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3,637 Reviews of Walker Ford - Service Center
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August 29, 2019
No or low electrical Surprised at how fast service found the problem & fixed it. Glad I had a premium service policy. Even when Mike Olsen was busy, the other service me Surprised at how fast service found the problem & fixed it. Glad I had a premium service policy. Even when Mike Olsen was busy, the other service members filled in quickly. More
by happy
August 26, 2019
Excellent in every way Walker Ford again has provided excellent service. Late last Friday afternoon my F-150 was showing a check engine light. Talked to my service adviser, Walker Ford again has provided excellent service. Late last Friday afternoon my F-150 was showing a check engine light. Talked to my service adviser, Mike Olsen, who recommended that I leave it (as the check engine light was flashing) and it would be looked at Saturday morning. Saturday morning the tech found that the #1 coil was bad and recommended that since I had almost 100000 miles since my last tune-up that I replace all the spark plugs. I agreed to the repairs and the truck is now running like new thanks to Mike Olsen & Walker Ford Tech 99614! More
by Jerry F-150
Employees Worked With
Mike Olsen
August 14, 2019
Walker Ford is my dealer of choice A trip to the Service Dept. just reinforces my decision to purchase my 2013 Focus at Walker Ford. Thanks everyone for making it so painless. A trip to the Service Dept. just reinforces my decision to purchase my 2013 Focus at Walker Ford. Thanks everyone for making it so painless. More
by rpritchard10
Employees Worked With
Amy Andrisani
August 12, 2019
Extremely satisfied with Service Department Brian and Steve were both extremely helpful in explaining everything to me that helped me understand the issue of my car. My car is running like new a Brian and Steve were both extremely helpful in explaining everything to me that helped me understand the issue of my car. My car is running like new again and she's actually 7 years old. Thank you for fixing!! Wasn't ready to buy a new car just yet but when I do it's going to be Walker Ford. More
by Happynewcustomer
July 21, 2019
Excellent Service As always excellent service by Mike Olsen and his team. Every time we go to Walker Ford whether it be to purchase a vehicle or service a vehicle , we As always excellent service by Mike Olsen and his team. Every time we go to Walker Ford whether it be to purchase a vehicle or service a vehicle , we always receive excellent service. More
by wsm1217
Employees Worked With
Mike Olsen
June 06, 2019
The best service department ever Ryan and his crew in the service department are the best. We stopped by to have wiper blades put on and we did not have to wait. Thanks again Ryan, yo Ryan and his crew in the service department are the best. We stopped by to have wiper blades put on and we did not have to wait. Thanks again Ryan, you are the best! More
by acrowe10
Employees Worked With
June 02, 2019
5 star service Even I didn’t have an appointment to bring my car for service. It was no need to wait as I got used to before somebody will help you. I had a great Even I didn’t have an appointment to bring my car for service. It was no need to wait as I got used to before somebody will help you. I had a great experience with Steve. He resolved all my car issues. Offered us a shuttle that took us home and back next day. When we arrived to dealership Steve was was waiting for us. We spent couple minutes there and were on our way back. We did not spend any minutes waiting. Thank you Steve. More
by Ford florida
Employees Worked With
June 01, 2019
Excellent in every way Needed to have new brakes installed before going on vacation. Talked to Mike Olsen and made my request. Even with short notice, the F-150 had brakes Needed to have new brakes installed before going on vacation. Talked to Mike Olsen and made my request. Even with short notice, the F-150 had brakes and a new fuel filter installed before the end of the day. Excellent workmanship at a fair price. Very pleased. More
by Jerry F-150
Employees Worked With
Mike Olsen
May 08, 2019
Would not give out the part number that I need for truck! I called parts to find out what I needed for my truck and after waiting for a looong time to load up the application, for the guy to locate the part.. I called parts to find out what I needed for my truck and after waiting for a looong time to load up the application, for the guy to locate the part...he quoted a very high price without telling me the part number that I needed. I asked and he said " We do not give out part numbers!" Are you kidding me??? I would never call this place again! Other Ford dealers are a lot more helpful and I got quoted around 40% lower price for the same exact item at another Ford Dealership, which gladly shared the part number and kindly offered to get it ordered for me. That is how you should do business! Thanks for nothing! More
by thefreshprince35
Employees Worked With
Parts Department
May 04, 2019
Amazing customer service Came into dealership to pick up car that was being serviced. Decided to check on extended warranty for vehicle. Even though I didn’t have an appoint Came into dealership to pick up car that was being serviced. Decided to check on extended warranty for vehicle. Even though I didn’t have an appointment, Mickey was responsive and went over the extended warranty plans of which I purchased one. It is refreshing to see great friendly customer service with a knowledgeable person. Thank you. More
by Brenda
Employees Worked With
Mickey Alperstein
