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3,640 Reviews of Walker Ford - Service Center
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April 18, 2020
I have little to no words for any of my experiences with Ford dealerships. I walked in to see if they could fix my sunroof (knowing that it was a motor problem). They took my car to look at it to see what i Ford dealerships. I walked in to see if they could fix my sunroof (knowing that it was a motor problem). They took my car to look at it to see what it was and if they could maybe close it, I left 3 hrs later and a $100 poorer knowing the exact same thing with a roof still open. I was and am beyond annoyed with the situation. No one told me they would charge me $100 just to look at it and tell me it was possibly the motor but they wouldn't know until they dropped the liner. How did I sit there for 3 hrs, get charged $100 and leave knowing the same thing I knew when I walked in... The motor was bad and the roof was stuck open. Then told me it could be $1,300 to fix but they wouldn't truly know until they dropped the liner at which point the cost could go up. Sorry but what was happening for 3 hrs??? I could've saved myself the time and money and had my 13 yr old tell me it was the motor. I will NEVER go to any Ford dealership again as this was the 3rd crap experience I had at Ford (2nd at this particular location). If I could give zero stars, I would. More
by HAYLIW526
Verified CustomerEmployees Worked With
Mike Wickerham
April 17, 2020
Fast and friendly service. Easy to schedule car service online. Oil changed, fluids topped, and tires rotated in less than 45 minutes. Thanks a lot. online. Oil changed, fluids topped, and tires rotated in less than 45 minutes. Thanks a lot. More
by GrimDark Gamer
Employees Worked With
April 17, 2020
Service and advisor was good. Still unhappy with the way the transmission acts at times. Explanation was that it is a Ford thing and they don’t know how to fix. the transmission acts at times. Explanation was that it is a Ford thing and they don’t know how to fix. More
by AXLEYBROS123
Employees Worked With
April 16, 2020
Came in to get my 2015 Tacoma checked out and I couldn’t ask for a better experience. Roger Notified me in a timely manner and walked me through what needed to be done. ask for a better experience. Roger Notified me in a timely manner and walked me through what needed to be done. More
by Dylan
Employees Worked With
Roger Hess
April 16, 2020
Good job Daniel in service I was late for my service so I called Daniel and let him know and he said no problem. When I arrived he got my vehicle right in and had it finished i I was late for my service so I called Daniel and let him know and he said no problem. When I arrived he got my vehicle right in and had it finished in no time at all. Thanks for the fast service. See you soon for my next scheduled maintenance. More
by MWWPC12
Employees Worked With
April 16, 2020
O K But it takes too long. When I have an appointment time for service. There is no reason for it to take over an hour and A half just for an oil change. It takes me just A half When I have an appointment time for service. There is no reason for it to take over an hour and A half just for an oil change. It takes me just A half hour when I do it myself. More
by MATTHEWLECHMANSKI
Employees Worked With
April 16, 2020
Set appointment because I had other engagements later that day. Upon arrival the service rep informed me it was a 90-120 minute wait. The visit ended up being almost 3 hours. that day. Upon arrival the service rep informed me it was a 90-120 minute wait. The visit ended up being almost 3 hours. More
by MITCHELLSTRIPING
Employees Worked With
April 16, 2020
Everytime I come into town to visit my family, Walker Ford always takes good care of my truck. I have plenty of Ford dealerships by my home but I trust Ryan and his crew to be sure I’m taking good care o Ford always takes good care of my truck. I have plenty of Ford dealerships by my home but I trust Ryan and his crew to be sure I’m taking good care of my truck’s maintenance. More
by HeatherV
April 14, 2020
The service department drive and lounge were clean and well presented. The service writer was friendly. Some people were wearing masks because of the COVID-19 virus. Several of the employees I observed w well presented. The service writer was friendly. Some people were wearing masks because of the COVID-19 virus. Several of the employees I observed were not Keeping a good social distance. Overall I would say the experience was positive and work was performed professionally. More
by PKITWOOD
Employees Worked With
April 14, 2020
Dealership is great to work with I had recalls on my f250 I called and they got me in right away really friendly staff I would recommend them to anyone that needs work done thanks for great service f250 I called and they got me in right away really friendly staff I would recommend them to anyone that needs work done thanks for great service More
by DCHIZ132
Employees Worked With
