Waldorf Chevrolet Cadillac

Kind and Courteous We had never dealt with Waldorf Cadillac before last week. A friend recommended that we try them upon his recommendation. We found them to be helpful We had never dealt with Waldorf Cadillac before last week. A friend recommended that we try them upon his recommendation. We found them to be helpful, attentive and courteous. I was in contact with Brian Tabb, the sales manager and Mark Barbino the sales representative. There is a minor paint flaw in the car but I trust that it will be handled with the same care of care soon. More

Great Thank you to my Salesmen on putting me into a new car. I had a difficult time at first but they salespersons made sure I didn't leave without a realia Thank you to my Salesmen on putting me into a new car. I had a difficult time at first but they salespersons made sure I didn't leave without a realiable car. I have a brand new Chevy and I am happy and grearful all thanks to the two salesmen who were a big help. More

Customer loyalty Factory ordered 09 Colbalt from W. Pine GM recall. Contacted Service Department in March and told parts delay. Wasn't till my contacting GM that Wald Factory ordered 09 Colbalt from W. Pine GM recall. Contacted Service Department in March and told parts delay. Wasn't till my contacting GM that Waldorf Chevrolet did not offer loaner or rental that lo and behold we have the part. While the individuals involved where courteous but very, very disingenuous it goes to show what happens with multi owned Dealerships. Ken Dixon was there for 61 years needless to say this customer is moving on and away from GM and the other Dealerships under this ownership More

Positive experience We just bought a 2014 Cadillac XTS - All the staff who helped us were friendly and knowledgable and accommodating since my husband is in a wheelchair. We just bought a 2014 Cadillac XTS - All the staff who helped us were friendly and knowledgable and accommodating since my husband is in a wheelchair. The price met our budget. It was worth the ride from Bowie. We especially appreciated the dealership's participation in USAA and TrueCar discounts, and a discount because I also lease a BMW More

Customer Service was outstanding from all whom we came in contact with. All strived very hard to meet the purchasing needs of my wife and I. We can truly say we were happy with the way we were treated throug contact with. All strived very hard to meet the purchasing needs of my wife and I. We can truly say we were happy with the way we were treated throughout the whole purchasing process. The dealer did not have the type of car that I was looking for and they went out and found one very close to the price I stated I wanted to be around. Overall I can't think of a better experience. More

We have purchased both new and used Honda vehicles from Steve Newman and the Honda sales team. He has been consistently friendly, helpful, and up-front about the realities of negotiating sales prices. He Steve Newman and the Honda sales team. He has been consistently friendly, helpful, and up-front about the realities of negotiating sales prices. He has helped to make the buying experience as hassle-free as possible. We have had all our Honda cars maintained at Ken Dixon and found John Kershaw very reasonable to deal with on those rare occasions when there was a problem with a service visit. We understand there will be some times when independent shops can offer better prices on some services, but often the price difference is not that great. We have found overall that the convenience of one-stop maintenance, having a well-documented service record, and the customer incentives offered by Ken Dixon are worthwhile to us. More

Frank is wonderful and very accommodating. He has helped me from the beginning of the sales process through my service appointments!! Walt is the most helpful. me from the beginning of the sales process through my service appointments!! Walt is the most helpful. More

I purchased my new car last year. I have had nothing but excellent service with Frank and Walt. I have brought my vehicle in to be serviced and I was taken care of promptly. I strongly recommend this dealer excellent service with Frank and Walt. I have brought my vehicle in to be serviced and I was taken care of promptly. I strongly recommend this dealership because they are excellent on the front end and will continue to take care of you after your purchase! More

When you walk in the door of the showroom, Frank Wheeler and Walt Kline make you feel so very welcomed. Frank is a great and very knowledgeable salesman and Walt is an excellent Manager. My family has bou and Walt Kline make you feel so very welcomed. Frank is a great and very knowledgeable salesman and Walt is an excellent Manager. My family has bought 3 cars from Ken Dixon by working with these 2 individuals. They are an EXCELLENT asset to the organization. When my children are ready to buy their first cars, I will take them to Walt & Frank. GREAT JOB! More

We came in looking to purchase a Equinox. Mark was our sales guy who also worked with Walt to help get us what we wanted. We found exactly what we wanted loved the vehicle loved the color. Unfortunately o sales guy who also worked with Walt to help get us what we wanted. We found exactly what we wanted loved the vehicle loved the color. Unfortunately our credit would only allow us the lower model that didn't come in the color we wanted. Walt worked hard doing all he could and made it happen so we got the exact vehicle we wanted.Both Walt and Mark were very nice and very helpful and gave us great customer service. Thank you guys sooo much!! More