3,637 Reviews of Walker Ford - Service Center
Walker Ford service department always provides outstanding service. The outstanding service is because of my service advisor Steve. He does an outstanding job of taking care of all of my 4 cars. outstanding service. The outstanding service is because of my service advisor Steve. He does an outstanding job of taking care of all of my 4 cars. He is the reason I bought a Mustang Bullitt because I knew the service department at Walker Ford was outstanding. More
The service I received at walker ford was excellent as always. That is why I trust my truck to them. Amy was outstanding and explained everything that was going to happen. always. That is why I trust my truck to them. Amy was outstanding and explained everything that was going to happen. More
Excelent Service "Excellent experience! Dan was great and got me in and out quickly. In addition, the technician replaced the dome lamps. Last, Dan informed me about "Excellent experience! Dan was great and got me in and out quickly. In addition, the technician replaced the dome lamps. Last, Dan informed me about the military discount. Great job Power Ford!" More
the works service f150 quick n timely. had f150 serviced with zero problems from dealership.walked around new n used vehicles and no one approached me, good n bad quick n timely. had f150 serviced with zero problems from dealership.walked around new n used vehicles and no one approached me, good n bad More
My husband and I absolutely love Mike Murray. He has been taking car of our Ford's for 4 years. Great guy always willing to help. Patient and caring. Everyone at the service department is wonderful but been taking car of our Ford's for 4 years. Great guy always willing to help. Patient and caring. Everyone at the service department is wonderful but he is extra special to us. All of the service technician patiently listen to my explanation so they can tell what is wrong immediately. Love these service guys. Keeps us coming back. Thank you Walker Ford service More
excellent Steve McHenry is awesome. Very professional and customer service oriented. Really appreciate doing business with him. I would recommend any one to him Steve McHenry is awesome. Very professional and customer service oriented. Really appreciate doing business with him. I would recommend any one to him. Give him 7 stars out of 5 More
service center Amy at service has always taken care of me everytime I had to come in. She had always gone out of her to help if I needed assistance while my mustang Amy at service has always taken care of me everytime I had to come in. She had always gone out of her to help if I needed assistance while my mustang been in the shop. This particular time I was introduced to a Collin by her and he ,i am also going to request because he seems to have taken interest on the fact that i got the best advice and truly enjoys his work. So guys thank you for what you do and how you do it. I appreciate it and my car appreciates it to. I would always recommend you guys to anyone who might be hesitant in dealing with a ford dealership. More
Jmesept2019 Service Advisor Steve was very easy to work with, explaining what should be done to fix airbag problem, providing estimate of cost, and then explaini Service Advisor Steve was very easy to work with, explaining what should be done to fix airbag problem, providing estimate of cost, and then explaining what had been done. No problems with Walker dealership and servicing. But I am concerned about the quality of build in my 2015 Explorer. With only 53000 miles to date on the car, I have had driver side door handle fall off (fixed under warranty), periodic problems with air conditioner, and now malfunctioning air bag for front passenger. $577 to repair airbag problem is expensive. More
Superior service My 2014 Escape started making a load noise when putting in gear or changing from forward to reverse. Walker Ford was the closest dealer so I brought m My 2014 Escape started making a load noise when putting in gear or changing from forward to reverse. Walker Ford was the closest dealer so I brought my car to the service department to make an appointment and let them know I had an extended warranty plan. I met Steve McHenry, and he was familiar with my plan. After bringing the car in, Steve called me to let me know that the warranty company would be sending in an adjuster to verify the problem. Steve worked with them on my behalf, then called me to let me know that it was approved and the work was done. He had also found out that my car had two recalls from Ford, and those repairs were also done. I couldn’t ask for better service. I highly recommend Walker Ford and Steve. More
Service is outstanding It very easy to schedule an appointment and the price is very reasonable.The service tech explains everything up front, so you know what too expect It very easy to schedule an appointment and the price is very reasonable.The service tech explains everything up front, so you know what too expect and goes over the the service report card so you know if there are any problems that need to be fixed.. Best dealer service department I have used. More