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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews
Call Service Center (301) 843-8700

4,227 Reviews of Waldorf Honda - Service Center

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March 27, 2024

Very good service department as always. They checked car thoroughly Didn't try to sell unnecessary work More

by FISHINGWEEKS
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 29, 2024 -

Waldorf Honda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

Everyone down to the tech, parts counter guy, and cashier were friendly and helpful. Only thing that was forgotten was the car wash. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Justin Marcus Jenkins
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Mar 29, 2024 -

Waldorf Honda responded

Hi Rob, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2024

Very professional and friendly. Service was done in a timely manner I will definitely come back again! More

by Bashfulbytish
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
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March 27, 2024

... Other than not knowing how I don't have Honda windshield wipers I've always had excellent service experiences. Would recommend More

by MJH3
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn Stroud
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March 26, 2024

Always an excellent customer service experience when I come. Justin is always nice and very informative. More

by CLSBUCKMON333
Recommend Dealer
Yes
Employees Worked With
Justin
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March 26, 2024

Everything was done in a timely manner. I have no complaints about my experience. EXCELLENT More

by JC3RDREAL2233
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
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March 26, 2024

Explained the invoice fee like I have 5k laying around and would not provide me with a loaner vehicle after I had the money to make the repairs. More

by APRIL.ROUNTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Reese
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Waldorf Honda responded

Hi April, thank you for taking the time to leave a review and share your experience with us. I'm sorry to hear that our explanation of the repair came across as dismissive or lacking in understanding. We never want our customers to feel like we are not taking their concerns seriously or not providing appropriate solutions, such as offering a loaner vehicle during repairs. Unfortunately, loaner vehicles are limited and in this instance, one may not have been available. Thank you again for bringing this to our attention, we value all feedback as it helps us improve and provide better service for our customers. We hope to have another opportunity to serve you in the future.

March 25, 2024

I called about an issue with my Pilot. Chris explained all that was being done to my car as well as recommended services that needed to be done. I was very satisfied with service. I don't More

by LJB
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 28, 2024 -

Waldorf Honda responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2024

Fast efficient polite helpful Always taking care and answering all questions, if they can't answer they send me to someone who is ready to answer More

by Mcarlos78
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 28, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2024

Great job! They paid attention... I wasn't there all evening.. I get a teacher discount... I will return More

by TERESAOLIVER5
Recommend Dealer
Yes
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Mar 26, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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