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3,539 Reviews of Walker Ford - Service Center
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April 22, 2020
Walker ford took great care of me when I came in for services. I did wait long for someone to come out and they had my car done with in a short time I would go back to them for service anytime. services. I did wait long for someone to come out and they had my car done with in a short time I would go back to them for service anytime. More
by CaptBob
Verified CustomerEmployees Worked With
April 22, 2020
Doug is right on. Very concerned about the issue and working with my wife and I to get it right. Will be calling shortly to schedule the repair. working with my wife and I to get it right. Will be calling shortly to schedule the repair. More
by Jbonelli
Employees Worked With
Douglas Wilder
April 22, 2020
Oil change The people at Walker were very professional but they should have an express service for things like oil changes and tires . We waited 1 1/2 hours and The people at Walker were very professional but they should have an express service for things like oil changes and tires . We waited 1 1/2 hours and we had an appointment , More
by RCMfitter
April 21, 2020
As Always Walker Ford Goes Above & Beyond I have been working with Walker Ford for many years and they consistently prove to be the best at what they do. We recently ran into a major issue wi I have been working with Walker Ford for many years and they consistently prove to be the best at what they do. We recently ran into a major issue with our 2014 Expedition needing a new engine (which should not be the case on a $50k+ vehicle) and I worked with Ford Corporate ] (who also was top notch) along with Walker Ford and we were able to agree on an approach that was fair to all. Both Ford Corporate and Walker Ford help with some of the cost and provided the best customer service while we went through this process. Vince Romano the Service Manager personally took this on on Walker's end and was great rot work with. The process took about 5 weeks with negotiations and repair in a difficult time and Ford was there the whole way. Although I am not surprised by the continued excellence of Walker Ford, I always want to show my appreciation and let them know how thankful I am for their dedication! More
by MJCICCO
April 21, 2020
Fantastic family owned Ford Dealership down the street, wonderful waiting room, with self serve coffee machine, just the best of everything here, along with recently being remodeled. Service writers all ve wonderful waiting room, with self serve coffee machine, just the best of everything here, along with recently being remodeled. Service writers all very courteous. Just a great place! More
by MECALLAHAN007
Employees Worked With
Other Employees :
The phone answer lady, so sweet, and loaner car person, just great., Amy Andrisani
April 19, 2020
Everything went absolutely perfect our technician Morgan was amazing I actually found something else that needed fixed while he was there no pressure to get it done but we did anyway was amazing I actually found something else that needed fixed while he was there no pressure to get it done but we did anyway More
by RON@ASLP.NET
Employees Worked With
Morgan Poirier
April 19, 2020
I was absolutely satisfied with my experience at Walker Ford with their service department this past week. They are always courteous, friendly, and professional. Excellent job! Ford with their service department this past week. They are always courteous, friendly, and professional. Excellent job! More
by GOGLSPISAN
Employees Worked With
April 19, 2020
Great service and extra care given during the COVID crisis to ensure care was taken to prohibit contamination and maintain social distancing. Thank you as always crisis to ensure care was taken to prohibit contamination and maintain social distancing. Thank you as always More
by jeffcrupper
Employees Worked With
Amy Andrisani, Douglas Wilder
April 19, 2020
Good volume for service, especially on a week end, no hiccups. I service both my vehicles at this dealer and have had zero issues thus far. hiccups. I service both my vehicles at this dealer and have had zero issues thus far. More
by MARK.OLSON2
Employees Worked With
April 18, 2020
I have little to no words for any of my experiences with Ford dealerships. I walked in to see if they could fix my sunroof (knowing that it was a motor problem). They took my car to look at it to see what i Ford dealerships. I walked in to see if they could fix my sunroof (knowing that it was a motor problem). They took my car to look at it to see what it was and if they could maybe close it, I left 3 hrs later and a $100 poorer knowing the exact same thing with a roof still open. I was and am beyond annoyed with the situation. No one told me they would charge me $100 just to look at it and tell me it was possibly the motor but they wouldn't know until they dropped the liner. How did I sit there for 3 hrs, get charged $100 and leave knowing the same thing I knew when I walked in... The motor was bad and the roof was stuck open. Then told me it could be $1,300 to fix but they wouldn't truly know until they dropped the liner at which point the cost could go up. Sorry but what was happening for 3 hrs??? I could've saved myself the time and money and had my 13 yr old tell me it was the motor. I will NEVER go to any Ford dealership again as this was the 3rd crap experience I had at Ford (2nd at this particular location). If I could give zero stars, I would. More
by HAYLIW526
Employees Worked With
Mike Wickerham
