Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,539 Reviews of Walker Ford - Service Center
Sort by
June 29, 2017
great customer service!! From the time i got to the dealership, they kept me posted on how long service would take and finished service in a timely manner. From the time i got to the dealership, they kept me posted on how long service would take and finished service in a timely manner. More
by Mrssonshine4
Employees Worked With
Mike Olsen
May 30, 2017
All the right places I was having a safety issue with my truck and other Ford dealerships could not find nor fix the issue. The effort by the Walker ford staff were able t I was having a safety issue with my truck and other Ford dealerships could not find nor fix the issue. The effort by the Walker ford staff were able to find the issues and repair in a timely manner as well. Back on the road better than ever More
by fordtruck#1
Employees Worked With
May 19, 2017
Mile Olsen certified service advisor, Clearwater,Fla Mr Olsen is an asset to your organization. Professional and courteous. Helped us tremendously sorry we bought from Ferman ford. Service departmen Mr Olsen is an asset to your organization. Professional and courteous. Helped us tremendously sorry we bought from Ferman ford. Service department rude and very unprofessional, didn't want to be bothered. We will buy and deal with you always because Mr Olsen gave 100%. Again an asset for Ford. Thank you More
by Katealien1
Employees Worked With
Mike Olsen
May 16, 2017
Fantastic Reward - Excellent Customer Service & Satisfaction Daniel (Dan) Victory, what an excellent Walker Ford representative! I am a new customer who became introduced to Dan through work required for my veh Daniel (Dan) Victory, what an excellent Walker Ford representative! I am a new customer who became introduced to Dan through work required for my vehicle... our initial conversation about what was needed and how the work to be completed would be done was communicated clearly by Dan. Therefore, I felt comfortable leaving my vehicle with Dan and Walker Ford. As service assessments' go, of course after the assessment Dan called me to share the results of the mechanical assessment and next steps - Dan's clear communications and guidance helped me to make an informed decision to have the additional service also completed. During my visit with Dan and follow-up communications he demonstrated exceptional customer service acumen and skills - excellence seems to be his purpose. Therefore, my experience at Walker Ford because of Dan - was/is highly satisfactory. Outstanding Dan!! Well Done. Sincerely: Jay More
by Jay Y.
May 09, 2017
Rock Star Customer Service "Walker is Ford" as their slogan says; I took my car for a warranty extension problem with the transmission and these people ran the extra mile to fix "Walker is Ford" as their slogan says; I took my car for a warranty extension problem with the transmission and these people ran the extra mile to fix the problem. I had been dealing with the problem since I bought the car. I took the car to "other" Ford dealers and never fixed it like Walker Ford. My car is better now than when I bought it. I'm very happy with them and for now on my car will be serviced at Walker Ford. These guys Rocks! More
by Luis Gonzalez
April 18, 2017
Awesome customer service I was on vacation in St Petersburg Fl and my transmission went. I took it to Walker Ford and they took very good care of my needs. Mike and Vince went I was on vacation in St Petersburg Fl and my transmission went. I took it to Walker Ford and they took very good care of my needs. Mike and Vince went above and beyond to get my car fixed so I could get it back home to Delaware. If I lived in the area I would go back to Walker Ford for my next purchase. I can't thank them enough. More
by George13
Employees Worked With
Other Employees :
The mechanic that worked on my transmission. He came out to talk to us and explain everything. He even let us know what we can expect in the beginning. , Mike Olsen
March 31, 2017
Well received and accomodating Excellent , work, & customer service The service department was well organized, and professional, work was completed to our satisfaction, Shuttle s Excellent , work, & customer service The service department was well organized, and professional, work was completed to our satisfaction, Shuttle service back to our condo, was efficient , and driver was friendly & courteous We highly recommend Walker ford More
by Frank2017
Employees Worked With
Lily Johnson
March 23, 2017
SUPER SERVICE Excellent service from Mr. Victory. Repairs on time and well done. No surprises, no inconvenient. Very pleasant experience. Good job. Do I have to sa Excellent service from Mr. Victory. Repairs on time and well done. No surprises, no inconvenient. Very pleasant experience. Good job. Do I have to say More? More
by AL
Employees Worked With
March 16, 2017
Great Customer Service : Precise Follow Through Daniel Victory restored our Loyalty to Ford. His customer service and follow through created a restored commitment to the Ford brand and a new commi Daniel Victory restored our Loyalty to Ford. His customer service and follow through created a restored commitment to the Ford brand and a new commitment to the Walker name. Thorough and friendly, this agent ensured that we were satisfied. Our search for a service center / dealership is complete. Rich & Nicole, Clearwater More
by Rich.Nicole
Employees Worked With
March 16, 2017
Service Department was Excellent Being out of state is always scary. Used Walker on three different times with always the same results. Courteous, knowledgeable, and willingness to f Being out of state is always scary. Used Walker on three different times with always the same results. Courteous, knowledgeable, and willingness to fit us in. Dan Victory is one of the best. Great group of people. More
by Wobodave
Employees Worked With
