
Waldorf Toyota
Waldorf, MD
Filter Reviews by Keyword
By Type
Showing 1,200 reviews
My new Highlander was delivered in perfect condition. Everyone at the dealership was very helpful and polite and the overall experiance was positive. I would recommed this dealer and I would go back. The Everyone at the dealership was very helpful and polite and the overall experiance was positive. I would recommed this dealer and I would go back. They installed a remote start in my highlander, which works great! More
Bob was great. Very knowledgeable about the Truck and what it had, especially as it pertained to our needs. We were treated with respect and he was very honest with us. He worked hard to get us in the Tr what it had, especially as it pertained to our needs. We were treated with respect and he was very honest with us. He worked hard to get us in the Truck we wanted with the payments that we wanted. Would definitely come back to him the next time we need a car. More
I usually dread when it comes time to buy a car, until now. My wife and I went to the Toyota of Waldorf dealership to see what they had in stock and to take a test drive. Well we spent all day and it wa now. My wife and I went to the Toyota of Waldorf dealership to see what they had in stock and to take a test drive. Well we spent all day and it was not a bad experience due to working with Sales Manager Wilson Patterson. I was looking for a particular Toyota Rav4 in the color and accessories I wanted. We were not there very long and Wilson said he was able to find the exact Rav4 I wanted and that he would have the car ready for delivery in three days. I also had a trade-in that I wanted fair market price for before purchasing the car. So after having my trade-in appraised and obtaining the value of my trade-in, we went home and waited for the call to come back to take delivery. Three days later we received a phone call saying the car was ready for pickup. We met with Ed Richardson to handle the financial aspects of our transaction. He was great in explaining the breakdown of the costs and the warranty options available. Wilson and Ed were very nice, easy to work with, and made for a quick and smooth transaction that day. I believe it was the best experience I have had so far in car buying. I enjoyed my experience at Toyota of Waldorf. I definitely would recommend everyone to buy from Toyota of Waldorf. This dealership knows how to treat its customers and makes for a pleasant visit. I plan to come back to this dealership for other future car purchases. Thanks Toyota of Waldorf. More
Regarding service, I was impressed with Toyota of Waldorf from the moment I drove into the service lane. My service advisor was Todd, he was friendly and professional as he wrote down information about my from the moment I drove into the service lane. My service advisor was Todd, he was friendly and professional as he wrote down information about my car and answered all my questions. He directed me to the waiting area which is large and quiet. There are magazines, television and comfortable seats. Coffee, and donuts are complimentary. I waited there until Todd came to get me to go over the work that was done and then to the check-out area. There I received a detailed print-out "Know your Vehicle" along with my invoice I also want to mention Mike Pavan, the service manager. He always ensures a positive service experience. His staff are professional and very helpful. The service department is awesome and make it a great place to get service. I can schedule my service appointments from home in real time from their website. They also have a full service parts department and body shop. Toyota of Waldorf gives new meaning to a full service dealer. The dealership always has prompt service and gets you in quickly and out when they promise. I can always depend on the dealership for any issue I may have. More
Blake at Toyota of Waldorf provided excellent customer service. He was very professional and knowledgeable about all the cars and explained all options associated with each model. Monica of the finance service. He was very professional and knowledgeable about all the cars and explained all options associated with each model. Monica of the finance team was great too. She was able to get me an acceptable finance charge with affordable monthly payments. I also received a great value on my trade-in. I would definitely recommend Toyota of Waldorf to other customers. More
My overall expierence at Toyota of Waldorf was a pleasant one. Brian was very helpful and resourceful in helping my husband and i get the car we wanted. I'd refer this dealer to someone else because of the s one. Brian was very helpful and resourceful in helping my husband and i get the car we wanted. I'd refer this dealer to someone else because of the satisfaction we aquired.Brian and his staff wanted our business, which encouraged us to purchase our (my) Lexus! Thank you Toyota of Waldorf! More
I had to buy a car due to an accident 2 weeks prior. It's very difficult to decide on a car under pressure. Bryan listened to all my likes and dislikes and found me exactly what I was looking for. The It's very difficult to decide on a car under pressure. Bryan listened to all my likes and dislikes and found me exactly what I was looking for. The process was simple, quick, and over all kinda fun~! Thank you Toyota of Waldorf! I love my car! More
Both men demonstrated professionalism and integrity, and a thorough knowledge of their product. A quality that I have noted in numerous past occasions of requesting service from this dealer. An example of t a thorough knowledge of their product. A quality that I have noted in numerous past occasions of requesting service from this dealer. An example of this integrity is on three separate occasions, I requested what I thought was needed service on a Avalon, and was told after they inspected the car, that the requested service was not necessary yet. No charge was made for this service. More
Mr. Smith was professional and appeared to enjoy his work. He maintained contact prior to the sale, and has contacted me to see if there are any questions as far as vehicle operation. I feel confidence work. He maintained contact prior to the sale, and has contacted me to see if there are any questions as far as vehicle operation. I feel confidence in making referrals to him in the future. I would also say that the other staff in the sales department were courteous. More
On 1-4-11 I was involved in an accident on 1-10-11 I came to this dealership, I was actually coming to remove my personal items from a 2006 rav 4 which had been totaled. I asked Earnest Winston to see if he to this dealership, I was actually coming to remove my personal items from a 2006 rav 4 which had been totaled. I asked Earnest Winston to see if he could work up a deal on a new rav 4 not really expecting to make purchase on that day. He was went above and beyond to provide me with an exceptional deal and excellent customer service that I felt I didn't need to search anywhere else. He was very professional and patient and he even helped to remove my belongings from my other rav 4 which he didn't have to do. Everyone I encountered on that day made me feel at ease with the whole process, the Toyota care package, on down to the financing. Again thank you Earnest Winston for making an otherwise stressful event be a pleasant transition of owning a new reliable 2011 rav 4. More