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3,610 Reviews of Walker Ford - Service Center
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October 15, 2017
Brake Concern I recently heard an unfamiliar sound when applying the brakes in my 2015 Escape. Walker Ford Service advisor Daniel Victory greeted me and took charg I recently heard an unfamiliar sound when applying the brakes in my 2015 Escape. Walker Ford Service advisor Daniel Victory greeted me and took charge of my concern. The car was test driven and the issue identified. . Daniel kept me informed while I waited in the customer lounge. The rear rotors were resurfaced, and the problem was resolved. I purchased my car from Walker Ford in 2016 and continue to use them for service. More
by mbrooks33761
October 11, 2017
Great improvement in service dept. Fast , courteous service. i don't understand what $15.19 for shop supplies was for. I was told the alignment was $79.95. This addition was a surpris Fast , courteous service. i don't understand what $15.19 for shop supplies was for. I was told the alignment was $79.95. This addition was a surprise! More
by Big John
Employees Worked With
Randall Stein.
October 11, 2017
Sales & Service of my ford F150 Sales of vehicle was fair price for product i purchased Product was explained in detail prior to purchase Sales personnel did not using high pressur Sales of vehicle was fair price for product i purchased Product was explained in detail prior to purchase Sales personnel did not using high pressure means to get sale Since purchase only Walker Ford has serviced unit every 5,000 miles. Present mileage 36,000 plus More
by Harold McGhee
Employees Worked With
Randall
October 10, 2017
GREAT Service Advisor I have dealt with MANY Dealerships & Individuals in my 40 Year / 18 Ford History, and Gary has been and is a GREAT Service Adviser to Deal With regar I have dealt with MANY Dealerships & Individuals in my 40 Year / 18 Ford History, and Gary has been and is a GREAT Service Adviser to Deal With regardless of the reasons I may need his expertise!! Although there are STILL Cost Factors that make Non-Warranty Work A Consideration, ALL OF HIS EFFORTS ARE ALWAYS GENUINE & CUSTOMER ORIENTED!! More
by bobcoppk
Employees Worked With
Gary Smith
October 05, 2017
Outstanding Service! I've been a customer of Walker Ford for Three years now and have not been disappointed! Their staff is outstanding and certainly make you feel taken c I've been a customer of Walker Ford for Three years now and have not been disappointed! Their staff is outstanding and certainly make you feel taken care of. The shuttle is also very convenient for routine maintenance, they get me to work with ease and pick me up to get back on the road without any problems. Oh! And getting all tires rotated and an alignment for $100, can't beat that with a stick! More
by olariasm
Employees Worked With
September 27, 2017
maintenance Oil change time , went well had previous 2 free ones because I pur hased vehicle there very happy with there operatkon was through and no oversell Oil change time , went well had previous 2 free ones because I pur hased vehicle there very happy with there operatkon was through and no overselli.g More
by rockhu
September 21, 2017
Prompt service again! Brian is the best. Kept me informed throughout the repair. Found the parts needed even though Irma said he wouldn't. Even a hurricane cant stop Walker Brian is the best. Kept me informed throughout the repair. Found the parts needed even though Irma said he wouldn't. Even a hurricane cant stop Walker Ford and their team. Thanks again. More
by bondservant
August 24, 2017
Service Visit From the initial write with Ray to the phone updates, follow up and explanation of work done from Dan, it was a very positive service department exper From the initial write with Ray to the phone updates, follow up and explanation of work done from Dan, it was a very positive service department experience. More
by cog9444
August 11, 2017
Service Department best in class Best Service Department experience, Period. Courteous, professional, thorough, and consistent. Work product is consistently of the highest quality Best Service Department experience, Period. Courteous, professional, thorough, and consistent. Work product is consistently of the highest quality and Dan Victory gets the job done every time. More
by Rich.Nicole
Employees Worked With
August 09, 2017
Service Great service and customer care. Would recommend Walker Ford to family and friends. Ryan goes above and beyond to review what is taking place and how Great service and customer care. Would recommend Walker Ford to family and friends. Ryan goes above and beyond to review what is taking place and how the problem will be solved. More
by Doug B
Employees Worked With
