
Waldorf Toyota
Waldorf, MD
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This was the worst experience ever with a car dealership. First they sold me a car that supposedly passed state inspection but had bald tires showing cord showing through. They reimbursed me for new tires w First they sold me a car that supposedly passed state inspection but had bald tires showing cord showing through. They reimbursed me for new tires when I showed them a video of the tires being inspected by another dealership. I purchased a used all electric that was supposedly fully charged. I barely made it home. The car was traded in the end of October, I finally got my registration card and stickers mid February. It took months of calls, texts, and emails to get them to submit the correct paperwork to MVA and legalized my ownership. Apparently they never correctly documented their purchase of the used car, and MVA repeatedly told me it was still owned by the previous owner. I was misled, delayed, and misinformed consistently by their staff as to why I was waiting so long and where the paperwork actually was. I would stay away from this dealership. More
Fred Fry is an amazing manager! ! Extremely helpful and went the extra miles to take care of my daughter's car. Seneca is an outstanding salesman. He sold a beautiful Prius to my oth ! Extremely helpful and went the extra miles to take care of my daughter's car. Seneca is an outstanding salesman. He sold a beautiful Prius to my other daughter and he was there every step of the way. Ask for Seneca if you go to Waldorf Toyota to buy a new car!! More
Shout out to Dezmond (Sales Manager), Farrah (Finance), and Francis (Salesman) helping me purchase a new car this past weekend. They were all very knowledgeable and realistic with me based on my needs, wan and Francis (Salesman) helping me purchase a new car this past weekend. They were all very knowledgeable and realistic with me based on my needs, wants and possibilities during my visit. Francis was a very cool salesman to work with and made sure I knew every option possible when making my decision. Dezmond gave me advice on the most realistic outcome for my financial needs when deciding which car would be the better choice, and Farrah was very easy and to the point when it came time to sign paperwork and make sure I was getting the best interest rate and long-term deal. I am very appreciative of the team and couldn't have asked to work with better people to make my car buying experience simple and enjoyable! Thanks, y'all! More
Tammy K. and Wendy are both great I always ask for Wendy now as Tammy got a well deserved promotion. Waldorf Toyota has always treated me well and gets the j and Wendy are both great I always ask for Wendy now as Tammy got a well deserved promotion. Waldorf Toyota has always treated me well and gets the job done for me. Kudos to all the staff there. More
From the beginning to end my salesperson, Delmonte and the sales manager, Mike were both delightful and professional. I was very pleased with my new Toyota highlander purchase. Also, this team continue t the sales manager, Mike were both delightful and professional. I was very pleased with my new Toyota highlander purchase. Also, this team continue to provide excellent service after the sale was completed. Thank you both. More
Eddie was a new but good salesman at Waldorf Toyota. He made a normally stressful experience easy and was very helpful. He answered all our questions and made the process go smoothly. He was friendly an He made a normally stressful experience easy and was very helpful. He answered all our questions and made the process go smoothly. He was friendly and professional. I would go to him again if I should need another car. More