
Waldorf Toyota
Waldorf, MD
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Mr. Smith provided outstanding customer service and is very knowledgeable of the vehicles on the lot. Overall experience at Toyota of Waldorf was outstanding, this is the first Toyota I have owned and I very knowledgeable of the vehicles on the lot. Overall experience at Toyota of Waldorf was outstanding, this is the first Toyota I have owned and I more than likely will be returning to them once I am finished with this vehicle. Mrs. Droddy in the finance dept. was very accomadating and professional as well. I highly recommend this dealership to anyone in search of a new or used vehicle! More
This was by far the best experience we have had purchasing a new vehicle. Bob was the most knowledgable sales representative that we talked to out of 4 dealerships and two states. That to me spea purchasing a new vehicle. Bob was the most knowledgable sales representative that we talked to out of 4 dealerships and two states. That to me speaks volumes. Bob, if you are reading this, it was honestly a true pleasure working with you and I will definitely refer everyone I know to you and Waldorf Toyota... P.S. the sad thing about this is that our future son-in-law works for Alexandria Toyota where we started. Oh well,knowledge sells! More
I bought my first car from Toyota Waldorf and I am pleased to say that I had the best experience in my deal and sales consultant 'Blake Zweifel' made sure that the sale went hassle-free. He kept givin pleased to say that I had the best experience in my deal and sales consultant 'Blake Zweifel' made sure that the sale went hassle-free. He kept giving me good suggestions along with giving me space to think and make a decision without being rushed into. I went to couple of more dealorships and I can vouch that Toyota of Waldorf was definitely one of the best places to get your car from. p.s. Don't forget to ask for Blake :) He is the best! More
My wife and I purchased two new vehicles from Toyota of Waldorf....only because Brian Smith was our salesperson! We had many similar car offers in the local D.C. area, but Brian made the difference in our Waldorf....only because Brian Smith was our salesperson! We had many similar car offers in the local D.C. area, but Brian made the difference in our buying decision. He is knowledgeble, patient, professional, and a great "People Person". He seemed to care about what was important to us and took the time to guide us through the car-buying process. We've purchased several cars in the past (both new and used) and were quite impressed on how Brian handled those minor bumps that most customers experience during the car-buying process. For example, when one of our custom-ordered cars finally arrived, Brian personally drove the vehicle to our house (outside of his normal working hours)! He kept us updated on the status of our purchase along the way and followed-up with us even after our purchase. In our opinion, Brian Smith is top-notch salesperson and one of the best in the industry! If it were not for Brian, we would've purchased from a different dealership. More
One of the best auto buying experiences ever and it happed due to our salesman, Brian Smith ! From our initital conversation on the lot to the final driveaway, he was there in every aspect of the purch happed due to our salesman, Brian Smith ! From our initital conversation on the lot to the final driveaway, he was there in every aspect of the purchase ! He was very knowledgable about the qualities of the car was able to answer all of our questions, he worked with us and the used car folks to ensure we got the top $ for our trade-in and made sure our new Highlander Limited was ready to go when we showed up to get it ! All of the staff at Waldorf Toyota are to be congratulated for how pleasant and knowledgable they they are and again, it was a pleasure to deal with these folks, strongly suggest if you are interested in a new Toyota, you contact Waldorf Toyota and Brian Smith ! More
This has been the 3rd car I have purchased from Toyota of Waldorf and the 2nd car purchased from Bob Bowman. This place is nothing short of AMAZING! I feel like I get the royal treatment everytime I drive on Waldorf and the 2nd car purchased from Bob Bowman. This place is nothing short of AMAZING! I feel like I get the royal treatment everytime I drive on the lot. They are friendly and attentive. They can work with you even if your situation is not the best. They treat you fair. They are honest. Hard working genuine people! More
I was thoroughly satisfied with the staff and especially with the service I recieved from Marvin. He took excellent care of me and went the extra mile to meet my specific requirements as well as my financia with the service I recieved from Marvin. He took excellent care of me and went the extra mile to meet my specific requirements as well as my financial constraints. Additionally, each time I needed to visit, he always came out to greet me and ask how I was liking my car. Thanks a bunch More
This was my first real car buying experience. I had gone to a few other places but with no success. When Brian approached us at toyota, i got a very good vibe from him and didn't feel that he was a typical to a few other places but with no success. When Brian approached us at toyota, i got a very good vibe from him and didn't feel that he was a typical salesman. He was noninvasive and friendly. I told him my wants and needs in a car and he led me to a 2007 rav4. After test driving it, i could say for sure that i liked it, but didnt want to jump the gun. He took us inside and ran some numbers for me. Throughout the process we had some very pleasant conversation with him and even referred him to our church, which he showed interest in. After getting fairly good prospects about the car, i took the night to think it over. Brian gave me a call in the morning and i told him i wanted the car. We were in touch all day, as he was trying to get as much ready for me as he could. I could go on, but to summarize, this was a wonderful car buying experience. I would recommend toyota of waldorf and Brian smith to anyone. Thank you More
Brian is an outstanding salesman; very patient, knowledgeable and helpful. It was because of Brian that I decided to purchase my 2011 Tacoma. He answered my every question clearly and with enough knowledgeable and helpful. It was because of Brian that I decided to purchase my 2011 Tacoma. He answered my every question clearly and with enough detail to make my decision to purchase an easy one. I felt absolutely no pressure from him. I would recommend purchasing a vehicle from Toyota of Waldorf, MD, especially if Brian were the salesman. Being big on customer service, I was most impressed when Brian called a few weeks after I purchased the car to ensure everything was going well and that I was still a satisfied customer-which I am. Thanks Toyoto and most ESP. Brian for making my experience a good one worth sharing with others. More
All of the team members, to whom I have referred, were caring, involved, reassuring and while interested in making the sale, never made me feel pressured. They understood, it seemed, that the car and the caring, involved, reassuring and while interested in making the sale, never made me feel pressured. They understood, it seemed, that the car and the dealership would sell themselves. They were there to expedite the process! It felt to me as if I had been through the "Lexus experience" without having to drive to a Lexus dealership, none of which are near my home in Clinton, MD. I believe that my experience at Toyota of Waldorf epitomizes your mission "...to treat every visitor to our dealership as an honored guest in our home . . . .Every Day, Every Time, Without Fail". More