3,609 Reviews of Walker Ford - Service Center
Saved the day Walker Ford's Dan Victory and their mechanic, John saved our vacation! They helped us out when our air conditioning died. They got us in, fixed the Walker Ford's Dan Victory and their mechanic, John saved our vacation! They helped us out when our air conditioning died. They got us in, fixed the problem, dealt with the warranty details and got us out in record time! They would definitely be our go to dealer if we lived in Clearwater, Florida!! More
work with me and fixed the problem this problem was on my 2013 ford edge It was 1 month out of warranty.So they check with manufacture and fixed it no charge. Took no time at all.Very g this problem was on my 2013 ford edge It was 1 month out of warranty.So they check with manufacture and fixed it no charge. Took no time at all.Very good job More
Regular service on truck I've been taking my 2014 truck to Walker Ford since purchase. They always perform my regular scheduled maintenance in a timely manner. The waiting I've been taking my 2014 truck to Walker Ford since purchase. They always perform my regular scheduled maintenance in a timely manner. The waiting room is comfortable. The entire staff is friendly and efficient. I'll keep returning. More
Stand by their Customers We purchased a Ford Fusion Hybrid from Walker Ford in 2013. They have provided excellent service and have gone above and beyond what we expected from We purchased a Ford Fusion Hybrid from Walker Ford in 2013. They have provided excellent service and have gone above and beyond what we expected from a dealer over the past three years! More
Walker Ford Service is terrible The service station at this dealership is awful. I am first time buyer of Ford Escape and under warranty still and the 3 times already I have had to The service station at this dealership is awful. I am first time buyer of Ford Escape and under warranty still and the 3 times already I have had to get service has been very poor. Culminating today in showing up early for a 10 am appointment and THEY COMPLETELY FORGOT ABOUT MY VEHICLE . I waited four hours before they got to me. I had to ask for a manager because the service representative assigned to me was barely any help. Shop Foreman Justin Boczar was a waste of time and all he could offer me was his business card to call him for "better service" next time. WHAT? Awful service. More
Vince Ramano to the rescue I bought a 2016 F150 in July. Since that time I have called several times to get an appointment for a oil change. Each time I call they say they are b I bought a 2016 F150 in July. Since that time I have called several times to get an appointment for a oil change. Each time I call they say they are booked out for a week. So I posted a review on dealerratet and Vince called me right away. Vince was very nice and apologized for the issue. He asked me when I wanted to come in for service and I left immediately for the dealership. Dan checked me in and promised to call as soon as they were done. He did and I picke d up my truck all in about an hour and a half. More
Great Work, thanks. A Great Experience on 10/29/16 Justin Boczar from service and James Danna for parts made my day, the car runs great at a good price. Thank you. I had A Great Experience on 10/29/16 Justin Boczar from service and James Danna for parts made my day, the car runs great at a good price. Thank you. I had worked on my car but could not get working. Justin looked at it and new the problem and was able to fix it correctly. More
Best and Most Trusted Dealership I Have Ever Dealt With I bought my 2012 Ford Explorer from Walker Ford in Feb of 2015. I live 3 hours away. I take it down there for my oil changes and service as I only tru I bought my 2012 Ford Explorer from Walker Ford in Feb of 2015. I live 3 hours away. I take it down there for my oil changes and service as I only trust them. ! month ago the trim around my windshield start breaking down and coming off. Needless to say I was very upset. I called Mike Olsen, my service writer and made an appointment to bring it in. In the meantime I took it to a dealer close to my house and the manager was horrible. I have a full service warranty through Ford in Detroit and was told that it covered everything. Not so. Anyway the manager told me that the sun must have done the damage! He made no attempt to help me in anyway. The reason I took to the local dealer was to make sure it was safe to drive to Clearwater, Fl. My husband ended up duct taping the trim so it would not fly off and hurt someone. I called Walker Ford back and Mike told me to contact Ford and let them know what happened. I did and they responded very quickly to me and to Walker. I talked with the manager, Vince Romano who is wonderful! He got in touch with Mike and told me to get it down there and they would do their best to help me. They really did. I brought it in and they ordered the parts and contacted Ford. The next day the parts were in and I got it replaced within an hour. I had to pay a deductible and the rest was taken care of. They are a huge company and they run it so efficiently. Everyone is professional and friendly regardless of their workload. I have had Mike Olsen since I bought it and he is an Excellent service writer. Very hard worker with a great and professional attitude. I met Vince for the first time and was very impressed by his Courteous and Professional attitude. The communication is excellent between the staff. It is too bad there are not more dealerships like Walker. The fact that I fight traffic and drive 3 hours tells you something. If and when I buy another car, it will be from Walker!!! More
Great Service The crew at Walker Ford are the best! From the sales department to service. Very pleased with them when work is performed on my vehicles The crew at Walker Ford are the best! From the sales department to service. Very pleased with them when work is performed on my vehicles More
Work done to F150 pick up. Always good quality work done at walker ford never any problems when they found damages from acdent they work with insurance co and work out problems Always good quality work done at walker ford never any problems when they found damages from acdent they work with insurance co and work out problems grate work done truck looks brand new,no problems at all. More