Walker Ford - Service Center

Superior service My 2014 Escape started making a load noise when putting in gear or changing from forward to reverse. Walker Ford was the closest dealer so I brought m My 2014 Escape started making a load noise when putting in gear or changing from forward to reverse. Walker Ford was the closest dealer so I brought my car to the service department to make an appointment and let them know I had an extended warranty plan. I met Steve McHenry, and he was familiar with my plan. After bringing the car in, Steve called me to let me know that the warranty company would be sending in an adjuster to verify the problem. Steve worked with them on my behalf, then called me to let me know that it was approved and the work was done. He had also found out that my car had two recalls from Ford, and those repairs were also done. I couldn’t ask for better service. I highly recommend Walker Ford and Steve. More

Service is outstanding It very easy to schedule an appointment and the price is very reasonable.The service tech explains everything up front, so you know what too expect It very easy to schedule an appointment and the price is very reasonable.The service tech explains everything up front, so you know what too expect and goes over the the service report card so you know if there are any problems that need to be fixed.. Best dealer service department I have used. More

No or low electrical Surprised at how fast service found the problem & fixed it. Glad I had a premium service policy. Even when Mike Olsen was busy, the other service me Surprised at how fast service found the problem & fixed it. Glad I had a premium service policy. Even when Mike Olsen was busy, the other service members filled in quickly. More

Excellent in every way Walker Ford again has provided excellent service. Late last Friday afternoon my F-150 was showing a check engine light. Talked to my service adviser, Walker Ford again has provided excellent service. Late last Friday afternoon my F-150 was showing a check engine light. Talked to my service adviser, Mike Olsen, who recommended that I leave it (as the check engine light was flashing) and it would be looked at Saturday morning. Saturday morning the tech found that the #1 coil was bad and recommended that since I had almost 100000 miles since my last tune-up that I replace all the spark plugs. I agreed to the repairs and the truck is now running like new thanks to Mike Olsen & Walker Ford Tech 99614! More

Walker Ford is my dealer of choice A trip to the Service Dept. just reinforces my decision to purchase my 2013 Focus at Walker Ford. Thanks everyone for making it so painless. A trip to the Service Dept. just reinforces my decision to purchase my 2013 Focus at Walker Ford. Thanks everyone for making it so painless. More

Extremely satisfied with Service Department Brian and Steve were both extremely helpful in explaining everything to me that helped me understand the issue of my car. My car is running like new a Brian and Steve were both extremely helpful in explaining everything to me that helped me understand the issue of my car. My car is running like new again and she's actually 7 years old. Thank you for fixing!! Wasn't ready to buy a new car just yet but when I do it's going to be Walker Ford. More

Excellent Service As always excellent service by Mike Olsen and his team. Every time we go to Walker Ford whether it be to purchase a vehicle or service a vehicle , we As always excellent service by Mike Olsen and his team. Every time we go to Walker Ford whether it be to purchase a vehicle or service a vehicle , we always receive excellent service. More

The best service department ever Ryan and his crew in the service department are the best. We stopped by to have wiper blades put on and we did not have to wait. Thanks again Ryan, yo Ryan and his crew in the service department are the best. We stopped by to have wiper blades put on and we did not have to wait. Thanks again Ryan, you are the best! More

5 star service Even I didn’t have an appointment to bring my car for service. It was no need to wait as I got used to before somebody will help you. I had a great Even I didn’t have an appointment to bring my car for service. It was no need to wait as I got used to before somebody will help you. I had a great experience with Steve. He resolved all my car issues. Offered us a shuttle that took us home and back next day. When we arrived to dealership Steve was was waiting for us. We spent couple minutes there and were on our way back. We did not spend any minutes waiting. Thank you Steve. More

Excellent in every way Needed to have new brakes installed before going on vacation. Talked to Mike Olsen and made my request. Even with short notice, the F-150 had brakes Needed to have new brakes installed before going on vacation. Talked to Mike Olsen and made my request. Even with short notice, the F-150 had brakes and a new fuel filter installed before the end of the day. Excellent workmanship at a fair price. Very pleased. More