Back

Waldorf Toyota

Waldorf, MD

4.8
1,164 Reviews

2600 Crain Hwy

Waldorf, MD

20601

Directions

By Type

Showing 1,164 reviews

November 06, 2024

This dealership is not what I view as customer focused. A recent experience with service left me with a "bad taste in my mouth". Routine service and a tire pressure light! Service performed. Three days lat More

by ratherjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Perdue
Nov 18, 2024 -

Waldorf Toyota responded

We're sorry to hear about your recent experience with our service department. We strive for prompt and attentive customer care, so it's disappointing to learn that we fell short in this instance. Please reach out at your convenience so we can address the tire pressure issue and improve your experience moving forward. Thank you, Management Team at Waldorf Toyota - (301) 843-3700

November 01, 2024

Second time purchasing a vehicle from this dealership. Great service dept and all the staff are very friendly and well mannered. I have been dealing with them since 2020 and haven't experienced anything n More

by kemikim1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seneca Harris
Nov 03, 2024 -

Waldorf Toyota responded

Thank you for choosing Waldorf Toyota again! We're delighted to hear about your positive experiences with our team and service department. We look forward to continuing this great relationship in the future!

October 27, 2024

Great dealership. There are plenty of great, reliable cars to choose from, and even better staff. More

by Young.Jordan98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus , Lenyk Scott
Oct 28, 2024 -

Waldorf Toyota responded

Thank you for taking the time to review Waldorf Toyota! We are glad that our team left a great impression.

October 22, 2024

Earnest in sales, Michael, and D'Marius were great throughout our purchase. Very friendly and accommodating. All employees on site were friendly and said hello. Waldorf Toyota has fair pricing and is More

by JDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Holcomb, Earnest Winston, D'Marius Swann
Oct 23, 2024 -

Waldorf Toyota responded

Thank you for the wonderful feedback! We're delighted to hear that Earnest, Michael, and D'Marius made your experience at Waldorf Toyota enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

October 21, 2024

Francis my sales person was very good and helpful with the sale of my new car. More

by Opalphil
Recommend Dealer
Yes
Employees Worked With
Francis
Oct 21, 2024 -

Waldorf Toyota responded

Thank you for your confidence in Waldorf Toyota, and for your business. We are grateful to have you as a customer!

October 21, 2024

Ripped off service department, they are all about money and will not listen to customers More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 29, 2024 -

Waldorf Toyota responded

Would you be willing to discuss your visit with us? We would like to learn more about your experience and what we can do to improve your 1-star rating. Thank you, Dustin Herbert - Manager - (301) 843-3700

October 07, 2024

Great experience. I kept putting off having my vehicle serviced because I hate doing it. I was out in less than a hour and half, no stress involved. More

by Ysands74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Perdue
Oct 07, 2024 -

Waldorf Toyota responded

We're delighted to hear that your service visit was quick and stress-free at Waldorf Toyota! Thank you for choosing us, and we look forward to assisting with any future needs.

September 25, 2024

I'm glad I bought my new car at Toyota Waldorf! The experience was great and they really worked with me so I could get the car I wanted. My sales representative, Earnest, was easy to work with an More

by sboyer3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Winston
Sep 26, 2024 -

Waldorf Toyota responded

Thank you for choosing Waldorf Toyota! We're delighted to hear that Earnest made your car-buying experience pleasant and seamless. Enjoy your new vehicle, and we appreciate the recommendation!

September 23, 2024

My consultant was very pleasant and greet me very professionally. I was pleasantly surprised how quickly the 45,000 mile service was completed. More

by jpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Sep 23, 2024 -

Waldorf Toyota responded

We're delighted to hear that your service experience was both professional and efficient at Waldorf Toyota. Thank you for sharing this positive feedback!

September 13, 2024

Service is always efficient and quick. Marjorie is such a pleasure to work with. That's it. More

by hopkinskathleen466
Workmanship
Recommend Dealer
Yes
Employees Worked With
Marjorie Fortin
Sep 16, 2024 -

Waldorf Toyota responded

It's great to hear that you are happy with our services! Thanks for giving a shoutout to Marjorie and leaving Waldorf Toyota a five-star review!

1
...