3,636 Reviews of Walker Ford - Service Center
Had a nail in my front tire and Walker Ford get me in as qui Did a great job. Very friendly and looked after my problem as quick as possible. I was happy with the cost of the repair. Brian did a great job. Did a great job. Very friendly and looked after my problem as quick as possible. I was happy with the cost of the repair. Brian did a great job. More
Great Service! When I bring my vehicles for annual service checks, Walker is always honest and thorough. Only fixing what needs to be fixed and satisfying all of my When I bring my vehicles for annual service checks, Walker is always honest and thorough. Only fixing what needs to be fixed and satisfying all of my special requests, saves me money. Recently, my son needed work on his 2008 Mustang. Other dealers advised him that they did not have technicians that could perform the work he required at a time that would be convenient for my busy college bound son. I called Walker and spoke with Brian. He answered all of my questions, understanding with great knowledge what the problem was. In addition he immediately scheduled an appointment for first thing Saturday morning, so my son could get back to his busy life. I am very grateful to the staff at Walker Ford and have never known a better Service manager than Ryan. More
Brakes needed to be looked at Ryan and his crew went out of their way as always to look at and fix my brakes. Thank you. I trust them to be honest. Ryan and his crew went out of their way as always to look at and fix my brakes. Thank you. I trust them to be honest. More
windshield washer M. Olsen got me in with out an appointment to check out my washer problem. Found the jog was cracked. Had to order the part and said it would be in th M. Olsen got me in with out an appointment to check out my washer problem. Found the jog was cracked. Had to order the part and said it would be in the next day if that wasn't a problem. The repairs were done on a timely bases. Service tec. also found a cracked hose and repaired that also. thank you very much for your time and trouble. Will return if and when any other problems arrive More
Gary Smith and his whole crew are a delight to work with. Gary Smith and the whole Walker crew are a delight to work with. I dropped my 2013 F150 Platinum off on Sunday for routine service, tires, oil, align Gary Smith and the whole Walker crew are a delight to work with. I dropped my 2013 F150 Platinum off on Sunday for routine service, tires, oil, alignment, Walker is the only place I go for service, as the job is done correctly every time. More importantly the team seems to be happy and it shows in the pride these service guys take in their work. I wish the techs names were on the work order not just a number so I can thank them by name. 99706, and 99585, I will forever be a Walker fan and customer. They always treat you right. Thank You All for showing what American Pride means, your team is worthy of pride. Thanks again for your kind service CBS More
Poor service Waited 2 1/2 hours for an oil change, did not call when car was finished. When I asked how long my car had been ready was told by cashier that they w Waited 2 1/2 hours for an oil change, did not call when car was finished. When I asked how long my car had been ready was told by cashier that they were busy. I had a scheduled appointment. It's a brand new car. I will be looking for another place to take care of my car needs. So very disappointed in the walkerford service. I will not recommend service dept. More
Customer Service This dealership over the time that I have had my car has gone over and above to serve me well. Thank you Walker Ford. And the staff that is at this lo This dealership over the time that I have had my car has gone over and above to serve me well. Thank you Walker Ford. And the staff that is at this location through out the Walker ford dealership are very pleasant and willing to listen to your needs and do there best to make you leave with a smile! More
service department for satellite antenna issues Vehicle was repaired in a timely and professional manner and my service adviser was very knowledgeable as well as professional. He addressed any other Vehicle was repaired in a timely and professional manner and my service adviser was very knowledgeable as well as professional. He addressed any other issues and recalls I had as well. More
Problem being resolved Troubleshooting a problem with electrical things never fun, when it happening to you , but it doesn't do it when you bring it in the dealer to verify. Troubleshooting a problem with electrical things never fun, when it happening to you , but it doesn't do it when you bring it in the dealer to verify. Dealer is aware and doing everything they can to identify the problem. Appreciate the time and effort going into taking care of it. More
Body shop review I was involved in a auto accident on 8/31, and as anyone who has felt with any insurance company knows it takes awhile for them to do anything but I d I was involved in a auto accident on 8/31, and as anyone who has felt with any insurance company knows it takes awhile for them to do anything but I do have to say the guys at Walker Ford collision center were more then helpful with all my questions, and after I got my insurance check I contacted them and dropped my car off and a week later my car was back in my possession looking brad new... thank you to Scott, Don, and Dave and the rest of the team for the great work and great personality.... More