwater, FL

4.6
3,591 Reviews

3,591 Reviews of Walker Ford - Service Center

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March 24, 2023

I set up an appointment three weeks ahead of time to have a change. The gentleman told me I could be there at 10:30, because I told him I worked until 10. When I got there they said my appointment was at 9 More

by JVANDY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walker Ford responded

We are happy our team could help! Thanks for choosing Walker Ford!

March 24, 2023

Don and Steve provided very professional service and made my time there pleasant. Thanks for your help. More

by majorrone7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walker Ford responded

Thanks for highlighting some of our team members who help provide your positive experience. We value your business and look forward to your next visit!

March 23, 2023

Great job , great work, great job . Wonderful job , nice job .good work , great job and work More

by Dennis1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Mar 27, 2023 -

Walker Ford responded

We are happy our team could help! Thanks for the 5-star review!

March 23, 2023

Great service everytime i come in! Always get my car back in a reasonable time More

by KAYLEE.KOENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walker Ford responded

We are happy your service was completed quickly and too your expectation. Let us know if you need anything else!

March 23, 2023

Don was our service technician. He was patient, professional and informative. The service was preformed in a shorter period of time then expected. Thank you to Don and his team. I w More

by Dfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Walker Ford responded

Don is truly and asset to our team. Thanks for choosing Walker Ford!

March 23, 2023

Worst service I ever experienced. Had an appointment for an oil change. It took 4 hours. No one even bothered to tell what took so long. More

by Dwbcubsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Victory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Walker Ford responded

We are very sorry that your recent visit to our service department did not go as planned. We try to offer our customers the best service we can. We hope that you will reach out to our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

Mar 28, 2023 -

Dwbcubsfan responded

I visited with the service manager that day. He told me they were short handed. It would have been nice for someone to come see me in the customer lounge after I waited for two hours instead of me seeking them out. Then it still took another hour and 45 minutes.

March 21, 2023

Very efficient service work and the support staff checking in ( Don ) were considerate and fantastic More

by DON80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Mar 23, 2023 -

Walker Ford responded

We're so glad to hear that our hard-working team provided you with a 5-star experience!

March 21, 2023

Great friendly employees and customer service. Thank you for your great service and keep up the work More

by Eilene haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Eilene haney responded

Great work

March 21, 2023

Prices reasonable. Work is complete and done well. Scheduling an appointment In a reasonable amount of time can be a challenge though. More

by BIGHAMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Mar 23, 2023 -

Walker Ford responded

We appreciate your feedback! Thanks for choosing Walker Ford.

March 19, 2023

Fantastic experience from start to completion of service! Amy was awesome, she communicated with me through every stage of the service. More

by sharuff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Mar 20, 2023 -

Walker Ford responded

This is awesome to hear! We truly value your business and look forward to your next visit. Thanks for choosing Walker Ford!

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