W&L Subaru - Service Center

Everyone at w & L is always very nice and helpful. That is why I love going there even though it’s an hour away from my home! That is why I love going there even though it’s an hour away from my home! More

Great people, service, customer service and dealership. Tony was great and friendly. Impressed with whole experience. Tony was great and friendly. Impressed with whole experience. More

2013 Outback 115,000 miles. I was preparing for retirement so I bought this vehicle new.. Extremely disappointed with over $4500 in repairs this year alone!!!!! Most is related I was preparing for retirement so I bought this vehicle new.. Extremely disappointed with over $4500 in repairs this year alone!!!!! Most is related to labor cost. Have always attempted to have oil changes. tire rotations, filters etc done timely. Total labor repairs so far this year were $3304.47. I would never expect this from a Subaru starting with less then 115000 miles. Subaru cars are advertised as rugged vehicles. I do no off road driving. My last Subaru LL Bean I passed to my daughter. It had 220000 miles. She drove it and put on another 25,000 - 30,000 miles than sold it and I understand it is still road worthy. Never did I have these extreme repairs with my LL Bean. All repairs were normal wear and tear issues. I am aware a class action lawsuit was filled on multiple Subaru Vehicles. 2013 were involved. One big issue was the abnormal breakdown of Seals and Gaskets.. Same problem I was told I had to have repaired this time. I was told if not repaired it would not pass inspection because the leak could cause a fire. At my age that scared me. Staff said my model was not involved in the class action suit yet I am having the same issues involved in that class action suit. Including the frequent need to replace Bulbs. Very, Very disappointed in this vehicle considering the extremely low mileage I had when I started having issue. More

Work was not completed as promised, had over spray on the trim, was not happy with the job trim, was not happy with the job More

I am generally pleased with my Service and Relationship with W&L. I have been a customer for over 30 years...and have had 1 or 2 disappoints..!! But they have Mostly Stepped Up to the Plate when issues ari with W&L. I have been a customer for over 30 years...and have had 1 or 2 disappoints..!! But they have Mostly Stepped Up to the Plate when issues arise..!! More

Nice and easy night drop off for inspection, oil change and tire rotation. Prompt turnaround time too! and tire rotation. Prompt turnaround time too! More

I am on my fourth Subaru and only the first one was not purchased at W and L. I am impressed by the friendliness and skill of all the employees I have interacted with and the amenities offered. purchased at W and L. I am impressed by the friendliness and skill of all the employees I have interacted with and the amenities offered. More

Great customer service. Good beverage selection. Good attitude shown in service center. Keep up the good work. Good beverage selection. Good attitude shown in service center. Keep up the good work. More

Super place to go for service on your automobile! I always appreciate there care for your car. I appreciate the expertise of the service representative doing the work, plus they keep me updated with I always appreciate there care for your car. I appreciate the expertise of the service representative doing the work, plus they keep me updated with the services needed. F More

Held my car a year and told me they don’t what wrong and never called me or gave me a response from him I had to call all them to get updats never called me or gave me a response from him I had to call all them to get updats More