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Waldorf Dodge Ram
Waldorf, MD
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Went in for an oil change without an appointment. The service team was super quick, waiting room was very clean and the team took care of my concerns as always. The service team was super quick, waiting room was very clean and the team took care of my concerns as always. More
CP initiated the service and turned it over to Rueben, both CP and Rueben were kind, courteous and professional and took the time to explain in detail how the service went, any recommendations and informe both CP and Rueben were kind, courteous and professional and took the time to explain in detail how the service went, any recommendations and informed me that the recall part was ordered. More
In order to purchase my 2023 Ram 1500 Longhorn Limited, I had to fly in from another state. Anthony, my sales representative, picked me up at the airport and upon arriving at the dealership, my truck was rea had to fly in from another state. Anthony, my sales representative, picked me up at the airport and upon arriving at the dealership, my truck was ready for delivery. The Waldorf team was attentive to my needs and the process was simplified. Thank you from Tennessee. More
The recent service for the suspension issues on my 2014 Ram were corrected and finished earlier than the quoted time frame. Service Advisor CP Pittman Jr. explained the service process prior to service an Ram were corrected and finished earlier than the quoted time frame. Service Advisor CP Pittman Jr. explained the service process prior to service and kept me informed along the way. More
If you want honesty and good customer service steer clear of this dealership. Internet price was not price shown. Sales manager (Brian) didn't even know the price was different. Honesty is lacking even thoug of this dealership. Internet price was not price shown. Sales manager (Brian) didn't even know the price was different. Honesty is lacking even though Sales manager says he's upfront, honest and transparent. NOT the case. The whole team is about getting cars sold and not about customer service once the car is purchased. Customer service should be through the life of the car and the customer. Never shown all aspects of the car. Never shown where service is located. Car took forever to get to us once finance was complete. Decals that were on the side of car were not taken off all the way sticker residue was still on car. interior was ok....... More