Walker Ford

I can't say enough about Walker Ford. This is the 2nd time I have bought a car from you. My salesman was Ron and I think The finance man was Sam (sorry if I have the name wrong). In any case they worke time I have bought a car from you. My salesman was Ron and I think The finance man was Sam (sorry if I have the name wrong). In any case they worked very hard to get me into the focus at the payment that I wanted. They also put up with our rescue dog Shiraz. I was so sorry to hear about my service tec Kevin as he was so great with my Ford Escape. I know Walker and I know the next Service associate will be just as good. Walker Ford makes you feel like family and that is just the way we felt and were treated during our time buying the Focus as we were buying the escape. As in the past I will refer anyone I know to Walker Ford. Kudos to all. My Sincere Thanks To All Of You. Charlene Keenan (and Tony and Shiraz) Just think about this for a second. It would be a lot easier to sign in at the start instead of the end as I had to. By doing that I had to rewrite everything and some people might not want to do that and not do your survey at all. In any case Again Thank You. More

Overall experience was great, the sales staff, Ron Carter and Tim Katt were awesome and answered all of my questions. I admit, I can be taxing with questions, and yet they were very patient and friendly. I w and Tim Katt were awesome and answered all of my questions. I admit, I can be taxing with questions, and yet they were very patient and friendly. I would recommend Walker if you are looking for a new vehicle. I had prices from everywhere and lets just say, I was happy when I left :) The whole process was easy and took very little of my time. More

David was very helpful but not pushy. I can't stand high pressure sales and he didn't do that. He let me take my time and negoting the price was straight forward and respectable. pressure sales and he didn't do that. He let me take my time and negoting the price was straight forward and respectable. More

Working with Kevin was a real pleasure, not pushy like Working with Kevin was a real pleasure, not pushy like other dealerships I've encountered. He was very helpful with the sync system an sedtting up my Working with Kevin was a real pleasure, not pushy like other dealerships I've encountered. He was very helpful with the sync system an sedtting up my phone. Thank you for all your help Respectfully, Dan More

I have purchased three cars through Walker Ford over the past 12 years. Each time I've worked with Bill Mansfield who is a very friendly, knowledgeable and helpful person. He not only sells the vehicle, he past 12 years. Each time I've worked with Bill Mansfield who is a very friendly, knowledgeable and helpful person. He not only sells the vehicle, he makes sure that you are comfortable and understand all of the new technology in your new car and that he is there to help after you've bought your car. I have experienced nothing but superior service each time at Walker Ford with all of the people involved in the sales process. Prior to purchasing a car through Walker Ford, I was never happy with the experience to the point where I worked with a broker so I wouldn't have to go to the dealership or deal with the sales people. But Walker Ford has changed all of that. I highly recommend Walker Ford, Bill Mansfield and everyone at Walker to anyone who wants to purchase a great car in a warm, welcoming and friendly environment. More

Wow... where do I start to describe the fantastic experience I had at Walker Ford! Having bought several Ford's from other dealerships around the country, I have to say I have never experienced the h experience I had at Walker Ford! Having bought several Ford's from other dealerships around the country, I have to say I have never experienced the honesty, teamwork and professionalism as I did at Walker Ford!!!!!! Let me tell you what a TEAM these professionals are: From my email to the Internet Sales Manager, Kevin, who responded to my inquiry in lightening speed, very knowledgeable about the Ford products, answering my initial questions, then promptly scheduling an appointment to come in to speak to him at a time that was convenient to me, to the wonderful tour of the vehicle and its features to his expertise in finding that my employer qualified me for the X plan. Kevin went out of his way to ensure I kept a smile on my face, by creating a wonderful internet sales experience for me! Then, I met Ivey Thigpen, the General Manager, who greeted me with a huge smile and welcome to Walker Ford and thank you for allowing Walker to serve your automotive needs! How fantastic that was to see he really cared about ensuring my auto needs were met.!!! Thinking that Ivey and Kevin were above and beyond my previous dealership experiences, I was introduced to Harry Rumberger the Finance Manager! I don't ever remember sitting in a finance office and not being a nervous wreck over what I was getting into. I was amazed at the financing that Harry put together, and how relaxed I was talking with him about my financial situation. Harry was a very active listener and arranged the financing to benefit me! He sincerely showed that a finance experience does not need to be a high pressure experience, but one to best suit the customer. I also had the pleasure of working with Phil, who assisted in the final delivery of my new Focus, all within hours of my initial email to Kevin. Phil was very conscientious of my time , insuring I got home to my granddaughter promptly, but insuring I understood the features of my vehicle before I left for home safely. Oh and did I forget to mention Jennifer, who greeted me with a warm smile and ensured that I met up with Kevin for my scheduled appointment. She also made sure she came in to congratulate me on my new vehicle. Last but not least, I have to tell you about another part of the team that helped me... Tim Katt, the new cars sales Manager. another wonderful team member that took the time to share how to sync my cell phone, when I could not get it to function. Not only did he get it synced for me, but shared some fantastic information to make using my phone directory with a little bit of more ease. There was no rushing to get the job done, only concern that I understood my vehicle and its systems! This is the professionalism that should be used as a training program for other Ford Dealerships , especially the one up the street from Walker that felt it necessary to give misinformation to me, then tried to use pressure tactics to get me to buy a vehicle I did not like, gave me inaccurate information about what I could finance and finally that no other dealership had the vehicle I wanted. All I can do is say ….Thank you for leading me to Walker Ford and the wonderful customer service team!!! I HIGHLY recommend Walker Ford ! Walker Ford shines for Ford Motor Company!!!!!!!!! My THANKS to Walker Ford Team of Professionals. Christine Lester More

In general, everyone was very pleasant and helpful. The whole process was easy and quick. We came down and looked at a vehicle, and decided what we wanted. Irene offered to get it from another dealershi whole process was easy and quick. We came down and looked at a vehicle, and decided what we wanted. Irene offered to get it from another dealership, and the very next day the vehicle was already at the dealership. We filled out our application online. When we came down the car was there and clean, and the financing was already approved and ready to review. Irene was very kind to our children, and made us feel very welcome. Mickey was very thoughtful in trying to get us the best financing possible. Tim Katt came by twice to make sure we were getting everything we needed. Bill Gordon called us to double check that in case we needed anything we had his cell. You should be very proud of the customer service that you have at your dealership. We are very happy doing business with you. Thanks. More

My salesman was great!! Very helpful and knowledgeable. Delivered everything as promised. One of the smoothest vehicle purchases I've had. No surprises. The truck I bought was perfect when delivered. Delivered everything as promised. One of the smoothest vehicle purchases I've had. No surprises. The truck I bought was perfect when delivered. More

I called several dealerships from north to south Florida,I have bought over a million dollars in new vehicles over the years,I look for certain qualities in my sales person when I am looking for a n Florida,I have bought over a million dollars in new vehicles over the years,I look for certain qualities in my sales person when I am looking for a new vehicle,,,Richard Van Peer AT Walker Ford is the best sales rep I have ever dealt with,He has the true sales gift of feeling a person out and then executing the sale to suit the needs of that person.In a non pressure way!Very important to me to never feel pressure in a deal.Richard was able to make this my best new truck buying experience in 21 years of buying work trucks.He was able to overcome some obstacles that were not relevant to Walker Ford but relevant to Ford itself, a past quality issue.He made me love Ford again. ps. The 2012 ford f 350 I bought from Richard at Walker Ford,Oh what a truck,Ford got this truck right.And the fuel mileage savings will pay for itself,now I have an investment with a new truck paying dividends,big savings. Dave Valerio More

Very professional, friendly and efficient to put me in the car I wanted as quickly as possible. I purchased with Ford Z Plan, therefore Price survey was N/A. the car I wanted as quickly as possible. I purchased with Ford Z Plan, therefore Price survey was N/A. More