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Waldorf Honda - Service Center

Waldorf, MD

4.6
4,227 Reviews

4,227 Reviews of Waldorf Honda - Service Center

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March 30, 2024

Paid $2,250 for a timing belt fix with oil change and calibration but my oil percentage still displays 20% oil and no next oil change sticker. Waldorf Honda has done all of my services and oil changes so More

by SBOYD5580
Recommend Dealer
Yes
Employees Worked With
Tony Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Apr 01, 2024 -

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our #1. I am sorry to here about your unpleasant experience with us during your last service. Please reach out to me if possible at 240-427-1544 or email at jquillin@waldorfhonda.com. I would like discuss this with you so that we may keep you as the valued guest that you are. Thank you and I appreciate you.

Apr 03, 2024 -

SBOYD5580 responded

After meeting and speaking with John, all was forgiven and a total mishap. The oil was actually replaced at 100% full and displayed after the maintenance reset and a new service sticker was issued as well. As an extra bonus John gave me the next oil change is free. This is the great service I am use to having with Waldorf Honda and will continue being a customer. Thank you again John.

March 29, 2024

Very courteous and very knowledgeable about cars. Great and understanding. Everyone was pleasant. Great place to take your vehicle. More

by ELIZABETHLDIXON53
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
Apr 04, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2024

You won't ever have to worry about me bringing my car there ever again. You gave me a price for $2300 or $2800 to fix my car. I tell you I'll get it fixed after I get paid. I initially took my car to More

by R.butler2110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Deavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Waldorf Honda responded

Hello, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to the Management Team at 301-843-8700 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 29, 2024

Efficient and good work. No I don't want to say more words. Stop bothering me. More

by GTWINES1
Recommend Dealer
Yes
Employees Worked With
Tony Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Reese
Apr 04, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2024

Always excellent service Always appreciate the excellent customer service that's provided every time Great location More

by FLEA60ROCKS
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 04, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2024

Always satisfied with any repairs that are serviced Customer service always professional Best service in Waldorf More

by FLEA60ROCKS
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
Mar 31, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

Great service, cleaned my car, rotated my tires, and changed my oil. Was Very respectful More

by Aaron51795
Recommend Dealer
Yes
Mar 29, 2024 -

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2024

Trust you all more than Pohanka Honda. Hate having to make an appointment though Done More

by CARLTON.GRIFFITH03
Recommend Dealer
Yes
Employees Worked With
I think his name was Craig
Mar 29, 2024 -

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2024

Efficient, very courtesy, and professional. I will most likely use their services for my Honda in the future. More

by Chief
Recommend Dealer
Yes
Employees Worked With
udk
Mar 30, 2024 -

Waldorf Honda responded

Hi, thank you for your positive comments about Waldorf Honda! We are always happy to assist you if anything else comes up. Take care!

March 27, 2024

Very courteous and professional! Robyn was very courteous and professional during my brief transaction of getting my truck serviced. More

by desiree.sealey
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn Stroud
Mar 29, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We hope to be of service to you again in the future. Best wishes, Waldorf Honda

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