W&L Subaru - Service Center

Every time I have the oil changed, my oil change tag is never punched. Why give customers this tag when you fail to punch it so you don’t have to give a free oil change. Extremely disappointing never punched. Why give customers this tag when you fail to punch it so you don’t have to give a free oil change. Extremely disappointing More

You charged me $33. 00 to change a bulb.; unbelievable!!! ????????????_::::::=!#%%:////%%##: ugh iiuj uiij ill 00 to change a bulb.; unbelievable!!! ????????????_::::::=!#%%:////%%##: ugh iiuj uiij ill More

Owen was fabulous in helping me. Turned out a new battery solved my problem even though the existing one showed good. Turned out a new battery solved my problem even though the existing one showed good. More

They took very good care of my car and it's running very well now . well now . More

We are so glad we have found WandL Subaru. The service department is top notch. Always straight forward with what work is needed and cost. To the sales personnel. Thank you so much The service department is top notch. Always straight forward with what work is needed and cost. To the sales personnel. Thank you so much More

This is the first time I've had a less than stellar experience. I had an appointment for service on Friday 9/13 and if it wasn't for daily prompting for a status update, I'm not sure when I would have experience. I had an appointment for service on Friday 9/13 and if it wasn't for daily prompting for a status update, I'm not sure when I would have gotten my car back. I was told on several occasions that drop offs aren't priority, but I had scheduled an appointment. It was also frustrating that I was told daily my vehicle would be put on the machine to determine what is wrong when all that was completed was a manual check of the oil level, followed by an oil change. I am grateful the service was completed without charge, likely due to my dissatisfaction with the process and the fact I bought this certified used vehicle about 1 months earlier. Overall Owen and team were very professional and resolved my issue, I just wish there was clearer communication and expectations set (appointment vs drop off status). More

Meet and greet and the Service Garage Door was great. Staff, work done, and time in and out were excellent. Would recommend W&L to anyone needing vehicle service. Staff, work done, and time in and out were excellent. Would recommend W&L to anyone needing vehicle service. More

Kind and courteous and informative. Appreciated the discount on the service and the car wash Appreciated the discount on the service and the car wash More

Very friendly and helpful. Received a loaner. Car was completed under estimated time quoted. Everything was top notch from scheduling appointment, getting loaner, calling an Received a loaner. Car was completed under estimated time quoted. Everything was top notch from scheduling appointment, getting loaner, calling and texting when vehicle completed. Well done everyone!! More

Everyone at w & L is always very nice and helpful. That is why I love going there even though it’s an hour away from my home! That is why I love going there even though it’s an hour away from my home! More