Walker Ford - Service Center

Stand by their Customers We purchased a Ford Fusion Hybrid from Walker Ford in 2013. They have provided excellent service and have gone above and beyond what we expected from We purchased a Ford Fusion Hybrid from Walker Ford in 2013. They have provided excellent service and have gone above and beyond what we expected from a dealer over the past three years! More

Vince Ramano to the rescue I bought a 2016 F150 in July. Since that time I have called several times to get an appointment for a oil change. Each time I call they say they are b I bought a 2016 F150 in July. Since that time I have called several times to get an appointment for a oil change. Each time I call they say they are booked out for a week. So I posted a review on dealerratet and Vince called me right away. Vince was very nice and apologized for the issue. He asked me when I wanted to come in for service and I left immediately for the dealership. Dan checked me in and promised to call as soon as they were done. He did and I picke d up my truck all in about an hour and a half. More

Great Work, thanks. A Great Experience on 10/29/16 Justin Boczar from service and James Danna for parts made my day, the car runs great at a good price. Thank you. I had A Great Experience on 10/29/16 Justin Boczar from service and James Danna for parts made my day, the car runs great at a good price. Thank you. I had worked on my car but could not get working. Justin looked at it and new the problem and was able to fix it correctly. More

Best and Most Trusted Dealership I Have Ever Dealt With I bought my 2012 Ford Explorer from Walker Ford in Feb of 2015. I live 3 hours away. I take it down there for my oil changes and service as I only tru I bought my 2012 Ford Explorer from Walker Ford in Feb of 2015. I live 3 hours away. I take it down there for my oil changes and service as I only trust them. ! month ago the trim around my windshield start breaking down and coming off. Needless to say I was very upset. I called Mike Olsen, my service writer and made an appointment to bring it in. In the meantime I took it to a dealer close to my house and the manager was horrible. I have a full service warranty through Ford in Detroit and was told that it covered everything. Not so. Anyway the manager told me that the sun must have done the damage! He made no attempt to help me in anyway. The reason I took to the local dealer was to make sure it was safe to drive to Clearwater, Fl. My husband ended up duct taping the trim so it would not fly off and hurt someone. I called Walker Ford back and Mike told me to contact Ford and let them know what happened. I did and they responded very quickly to me and to Walker. I talked with the manager, Vince Romano who is wonderful! He got in touch with Mike and told me to get it down there and they would do their best to help me. They really did. I brought it in and they ordered the parts and contacted Ford. The next day the parts were in and I got it replaced within an hour. I had to pay a deductible and the rest was taken care of. They are a huge company and they run it so efficiently. Everyone is professional and friendly regardless of their workload. I have had Mike Olsen since I bought it and he is an Excellent service writer. Very hard worker with a great and professional attitude. I met Vince for the first time and was very impressed by his Courteous and Professional attitude. The communication is excellent between the staff. It is too bad there are not more dealerships like Walker. The fact that I fight traffic and drive 3 hours tells you something. If and when I buy another car, it will be from Walker!!! More

Great Service The crew at Walker Ford are the best! From the sales department to service. Very pleased with them when work is performed on my vehicles The crew at Walker Ford are the best! From the sales department to service. Very pleased with them when work is performed on my vehicles More

Work done to F150 pick up. Always good quality work done at walker ford never any problems when they found damages from acdent they work with insurance co and work out problems Always good quality work done at walker ford never any problems when they found damages from acdent they work with insurance co and work out problems grate work done truck looks brand new,no problems at all. More

2014 Ford Flex service appointment with Dan. 2014 Ford Flex service appointment to replace windshield washer fluid pump. Overall excellent service and timeless provided at Walker Ford. Item was 2014 Ford Flex service appointment to replace windshield washer fluid pump. Overall excellent service and timeless provided at Walker Ford. Item was covered under Ford warranty and was replaced with new equipment. More

Excellent customer service! I'm new to Florida, so I just Googled dealerships and took a chance on Walker Ford for service on my car. We had a little initial confusion that stemm I'm new to Florida, so I just Googled dealerships and took a chance on Walker Ford for service on my car. We had a little initial confusion that stemmed from my having to drop my car off after the service department was closed, but the Asst Service Manager, Ryan, couldn't have been more helpful. He came back in after closing to help me out, and was excellent with communicating on the status of the repairs the entire time. Ryan went out of his way to make sure my questions were answered, and to accommodate my crazy schedule. I couldn't have been happier with the customer service provided by Ryan and his team. More

Service Experience 10/04/2016 Friendly, efficient, personable, caring and explained exactly what they were going to do to my Ford Escape. Shuttle van was wonderful and on time. Car Friendly, efficient, personable, caring and explained exactly what they were going to do to my Ford Escape. Shuttle van was wonderful and on time. Car was in perfect shape when I picked her up! Thanks guys! You are appreciated and looking forward to my next trip to Walker Ford for service! Susan M Reardon More