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Waldorf Dodge Ram
Waldorf, MD
143 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 143 reviews
July 23, 2024
Great experience on July 20. I brought my car in for routine maintenance, customer service was nice. CP was great, very knowledgeable and friendly. Love the call back to let yu I brought my car in for routine maintenance, customer service was nice. CP was great, very knowledgeable and friendly. Love the call back to let yu know your vehicle is ready. More
by mtolver
Employees Worked With
CD
June 20, 2024
I purchased my 2023 GoMango Dodge Challenger R/T Scatpack w/Shaker July 2023 right off the showroom floor! I hadn't purchased a brand new vehicle in over 30 years, as I purchased my prior 2 used vehicles in w/Shaker July 2023 right off the showroom floor! I hadn't purchased a brand new vehicle in over 30 years, as I purchased my prior 2 used vehicles in cash from private owners. I HATE going to car dealers to purchase a vehicle so I was very pleased that my entire purchase experience at Waldorf Dodge!! It has been almost 1 year of ownership and it has been ABSOLUTE ENJOYMENT with my challenger!! I recommend Waldorf Dodge for your new vehicle purchase! More
by ReggieD
Employees Worked With
Anthony
June 19, 2024
I visited the Dodge Service Center on June 18, 2024. Dominic was my Service Rep. He was great in attending to my service needs on my 2011 Dodge Durango Citadel. Dominic keep me abreast of the technic Dominic was my Service Rep. He was great in attending to my service needs on my 2011 Dodge Durango Citadel. Dominic keep me abreast of the technician's findings. He explained the work that needed to be done. However, I opted to have my air conditioner unit checked because that's why I was there in the first place. In the morning, the air conditioner was blowing out cold air. However, by midday, the unit was blowing warm to hot air. The technician ran a dye through the a.c. unit to see if there was a possible leak. Unfortunately, as explained to me, the dye needs to circulate through the a.c. unit for at least 5-days. Therefore, I will be returning to Dodge as requested. In addition, the a.c. unit registered a 1 1/2 lbs. of freon. The technician added another 1/2 lb. of freon to register 2 lbs. Currently, the a.c. unit is blowing out cold air. I am praying that there is no leak anywhere. We shall see. Thank you Dominic for your excellent customer service! More
by Dee
Employees Worked With
Dominic
June 10, 2024
I had my truck in for service and they got me right in as I was walk in on a Saturday morning. I had my dash lights on like a Christmas tree and CP got me right in and repairs completed. I was walk in on a Saturday morning. I had my dash lights on like a Christmas tree and CP got me right in and repairs completed. More
by jimfrancis777
Employees Worked With
CP
May 21, 2024
CP assisted me with repairing/replacing radio after the navigation software corrupted it. He kept me up to date with everything thay was going on. Very professional young man. Thanks for all you've done. navigation software corrupted it. He kept me up to date with everything thay was going on. Very professional young man. Thanks for all you've done. More
by kilo601
Employees Worked With
CP
May 06, 2024
So… I took my truck in for an electrical issue. I also said hey something is also leaking could you check it out. Boy did they… so they said they looked all through the truck. From the pedal(where I also said hey something is also leaking could you check it out. Boy did they… so they said they looked all through the truck. From the pedal(where the “issue” was) all the way back to the ECU. And couldn’t find anything. But oh they found my “leak” it was from my trans pan…. So I bought parts bc I didn’t want the stock pan. And they call say it’s done yada yada. So I come to pick it up and I noticed before I went in under the truck there’s still a puddle… salesman said oh that’s just residual.. so he charged me for “looking into” the electrical and for installing the trans pan. I leave and drive immediately to another shop. Within an hour of looking into the electrical issue the mechanic finds a bundled mess of electrical tape wires just twisted together with nothing other than tape to hold them together. He also found a connector that was corroded as all get out and also broken into 3 pieces. Needless to say it was in between the pedal and the ecu… so I called dodge and explained what the mechanic found and they were shocked and wanted to see pictures. Oh also I still had a leak…shocking… and even after I showed the salesman the PUDDLE under the truck before I left he still didn’t believe me and then started to say oh well maybe it was the pan that you provided. Of course placing blame elsewhere immediately. Next he wants me to bring it in so they can look at it again. I’m thinking why the heck would I waste more time when you couldn’t get it right the first time. Also it was never the trans pan leaking. It was the trans cooler line. I went under the truck for exactly 1 min and found the steady drip. Needless to say I wanted a refund. Which they only gave me for the “labor” or HACKMANSHIP they “provided.” There is more but I think I’ve made my point. Dealers just as shotty as the rest of em More
by Bob ritter
Employees Worked With
Bob
