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Walker Ford - Service Center

Clearwater, FL

4.6
3,590 Reviews
Call Service Center (855) 869-7610

3,590 Reviews of Walker Ford - Service Center

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August 28, 2024

Customer service was excellent, I was treated with up most respect. Thank you Ryan, Brian and all your staff. More

by galtenore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Thanks again for your business! Take care!

August 25, 2024

I had Oil change and filter and tires rotated and balanced, they were done quickly More

by BBVANORDEN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Walker Ford responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Thanks again for your business! Take care!

August 25, 2024

Had me in and out in a timely manner. Parts were ordered promptly. Very price competitive. Friendly service advisor Brooks. Waiting room chairs not comfortable More

by Yumyumman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks
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Sep 21, 2024 -

Walker Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Safe travels!

August 24, 2024

Car in the shop 9 times. Done with Walker after purchasing 8 cars in past More

by AQUILAR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Gee
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Sep 21, 2024 -

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please contact us at (727) 535-3673 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

August 23, 2024

Walker Ford is my go to for servicing my 2018 F150 diesel. Shelly and her mobile service team are the best! More

by smitty9006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 22, 2024

Walker Ford is the ONLY dealer that I use to buy and also service my vehicle. Brian my service advisor is the best! More

by LSG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawna Hargett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 18, 2024

Have not been happy the past few servmightices. Not sure what the problem is. Might want to try another dealer. More

by DVONWEDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (727) 535-3673 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

August 18, 2024

Steve McHenry was the best. They always give great service at Walker Ford. Highly recommended. More

by ROBKOHUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

August 18, 2024

My first experience with their mobile service Everything was great my only complaint, somehow one lug nut was damaged? The techs did not have a replacement and put back the damaged lug nut; I drive from More

by BUKOWSKI_ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Two tech on the mobile team did not get their names
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Sep 21, 2024 -

Walker Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please give us a call at (727) 535-3673 and we will do our best to make this better. We hope to hear from you soon.

August 16, 2024

Sales person Michael was great to work with and explained everything thoroughly so I could understand with simplicity. He is great! More

by MRSKARENFAIRCHILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

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