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3,539 Reviews of Walker Ford - Service Center
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April 10, 2018
Quick and efficient I have always found this dealer to be very professional and efficient. Service persons are very friendly and really care about their customers. I a I have always found this dealer to be very professional and efficient. Service persons are very friendly and really care about their customers. I always go there when I need service in Florida. More
by Bridget Brosnan
Employees Worked With
Andrew Bailey
April 02, 2018
Quick, efficient, courteous Visiting Florida from Connecticut and needed service on my Escape. Called and got appointment for the same week. Check in was quick and courteous, s Visiting Florida from Connecticut and needed service on my Escape. Called and got appointment for the same week. Check in was quick and courteous, service was quick and complete. All systems checked, tires rotated, and received full printout regarding future car requirements. More
by Escaper
Employees Worked With
March 21, 2018
Paid for but they didn't rotate tires Went in for "the works" service which is a oil change and tire rotation. On my back left wheel there is a scratch from rubbing up against a curb. I Went in for "the works" service which is a oil change and tire rotation. On my back left wheel there is a scratch from rubbing up against a curb. I made a mental note of it before leaving my truck to be serviced. When I picked the truck up, the wheel with the scratch on it was still on the back left. Bottom line is they didn't rotate the tires. When I told them they didn't try to argue it all, they knew they didn't rotate them. Service rep, Michael Murray offered to give me $10 back for the tire rotation. Also when I dropped the truck off for oil change I made them aware that they "low oil pressure warning" message had been coming on. When I picked the truck up and drove off, low oil warning light came on right away. They didn't even address the issue or even tell me that for them to look at that I would need to make another appointment. Just let me drive off with low oil pressure light on which could ruin the engine. I immediately returned to dealership to speak with service manager and basically they have nothing to say other that sorry for this happening and wished we could make it right. "We can give you a free oil change next time." How about here is your money back for this oil change and tire rotation that we didn't do. Will never take a vehicle back there to be serviced. Will never go there to purchase a car or truck. Bad business practice. This is how you lose customers and future buyers. More
by Mark Carter
March 20, 2018
Had a nail in my front tire and Walker Ford get me in as qui Did a great job. Very friendly and looked after my problem as quick as possible. I was happy with the cost of the repair. Brian did a great job. Did a great job. Very friendly and looked after my problem as quick as possible. I was happy with the cost of the repair. Brian did a great job. More
by Cevelle 454
Employees Worked With
March 18, 2018
Great Service! When I bring my vehicles for annual service checks, Walker is always honest and thorough. Only fixing what needs to be fixed and satisfying all of my When I bring my vehicles for annual service checks, Walker is always honest and thorough. Only fixing what needs to be fixed and satisfying all of my special requests, saves me money. Recently, my son needed work on his 2008 Mustang. Other dealers advised him that they did not have technicians that could perform the work he required at a time that would be convenient for my busy college bound son. I called Walker and spoke with Brian. He answered all of my questions, understanding with great knowledge what the problem was. In addition he immediately scheduled an appointment for first thing Saturday morning, so my son could get back to his busy life. I am very grateful to the staff at Walker Ford and have never known a better Service manager than Ryan. More
by TonyD
February 09, 2018
Brakes needed to be looked at Ryan and his crew went out of their way as always to look at and fix my brakes. Thank you. I trust them to be honest. Ryan and his crew went out of their way as always to look at and fix my brakes. Thank you. I trust them to be honest. More
by DAWN MAREE
Employees Worked With
January 27, 2018
windshield washer M. Olsen got me in with out an appointment to check out my washer problem. Found the jog was cracked. Had to order the part and said it would be in th M. Olsen got me in with out an appointment to check out my washer problem. Found the jog was cracked. Had to order the part and said it would be in the next day if that wasn't a problem. The repairs were done on a timely bases. Service tec. also found a cracked hose and repaired that also. thank you very much for your time and trouble. Will return if and when any other problems arrive More
by slowpoker69
Employees Worked With
Mike Olsen
January 25, 2018
Gary Smith and his whole crew are a delight to work with. Gary Smith and the whole Walker crew are a delight to work with. I dropped my 2013 F150 Platinum off on Sunday for routine service, tires, oil, align Gary Smith and the whole Walker crew are a delight to work with. I dropped my 2013 F150 Platinum off on Sunday for routine service, tires, oil, alignment, Walker is the only place I go for service, as the job is done correctly every time. More importantly the team seems to be happy and it shows in the pride these service guys take in their work. I wish the techs names were on the work order not just a number so I can thank them by name. 99706, and 99585, I will forever be a Walker fan and customer. They always treat you right. Thank You All for showing what American Pride means, your team is worthy of pride. Thanks again for your kind service CBS More
by DaPoppa
Employees Worked With
Gary Smith
January 10, 2018
Customer Service This dealership over the time that I have had my car has gone over and above to serve me well. Thank you Walker Ford. And the staff that is at this lo This dealership over the time that I have had my car has gone over and above to serve me well. Thank you Walker Ford. And the staff that is at this location through out the Walker ford dealership are very pleasant and willing to listen to your needs and do there best to make you leave with a smile! More
by James1969
Employees Worked With
January 10, 2018
Poor service Waited 2 1/2 hours for an oil change, did not call when car was finished. When I asked how long my car had been ready was told by cashier that they w Waited 2 1/2 hours for an oil change, did not call when car was finished. When I asked how long my car had been ready was told by cashier that they were busy. I had a scheduled appointment. It's a brand new car. I will be looking for another place to take care of my car needs. So very disappointed in the walkerford service. I will not recommend service dept. More
by Angie123
Employees Worked With
Mike Olsen
