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Walker Ford - Service Center

Clearwater, FL

4.6
3,539 Reviews

3,539 Reviews of Walker Ford - Service Center

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March 12, 2020

Special Birthday !!!!!!!! Steve is always very helpful in any of my problems or questions. I am so glad he handles my account. We are so pleased with him & our Escape. You guy More

by ekillion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Halterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Walker Ford responded

Thank you for leaving this review! Steve will be happy to hear you enjoyed your experience working with him. If you have any issues with your Escape don't hesitate to come back!

March 11, 2020

Great job, on time and quick service. Everyone was friendly and extremely pleasurable to deal with. Even the girl at the cashiers desk, and I forgot her name, I apologize. But she was very nice. More

by krit13
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Walker Ford responded

Thank you for the kind words! We are so glad you had a positive experience with our staff. See you again soon!

March 11, 2020

Safety recall on air bags in my 2011 Mustang GT Great service and timing. Steve mentioned the task would be about 2 hours, but in fact it was just under an hour! Well done and much appreciated! More

by tewing64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2020 -

Walker Ford responded

Thank you so much for leaving us this rating! We are so glad Steve was able to get you in and out quicker than anticipated. We hope to see you again soon!

March 10, 2020

Steve was excellent! Highly recommend! I had a really great experience with Walker Ford, thanks to Steve. He was professional and courteous. As a female, I've had mixed experiences in other More

by kjmctaggart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Walker Ford responded

Thank you for taking the time to let us know about your experience! It's always wonderful to hear when someone on our team makes a difference for our customers. We'll let Steve know how much you appreciated his help during your experience with us. We look forward to the next time we have a chance to work with you!

March 10, 2020

Thank you Steve , your outstanding customer service is exactly why I will continue to drive an hour to to have my vehicle serviced Thanks big daddy 😉 More

by sassykitty697
Recommend Dealer
Yes
Employees Worked With
Shawna Hargett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Walker Ford responded

Thank you for the fantastic rating! We love to hear when our team is able to provide a wonderful experience for our customers. See you next time!

March 10, 2020

I do NOT like writing reviews! However, Steve was very pleasant and the work was done within the estimated time frame. It was also at a reasonable cost. More

by Raywhi73
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Walker Ford responded

Thank you for taking the time to leave these kind words! We're glad that you had an excellent service visit, and love hearing that Steve was so pleasant to work with. We can't wait for the opportunity to work with you again!

March 10, 2020

Always pleased with my service experience here! Very courteous, very professional, and very timely. Thank you Steve and the rest of the walker ford service department! More

by justin_burgun
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Walker Ford responded

Thank you, Justin! We're so happy to hear that Steve and the rest of the Walker Ford service team made your recent visit so great. Please don’t hesitate to reach out if you need anything else.

March 09, 2020

Excellent service as always by Steve McHenry. He always helps in every aspect with my truck and is honest he is the only reason why I continue to come to this service center. More

by erictrela216
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Walker Ford responded

Eric, thanks for taking the time to leave us this review! Steve will be glad to hear your thoughts on him. We hope that next time you come back we can make those 4-stars into 5!

March 09, 2020

Employees are a great representation of management and company. Great experience and the timeliness for the service was fast. Great customer service with a smile More

by Johnathen
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Walker Ford responded

Thanks for leaving us this review Johnathen! We are so glad you had a positive experience with our service team! Come back again soon!

March 09, 2020

fun time Steve was very helpful. Considerate. Waiting room is way to cold. Plenty of communication between staff and customers. Ivy was very helpful also. More

by jkkkbjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivey Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Walker Ford responded

Thanks for leaving us this review! Steve and Ivy will be glad to hear you enjoyed your time working with them. We are sorry that you were cold in the waiting room, but we hope that you will come back again soon!

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