Waldorf Dodge Ram - Service Center

Purchased this Jeep from a dealership that recently closed. Saw that the Dodge dealership across the highway recently became a Jeep franchise so I took my Jeep to their service center. The service writ closed. Saw that the Dodge dealership across the highway recently became a Jeep franchise so I took my Jeep to their service center. The service writer treated me as if I was a long time customer. I was very satisfied with the service and with the service writer, I believe is Rubin Martinez. More

Disappointing Warranty Service I came in with a Mopar extended warranty, expecting the same quality service as any other customer, especially at a certified Mopar center. Unfortunately, once I mentioned extended warranty, expecting the same quality service as any other customer, especially at a certified Mopar center. Unfortunately, once I mentioned the warranty, the experience noticeably changed. Service felt slower and less helpful, which I later learned may be due to the extra work involved in processing warranty claims. Regardless, that’s not the customer’s fault. Warranty work should not mean second-rate treatment. More

My service representative, CP, was very accommodating, informative and reliable. I was not happy with the cost of getting the vehicle up and running, but I was happy to get my vehicle operating. informative and reliable. I was not happy with the cost of getting the vehicle up and running, but I was happy to get my vehicle operating. More

Service representative was respectful and informative. Explained the Service that would be provided along with the time frame for completion. Very pleased. Explained the Service that would be provided along with the time frame for completion. Very pleased. More

Ruben Martinez is by far one of the best Service booth employees I have experienced. employees I have experienced. More

Service rep Ruben was very professional; and provided great help in my vehicle service needs. Great experience. great help in my vehicle service needs. Great experience. More

My first maintenance was great, service technician was friendly and knowledgeable, Service performed was done in a timely manner which I really appreciated, well done service department.⭐️⭐️⭐️⭐️⭐️ friendly and knowledgeable, Service performed was done in a timely manner which I really appreciated, well done service department.⭐️⭐️⭐️⭐️⭐️ More

Great service and the workers are so nice very clean waiting area and don't have you waiting very long waiting area and don't have you waiting very long More

Reuben is an excellent mechanic very knowledgeable and dedicated to making you feel satisfied with the work dedicated to making you feel satisfied with the work More

Ruben is outstanding, he always goes above and beyond to assist me whenever I need assistance. assist me whenever I need assistance. More