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This rating includes all service center reviews, with more weight given to recent reviews.
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3,534 Reviews of Walker Ford - Service Center
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June 05, 2016
40,000 maintenance The service was excellent. Lily was very helpful in explaining the extended warranty we purchased when we bought our vehicle almost 2 years ago from The service was excellent. Lily was very helpful in explaining the extended warranty we purchased when we bought our vehicle almost 2 years ago from Walker Ford. More
by Nancy Hunt
Employees Worked With
Lily Johnson
June 05, 2016
Oil Change I have had all maintenance done on my truck here since new. I hit 65,000miles now on my 2014 Diesel F350. Every time has been as pleasant as can be. I have had all maintenance done on my truck here since new. I hit 65,000miles now on my 2014 Diesel F350. Every time has been as pleasant as can be. Gary Smith is the best! Thank you Gary. More
by Robert Anda Burwell Jr
Employees Worked With
Gary Smith
June 05, 2016
Very professional Mike Olsen was the GREATEST. Very knowledgable. Great personality. Friendly. Always ask for by name. Helpful and informative. Honest and sincere. P Mike Olsen was the GREATEST. Very knowledgable. Great personality. Friendly. Always ask for by name. Helpful and informative. Honest and sincere. Pleasure to deal with. More
by Jwilcoxen4
Employees Worked With
Mike Olsen
June 04, 2016
Great service experience Very professional and courteous, my car was out of the shop quickly. Gave me accurate timeframe when it would be finished. Will definitely be back! Very professional and courteous, my car was out of the shop quickly. Gave me accurate timeframe when it would be finished. Will definitely be back! More
by bdalhoff80
Employees Worked With
June 03, 2016
Transmission warranty repair Excellent customer service on a holiday weekend! Provided me a loaner car so I wasn't stranded for the long weekend! I'm recently divorced so this was Excellent customer service on a holiday weekend! Provided me a loaner car so I wasn't stranded for the long weekend! I'm recently divorced so this was my first time handling a car problem on my own which can be daunting at best, but I felt well taken care of and in trusting hands. More
by Cfish64
Employees Worked With
Lily in service, Lily Johnson
June 03, 2016
recall handeled without any problems Dropped the car off at 7am and it was ready at 3pm as promised. The whole experience was great. While I don't enjoy having my car recalled, it was a Dropped the car off at 7am and it was ready at 3pm as promised. The whole experience was great. While I don't enjoy having my car recalled, it was a hassle free experience. Ryan is the best at customer service! More
by jcole88440
Employees Worked With
June 03, 2016
Service Department Took car in for Transmission problem and they took care of everything and I couldn't be happier, Friendly Prompt service. No Complaints, this is the f Took car in for Transmission problem and they took care of everything and I couldn't be happier, Friendly Prompt service. No Complaints, this is the fourth vehicle I have purchased or leased from Walker Ford. More
by Kevin Rose
Employees Worked With
June 02, 2016
Great service! Always helpful and service is well done and quick. Service area is clean and waiting room is comfortable. Courtesy shuttle is a great help as well Always helpful and service is well done and quick. Service area is clean and waiting room is comfortable. Courtesy shuttle is a great help as well More
by spiderwoman
Employees Worked With
Mike Olsen
June 02, 2016
Outstanding service tracy always takes the extra step to be of help in setting up a new lease. My partner and I have leased quite a number of autos over the years from Wa tracy always takes the extra step to be of help in setting up a new lease. My partner and I have leased quite a number of autos over the years from Walker and have always be treated outstanding More
by playboy
June 02, 2016
Warranty work on a 2014 F-150 Lariat. Walker ford recently repaired a driver's side door lock switch. A fairly simple task I believe, but Walker continues to provide excellent after purch Walker ford recently repaired a driver's side door lock switch. A fairly simple task I believe, but Walker continues to provide excellent after purchase service. More
by Happy Truck Owner
