
Waldorf Toyota
Waldorf, MD
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The service person was very friendly. She took me into the service check-in area on time and asked clear and concise questions about my brake concerns. She provided a good estimate of t She took me into the service check-in area on time and asked clear and concise questions about my brake concerns. She provided a good estimate of time for diagnostics. Once diagnosed, she gave me an approximate time for needed repairs and an estimated price. The estimate of the duration of the repairs was good and the price was actually lower than the estimated costs. More
I had a great experience with Brian Langford and the management team at Walford Toyota. After flying in from South Carolina to pick up my brand-new vehicle, I discovered that the car had some factory-re management team at Walford Toyota. After flying in from South Carolina to pick up my brand-new vehicle, I discovered that the car had some factory-related flaws. Despite the unexpected situation, the team acted quickly and took excellent care of me. They provided prompt service to address the issue, arranged a hotel stay for the night, and even covered my food and rental car expenses. Although I originally planned to drive the car back the same day, the team made sure I was fully accommodated and supported throughout the process. Their professionalism and commitment to customer satisfaction turned a frustrating situation into a positive experience. More
Started the process online and emails with the dealership. Staff were very easy to communicate with and very transparent with OTD pricing and very quick responses. Came in with a negotiated price dealership. Staff were very easy to communicate with and very transparent with OTD pricing and very quick responses. Came in with a negotiated price and reasonable trade-in value. Test drove the vehicle, walkthrough and started closing. Process was easy and not stressful at all. Not to mention this dealership has the best price in the region (northeast) for the vehicle I purchased. Definitely worth considering and see what they have! More
Returning after several yrs hope to return to past positive experience. Had my first service and other than finding the locking lug nut still attached on the front tire the service was prompt and frie positive experience. Had my first service and other than finding the locking lug nut still attached on the front tire the service was prompt and friendly. More
I so appreciate Wendy and her team for their expertise. She takes the time to listen to any concerns I may have and responds accordingly in a professional manner!!! I am happy to have a reliable service te She takes the time to listen to any concerns I may have and responds accordingly in a professional manner!!! I am happy to have a reliable service team I can count on. More
I believe this dealership has done something to my Avalon. My car was fine before the oil change, but now the check engine light is on in my car. I have only ever had my Avalon serviced at the deale Avalon. My car was fine before the oil change, but now the check engine light is on in my car. I have only ever had my Avalon serviced at the dealership. I paid $230 for a diagnostic. And when they figured out what was wrong, they wanted me to pay for those repairs in addition to the diagnostic fees. It’s a gimmick and they tampered with my car to get extra money. Don’t trust this dealership. More
This Dealership works for their customers. When I had a crash, they went to West Virginia to find me a RA4 hybrid. They also got me a rental car a car to use also. Frank McGeady my sales repre When I had a crash, they went to West Virginia to find me a RA4 hybrid. They also got me a rental car a car to use also. Frank McGeady my sales representative is the best. More
They are a great dealership for sales and service won’t go anywhere else they staff is very knowledgeable and friendly!!! Marjorie was fantastic with help getting my service done!!! Above a 5star!!! go anywhere else they staff is very knowledgeable and friendly!!! Marjorie was fantastic with help getting my service done!!! Above a 5star!!! More