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Walker Ford - Service Center

Clearwater, FL

4.6
3,539 Reviews

3,539 Reviews of Walker Ford - Service Center

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April 11, 2020

I couldn’t believe the lack of precautions the dealership has taken,eg I saw 1 employee wearing a mask, no hand sanitizer for the employees. I was told there was seating outside if I choose to sit outside wh More

by Jude
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 15, 2020 -

Walker Ford responded

Jude, thank you for leaving us your honest feedback. A few weeks ago, Walker Ford did increase our cleaning measures and implemented new procedures to keep our customers and employees safe so we are concerned you felt differently. We can assure you that, due to these unprecedented times, the Walker team is concerned with keeping the health and safety at the core of both our sales and service experiences. If you would like to hear more about our response to COVID-19 that you might not have seen, please give our Service Manager, Vince Romano, a call at 727-240-1653.

April 11, 2020

Quick ser ice for an oil change. We do wish they had an Express lube and oil as I could have remained in my truck instead of sitting on the lounge. That was set up for social distancing but like Express se More

by richpatgrasman
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Walker Ford responded

Thank you for coming to us for your oil change, and thank you for taking the time to leave us your thoughts. Come back anytime.

April 10, 2020

Always an excellent Experience Greeted o/s quickly; told 90 mins to completion....Advisor explained service, completed a little under 90 Mins. Very nice waiting area. During ConVi More

by denmarfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Holcomb, Douglas Wilder
Apr 14, 2020 -

Walker Ford responded

Thank you for your review! We are so happy your experience with our service department was satisfactory! Come back again soon!

April 09, 2020

Love Walker Ford. Steve always makes sure my vehicle is in top running condition. They even came to my job to pick up my car. Big thanks to Janell! More

by MARYLOU2061
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Walker Ford responded

Thank you Mary Lou, for taking the time to leave us this review! We are so glad you were able to get your car serviced. We hope to see you again soon!

April 09, 2020

Amy is wonderful to work with, excellent communication, professional, goes above and beyond to ensure customer satisfaction and minimal inconvenience. knowledgeable and trustworthy! excellent coordinat More

by theralink
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani
Apr 10, 2020 -

Walker Ford responded

Thank you for this glowing review! Both Amy and Ryan will be so happy to hear all of your kind words. Come again soon!

April 08, 2020

Doug Wilder was a great help in getting my vehicle repaired and back on the road. Great job, thanks! My vehicle is now working great. More

by JDICKIEL
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Apr 09, 2020 -

Walker Ford responded

Thanks for your feedback! We'll let Doug know your thoughts on working with him! Come back again soon.

April 07, 2020

Ryan Halcomb the Service Drive Manager took my truck in and provided a loaner truck for me and would not return my truck until he was comfortable that my truck was fixed. He even went as far as having my t More

by JBOGGS0
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Walker Ford responded

Thank you for telling us about your experience with our service department! We are so glad Ryan was able to fix your truck. If you ever need anything else don't hesitate to come back!

April 07, 2020

First class dealership. Best deal when I ordered new F150. Excellent service and maintenance. Friendly and knowledgeable employees. The shuttle service for transportation to and from my home was very More

by Roy MacGarrett
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Apr 09, 2020 -

Walker Ford responded

Roy, thanks for leaving us this great review! We hope that you enjoy your new F150. We hope to see you again soon!

April 07, 2020

Very professional, the mechanic took good care of my car the service staff members made when I come in which makes you feel like they care More

by JAYRX7TRBO2
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Walker Ford responded

Thanks for leaving us your feedback, Jay! We are so glad you had such a positive customer service experience. Come back anytime!

April 07, 2020

I think the service department does a wonderful job at a fair price. I would recommend anyone to Walker Ford. I know I can count on Walker. More

by pjp3456
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Walker Ford responded

Thank you for this glowing review, and for recommending us! If you need anything, just call!

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