Waldorf Dodge Ram - Service Center

Requested an oil change, and to also check the cooling system on my 2012 Dodge Grand Caravan Crew. The mechanics ran diagnostics, ensured the fluid levels were correct, and other tests. Obviously very th system on my 2012 Dodge Grand Caravan Crew. The mechanics ran diagnostics, ensured the fluid levels were correct, and other tests. Obviously very thorough. Left the shop feeling assured everything was OK. More

I was there to have my vehicle serviced and Ruben was very helpful. I always bring my car here. very helpful. I always bring my car here. More

The Service Representative was courteous and friendly. The service was satisfactory and completed faster than expected. The service was satisfactory and completed faster than expected. More

The service I received was quick, everything was explained clearly and the service person was friendly, knowledgeable. All my questions were answered, and they were patient. explained clearly and the service person was friendly, knowledgeable. All my questions were answered, and they were patient. More

Friendly, professional, excellent drop off setup. Quick and communicative. Makes sure to get all the details. Ruben is great! Quick and communicative. Makes sure to get all the details. Ruben is great! More

Great service! Ruben was very professional and knowledgeable about a couple issues with my vehicle. Repairs and service were done right the first time and in a time Ruben was very professional and knowledgeable about a couple issues with my vehicle. Repairs and service were done right the first time and in a timely manner. Will definitely keep coming back to Waldorf Dodge. More

Service has been nothing short of Excellent. My wife and I drive two hours round trip to Waldorf Dodge for service, this when I could simply go a few minuites down the road to my local Dodge de My wife and I drive two hours round trip to Waldorf Dodge for service, this when I could simply go a few minuites down the road to my local Dodge dealer in Great Mills Maryland. We do this because of the Excellent Level of Care and the Attention to Detail Ruben and his team have provided in maintaing first our Scat Pack and now our Hellcat Challenger. I have trusted this team at Waldorf Dodge in particular to perform post sale upgrades to my interior(s) and suspention systems on both Challengers and the workmanship upon return was better than I would have expected if from the factory. All work performed has been the result of Ruben's listening to our feedback in the cars performance and his recommendations. All service advice and follow on maintenance upgrades provided by Ruben and his team have delivered better than expected traction, handeling and over-all performance improvements. Albeit it would be easier for us to use our local Dodge dealer for service but bottom line we have found at Waldorf Dodge a Service Manager and Service Team that are perfect in execution every time they step up to the plate. As a maintenance professional myself, I recognice excellence - 5-Stars Would Highly Recommend More

Great experience on July 20. I brought my car in for routine maintenance, customer service was nice. CP was great, very knowledgeable and friendly. Love the call back to let yu I brought my car in for routine maintenance, customer service was nice. CP was great, very knowledgeable and friendly. Love the call back to let yu know your vehicle is ready. More

I was very pleased with your service And I will be back to have my call service there again to have my call service there again More

I visited the Dodge Service Center on June 18, 2024. Dominic was my Service Rep. He was great in attending to my service needs on my 2011 Dodge Durango Citadel. Dominic keep me abreast of the technic Dominic was my Service Rep. He was great in attending to my service needs on my 2011 Dodge Durango Citadel. Dominic keep me abreast of the technician's findings. He explained the work that needed to be done. However, I opted to have my air conditioner unit checked because that's why I was there in the first place. In the morning, the air conditioner was blowing out cold air. However, by midday, the unit was blowing warm to hot air. The technician ran a dye through the a.c. unit to see if there was a possible leak. Unfortunately, as explained to me, the dye needs to circulate through the a.c. unit for at least 5-days. Therefore, I will be returning to Dodge as requested. In addition, the a.c. unit registered a 1 1/2 lbs. of freon. The technician added another 1/2 lb. of freon to register 2 lbs. Currently, the a.c. unit is blowing out cold air. I am praying that there is no leak anywhere. We shall see. Thank you Dominic for your excellent customer service! More