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3,539 Reviews of Walker Ford - Service Center
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May 08, 2019
Would not give out the part number that I need for truck! I called parts to find out what I needed for my truck and after waiting for a looong time to load up the application, for the guy to locate the part.. I called parts to find out what I needed for my truck and after waiting for a looong time to load up the application, for the guy to locate the part...he quoted a very high price without telling me the part number that I needed. I asked and he said " We do not give out part numbers!" Are you kidding me??? I would never call this place again! Other Ford dealers are a lot more helpful and I got quoted around 40% lower price for the same exact item at another Ford Dealership, which gladly shared the part number and kindly offered to get it ordered for me. That is how you should do business! Thanks for nothing! More
by thefreshprince35
Employees Worked With
Parts Department
May 04, 2019
Amazing customer service Came into dealership to pick up car that was being serviced. Decided to check on extended warranty for vehicle. Even though I didn’t have an appoint Came into dealership to pick up car that was being serviced. Decided to check on extended warranty for vehicle. Even though I didn’t have an appointment, Mickey was responsive and went over the extended warranty plans of which I purchased one. It is refreshing to see great friendly customer service with a knowledgeable person. Thank you. More
by Brenda
Employees Worked With
Mickey Alperstein
May 03, 2019
Emergency repair My wife and I are from NJ. About 20 miles from Clearwater I ran over a shredded truck tire. A plastic cover under my car tore loose. Nervous about wha My wife and I are from NJ. About 20 miles from Clearwater I ran over a shredded truck tire. A plastic cover under my car tore loose. Nervous about what had to be done to repair it I drove to Walker Ford and spoke with Ryan. Ryan stopped everything he was doing and immediately looked at my car. He fastened the cover with the necessary clip and sent me on my way. Although not a major repair it certainlt meant a lot to me, being far from home and just beginning my vacation. Hey Ryan..just to let you know, all is still good 1300 miles later. Thanks so very much for you prompt attention. Kudos to you! Chuck G More
by stanford11
Employees Worked With
April 25, 2019
Spectacular service department and buying experience Best experience I’ve ever had in a traditional dealership from purchase to service. Ryan the Service Manager and Amy my consultant they make it easy t Best experience I’ve ever had in a traditional dealership from purchase to service. Ryan the Service Manager and Amy my consultant they make it easy to get my vehicle serviced in the promised time frame and done right. Thanks to all of them. More
by Bruce G
April 25, 2019
Complimentary Oil Change! Daniel was wonderful from the start. I was quoted a 2 hour wait time. I didn't mind being that I walked in and really needed it done. Originally he me Daniel was wonderful from the start. I was quoted a 2 hour wait time. I didn't mind being that I walked in and really needed it done. Originally he mentioned it would around $40. My wait time was only a few minutes over the 2 hours, I still didn't mind. Daniel comped my visit today. I really didn't expect that, but I'm thankful he did it anyways. Always a great experience at Walker Ford! More
by Typicalpalina
Employees Worked With
April 23, 2019
Unsatisfied With Walker Ford Service Department I brought my 2017 Ford Explorer for routine service at Walker Ford. The service department was unremarkable and the service representative was unfri I brought my 2017 Ford Explorer for routine service at Walker Ford. The service department was unremarkable and the service representative was unfriendly and bordering on rude. The service waiting area was uncomfortable with no complementary refreshments offered. My experience with tithe Walker Ford dealership was the most unsatisfying I have ever experienced with a car dealership. I cannot recommend Walker Ford dealership to anyone. I will be in the market for a new Ford explore at the end of the year, but because of my experience with Walker Ford service department, I will not be doing business with Walker Ford. More
by nurseman42
Employees Worked With
April 04, 2019
great service Last year used another dealership they said we needed everything. Thus year tried Walker. They treated us like our dealership in Indiana does. We try Last year used another dealership they said we needed everything. Thus year tried Walker. They treated us like our dealership in Indiana does. We try to maintain our vehicles to Ford spec but being snowbirds I feel some dealership take advantage of usNIT Walker’s. WALKER fORD is our go to place. Thanks fir taking care of us More
by Countrymom4
Employees Worked With
Other Employees :
Our shuttle driver was great sorry I forgot his nane, Mike Olsen
March 22, 2019
fast and efficient Brian and Eric were awesome, they took care of me and my problem very efficiently, I would not hesitate to my car back to them Brian and Eric were awesome, they took care of me and my problem very efficiently, I would not hesitate to my car back to them More
by great gg 1010
Employees Worked With
Other Employees :
Shawna Hargett, Brian Kirk, Eric Roper, Eric Roper
March 08, 2019
Complimentary oil change First I have to say our original buying experience with Jake Halterman was much easier than most dealerships so we would give him 5 stars. Today we w First I have to say our original buying experience with Jake Halterman was much easier than most dealerships so we would give him 5 stars. Today we went for the first oil change provided by the dealership and we were very pleasantly surprised there was really no charge and they rotated the tires! I say surprised because our experience with other dealerships was never this smooth or actually no charge.....compliments to Walker Ford and when it’s time for us to purchase another car you will be the first place we look...thank you...Kay and Jim Broderick More
by Broderkm1
February 26, 2019
another great experience with Walker Ford I took my car for oil change. Mike assisted me. Not only they seem cheaper compare to other dealerships, but faster, too. Mike is very helpful and k I took my car for oil change. Mike assisted me. Not only they seem cheaper compare to other dealerships, but faster, too. Mike is very helpful and kind. More
by Ildenc79
Employees Worked With
Mike Olsen
