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Walker Ford - Service Center

Clearwater, FL

4.6
3,637 Reviews

3,637 Reviews of Walker Ford - Service Center

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November 08, 2018

Service Advisor Amy Andrisani is AWESOME Great experience due to Amy’s service and expertise. Only negative is how dirty my trucks leather interior was upon pickup. Thank you Chris Hudson More

by Chris H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Nov 12, 2018 -

Walker Ford responded

Thank you for the feedback, Chris! Amy is awesome and we will be sure to pass along your kind words along to her. If there is anything else that we can help with, let us know!

November 07, 2018

Extremely satisfied It was a great experience my service advisor Steve was great and commission was very good, service was great. And it went better than I had hoped for. More

by john1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Walker Ford responded

We're always happy to help, John! It's great to know that Steve and the team were excellent, we hope they were able to give you a great time. Let us know if there's anything else we can do for you!

November 03, 2018

friendly & knowledgeable service person. Steve McHenry was very good. Excellent service advisor.. Walker Ford took care of me & service my car well for the 30,000 mile program. Hoping that More

by alankapell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Walker Ford responded

Thanks for your review! We are thrilled to hear about your time with Steve. Let us know if there's anything else we can do for you, we hope to see you again!

October 28, 2018

I brought the vehicle in for a recall. I brought the vehicle in for a recall and there actually were 2 recalls. I also had the oil changed and the 15,000 mile check up. Everything was tak More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Walker Ford responded

Barb, thank you for your review! We are glad to hear that you had a great experience with our service department as well as with Steve. We look forward to serving you again soon!

October 26, 2018

Battery replacement Steven McHenry, service rep. explained that everything related electrical was in working condition and new battery should last the normal time. Mr. Mc More

by happy ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Walker Ford responded

Thank you for the review! We're glad Steven got you taken care of and explained everything well. If you need anything else, just give us a call!

October 24, 2018

Courteous and efficient Eric Roper was very courteous and efficient in getting me the vehicle while my car was being repaired. Very impressed with how friendly and profession More

by Welchmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roper
Oct 26, 2018 -

Walker Ford responded

Thank you for your compliments about Eric! We're glad he was able to make your experience with us a good one! We appreciate your business and we hope to see you again soon!

October 22, 2018

Dead battery My battery died on me. I had it jumped and headed for Walker. They were very busy but they took care of me without a problem. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin
Oct 25, 2018 -

Walker Ford responded

It was a pleasure taking care of you, Barb! We're glad to hear everything went well, and we hope to see you next time you need anything!

October 20, 2018

Getting my truck worked on I was getting my truck worked on. I needed a rental Mr Roper was understanding of my situation. He was respectful and a very nice young man. More

by Regular guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roper
Oct 23, 2018 -

Walker Ford responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

October 18, 2018

Excellent customer service Eric went above and beyond to provide me with excellent customer service. He made my entire experience with Walker Ford pleasent and stress free. To b More

by Wingmom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roper
Oct 22, 2018 -

Walker Ford responded

Thank you for the review! We are very pleased to hear that Eric was so helpful in making your experience with Walker Ford so positive. We hope to see you the next time your car needs serviced. Thanks again.

October 09, 2018

my dealer of choice over the years i have bought several vehicles here ---always a good experience---- my choice of trucks has always been ford since 1969, 2016 f150 my r More

by largof150
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Walker Ford responded

Thanks for the great feedback on your previous experiences with us! We truly value your business and look forward to seeing you again on your next visit!

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