Walker Ford - Service Center

Lily Johnson is AWESOME!!! The AC went out on my wife's 2015 Explorer while we were on vacation this week. Lily was able to get us straight in and fixed. We were back on the r The AC went out on my wife's 2015 Explorer while we were on vacation this week. Lily was able to get us straight in and fixed. We were back on the road the same day. Extended warranty company wanted to replace with aftermarket cheap part in two days but Lily worked her magic and they agreed to a ford part. She went above and beyond what she had to in order to help us and we a very great full!!! She deserves a raise, bonus or both!! I may just make the drive from Kentucky when I am ready to purchase a new vehicle!!! The Sword Family!! Jason, Anita, Jacob, Jayden and Katelyn!!! More

Awesome service! We have had multiple problems with our new truck. Lily from Walker Ford's service department has gone above and beyond to help us with get our truck s We have had multiple problems with our new truck. Lily from Walker Ford's service department has gone above and beyond to help us with get our truck serviced and back on the road quickly. More

EASY!!!!! Lily took such good care of me I almost forgot I was having my car serviced!!!!! What a KEEPER!!!! She is an asset to the Sevice Department. Thank Lily took such good care of me I almost forgot I was having my car serviced!!!!! What a KEEPER!!!! She is an asset to the Sevice Department. Thank you Lily!!!!! More

Superb Everytime we visit Walker Ford for anything it is a great experience. The sales and service depts are great. Everyone is friendly and helpful. We rece Everytime we visit Walker Ford for anything it is a great experience. The sales and service depts are great. Everyone is friendly and helpful. We recently sent our neighbors to Walker Ford and they ended up purchasing a used Explorer and they love it More

Thanks Lily for getting me in and out so very quickly!!! As always Walker service is world class...I just cannot see myself going anywhere else. Walker service is what Ford Dealer service should be, and th As always Walker service is world class...I just cannot see myself going anywhere else. Walker service is what Ford Dealer service should be, and these guys NEVER fall short of doing it correctly, quickly, no muss no fuss. I made an appointment and Lily Johnson was waiting at the service line, I made it on time, they took the truck in right away, took care of what it needed, done deal on my way!!! My advice is if you are going to spend your hard earned cash on a new vehicle, let the Pros at Walker take care of it. Why take chances with your investment, and your safety.... Thanks Again CBS More

great job keep up the good work friendly service is a must. the whole team at Walker ford did and amazing job on handling my door problem. Lily Johnson you are the Best!!!!! keep up the great Customer Service w the whole team at Walker ford did and amazing job on handling my door problem. Lily Johnson you are the Best!!!!! keep up the great Customer Service work. More

Service to my wife's 2009 Grand Marquis LS My service advisor is Mike Olsen. He ensures that all items are checked, adjustments made and delivered on time. He performs an excellent duty for W My service advisor is Mike Olsen. He ensures that all items are checked, adjustments made and delivered on time. He performs an excellent duty for Walker Ford. More

Easy in and easy out! Good to go! You pull in and someone is there quickly to assist you. You wait in a comfortable lounge, drinking complimentary coffee, and service is performed quic You pull in and someone is there quickly to assist you. You wait in a comfortable lounge, drinking complimentary coffee, and service is performed quickly. It's all good! More

20 K maintenance service, In and out. No problems The appointment process was very easy and the staffs explain everything about what they are going to do before the service. In and out. No problems The appointment process was very easy and the staffs explain everything about what they are going to do before the service. More

Professional, quick, comfortable waiting room Professional, friendly, quick, comfortable waiting room. Repeated visits over time with all our Fords have had similar positive experiences with sales Professional, friendly, quick, comfortable waiting room. Repeated visits over time with all our Fords have had similar positive experiences with sales and service. Especially Denise Newman in Sales More