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3,637 Reviews of Walker Ford - Service Center
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February 28, 2020
High Quality Customer-Oriented Service...Always! I have had my car serviced at Ford Walker for a few years and would not take it anywhere else. My Advisor, Steve, is a pleasure to work with! In addit I have had my car serviced at Ford Walker for a few years and would not take it anywhere else. My Advisor, Steve, is a pleasure to work with! In addition to being extremely knowledgeable, he provides high quality, customer-oriented service every time! More
by ginpau07
Employees Worked With
February 27, 2020
Excellent service While I was in the dealership for my usual maintenance on my Escape I was told there was a recall on my vehicle and it was also taken care of. I had While I was in the dealership for my usual maintenance on my Escape I was told there was a recall on my vehicle and it was also taken care of. I had no idea there was a recall and Doug Wilder took good care of me. Dave More
by moose2205us
Employees Worked With
Douglas Wilder
February 24, 2020
Very good Had warranty issue. Taken care of very well.Brian Kirk was very friendly and knowledgeable. The waiting area was nice and we were taken care of very p Had warranty issue. Taken care of very well.Brian Kirk was very friendly and knowledgeable. The waiting area was nice and we were taken care of very promptly. More
by Dfwysko
Employees Worked With
February 21, 2020
backup camera intermittent all was under warranty .made an appointment.everything was on time just like clockwork.service writer kept me informed all through the process.everyth all was under warranty .made an appointment.everything was on time just like clockwork.service writer kept me informed all through the process.everything all works fine now.THANX/Gene More
by tigger81741
Employees Worked With
February 20, 2020
I'm from Maryland and I was having problem with my 2015 Ford Explore. My friend Jim Hancock (Lakeland Ford.). I met with Brian Kirk, Service Advisor. He was very professional and later explained what the Ford Explore. My friend Jim Hancock (Lakeland Ford.). I met with Brian Kirk, Service Advisor. He was very professional and later explained what the problems was and what needed to be done. I look forward to a returning to Walker Ford in the future. You have a great Service Dept.. More
by rjchubb1
Employees Worked With
February 19, 2020
When I arrived at Walker Ford the Service Dept was very busy. Mike told me it would be about 2 to 3 hrs. I only had to wait and hour and a half. I have always had excellent service at Walker Ford & I give busy. Mike told me it would be about 2 to 3 hrs. I only had to wait and hour and a half. I have always had excellent service at Walker Ford & I give them 5 stars! More
by cbsullivan
Employees Worked With
February 19, 2020
Outstanding service advisor Steve, my service advisor always provides outstanding service to my vehicles and to the customer. Walker Ford is a outstanding place to purchase a ca Steve, my service advisor always provides outstanding service to my vehicles and to the customer. Walker Ford is a outstanding place to purchase a car but also to have your car serviced. I am extremely picky about my cars and Steve is the only one I trust to take care of my 4 cars. More
by gotheiss
Employees Worked With
February 14, 2020
Thanks to Brian Kirk on Service Drive - Excellent Service - Very Professional - Awesome Price on 4 New Tires - Explorer now drives better then when purchased. 👍👍 Thanks again. - Very Professional - Awesome Price on 4 New Tires - Explorer now drives better then when purchased. 👍👍 Thanks again. More
by Mkgiovo
Employees Worked With
February 11, 2020
30,000 Mile check up oil change Took my truck in for service ..I have the Manufacturer warranty he explain what was do an was very helpful explaining what need an could be done. Took my truck in for service ..I have the Manufacturer warranty he explain what was do an was very helpful explaining what need an could be done. More
by Seve21
Employees Worked With
January 23, 2020
Too many visits to fix air conditioner problem. Six visits at a total cost of $4588 to repair my air conditioner. Service department did a replacement of the rear AC Aux unit on the fourth visit as Six visits at a total cost of $4588 to repair my air conditioner. Service department did a replacement of the rear AC Aux unit on the fourth visit as a solution to the problem, but this was evidently not the cause. This guess at the problem cost me an unnecessary $1988. I think the problem has been fixed per visit number six, as they replaced the evaporator. Time will tell. Overall, I have liked the sales people and the service contact people here very much. Servicing in the past has been good and fair. But on rating at this time for this problem, I have to say it should not have taken this long to fix the problem, and I should not have been charged for replacing the rear AC Aux unit. More
by Joe
Employees Worked With
