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This rating includes all service center reviews, with more weight given to recent reviews.
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3,539 Reviews of Walker Ford - Service Center
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June 11, 2020
Not happy someone who works there searched my car, unlocked and went in the glove box. I was in for a window repair and they put a half a mile on my car riding around. I brought it to service manage unlocked and went in the glove box. I was in for a window repair and they put a half a mile on my car riding around. I brought it to service managers attention he was not rude or inconsiderate to me but he seemed indifferent and not surprised. After parts come in and car is repaired, I will probably not return despite this was a referral from friend and neighbor who has bought several cars from you. More
by mercury8
Verified Customer
June 11, 2020
I’ve been a customer at Walker Ford and specifically Kevin Jewel salesman . I couldn’t have had a better experience buying my Ford Edge Sport . Thru the entire process and since Walker Ford has never Kevin Jewel salesman . I couldn’t have had a better experience buying my Ford Edge Sport . Thru the entire process and since Walker Ford has never been more friendly ,Professional,welcoming . Service is just as friendly and and professional Not pressuring you to buying something you didn’t ask for . Walker Ford is the only Ford Dealership I’ve recommended to family or friends . More
by TASHINAMUF1
Employees Worked With
Other Employees :
Mickey Alperstein, Harry Rumberger
June 10, 2020
Excellent service , professionalism, and very personable for a big dealership. I worked with Doug Wilder and he did an awesome job at having all my needs taken care of. Thank-you so much!!! for a big dealership. I worked with Doug Wilder and he did an awesome job at having all my needs taken care of. Thank-you so much!!! More
by Barb Heier
Employees Worked With
Douglas Wilder
June 10, 2020
Danny in the service dept and Dee in billing should be fired Danny in the repair area and Dee in where you pay your bill, they both need to be fired! Never have I run into such rude and condescending people as Danny in the repair area and Dee in where you pay your bill, they both need to be fired! Never have I run into such rude and condescending people as these two. I'll do whatever it takes to NOT return to Walker Ford because of these two!! More
by odannyboy
June 10, 2020
Excellent professionalism and efficiency. Doug Wilder had excellent customer service and all my needs were met! For a big dealership very person and knowledgeable. Thanks! excellent customer service and all my needs were met! For a big dealership very person and knowledgeable. Thanks! More
by Barb Heier
Employees Worked With
Douglas Wilder
June 10, 2020
Amy is great always goes out of her way to help, techs always do a great job, never have any issues. I recomend walker service to everyone. Have to mention parts they great also always do a great job, never have any issues. I recomend walker service to everyone. Have to mention parts they great also More
by AKALLERGIS
Employees Worked With
Technician , Amy Andrisani
June 10, 2020
Amazing quick service thank you for everything. All my recall parts are fixed and working great. Thanks for everything and getting my car back to me quickly. recall parts are fixed and working great. Thanks for everything and getting my car back to me quickly. More
by noey1243
Employees Worked With
Amy Andrisani
June 10, 2020
Great job. Service was done efficiently and the waiting room was comfortable. Thank you thank you thank you so so so very much Thanks again room was comfortable. Thank you thank you thank you so so so very much Thanks again More
by WSHEPHARD1
Employees Worked With
June 10, 2020
Brought vehicle for a service appointment. Took vehicle home and discovered the issue was not fixed. Service arranged a loaner vehicle for me to use until my vehicle was repaired. Ultimately I was well tak home and discovered the issue was not fixed. Service arranged a loaner vehicle for me to use until my vehicle was repaired. Ultimately I was well taken care of. Issues taken care of. More
by MITSLDY
Employees Worked With
June 09, 2020
Getting service here is as simple and painless as I could hope for. Great team of individuals and quick response!! Thanks so much for you efforts!! hope for. Great team of individuals and quick response!! Thanks so much for you efforts!! More
by alpmeister
Employees Worked With
