2,049 Reviews of W&L Subaru - Service Center
Professional, Friendly Service I love that I can schedule online and it is extra nice that they offer a free car wash with my service. New location is convenient and beautiful. I love that I can schedule online and it is extra nice that they offer a free car wash with my service. New location is convenient and beautiful. More
Excellent service I had problems with my audio system, key turning to start car, and my automatic passenger side window. The service department took care of everything I had problems with my audio system, key turning to start car, and my automatic passenger side window. The service department took care of everything even gave me s loaner car until needed parts came in. So pleasant! More
Engine light I spend the entire day there for an engine light. Each time they told me it was fixed after I drove about 5 miles it would come back on. I think they I spend the entire day there for an engine light. Each time they told me it was fixed after I drove about 5 miles it would come back on. I think they should have test dive it more than a mile to see if the engine light would come back on. I have to still come back on Tuesday to get it fixed. More
Had to have my car repainted I have been a Subaru owner since 1998 and wish i would have started with this dealership. Awesome people to work with. No hassles at all when i told I have been a Subaru owner since 1998 and wish i would have started with this dealership. Awesome people to work with. No hassles at all when i told them the paint was failing on my 2018 Crosstreck the collision Center manager told me to bring it in and after he looked at it he contacted the customer service rep and got my car in the following week for a complete repaint. It looks better than new now More
First service visit Very happy with service department. The mechanic noticed front tire feathering and the service adviser recommended a front alignment under warranty. I Very happy with service department. The mechanic noticed front tire feathering and the service adviser recommended a front alignment under warranty. I always feel more confidence in a service department when detecting any faults, bring them to my attention with the the remedy. More
Service visit I had the brakes replaced on my Subaru Forester as well as the oil and filter changed. The service rep told me the air filter was dirty and should I had the brakes replaced on my Subaru Forester as well as the oil and filter changed. The service rep told me the air filter was dirty and should be replaced also. I asked him to please have whoever worked on my car to put the computer screen on the dash back to where it was set when I took the car in for service. It was not done. It took me a long time to finally get it back where I wanted it set at. I was a little disappointed that the person working on the car did not do it as requested. I was pleased they could give me a loaner car to use while my car was being worked on so I could run some errands. More
Excellent Service Appointment was for the usual mandatory PA state inspection. A multipoint inspection with complimentary fluid top-offs and car wash was included. Bot Appointment was for the usual mandatory PA state inspection. A multipoint inspection with complimentary fluid top-offs and car wash was included. Bottom line: Bill was $0.00 Customer lounge area is A+ Staff are extremely courteous. More
Winter service check and oil change Always impressed by the level of professionalism when we bring our vehicle in for service. More importantly is the honest service provided by W & L. Always impressed by the level of professionalism when we bring our vehicle in for service. More importantly is the honest service provided by W & L. It is sometimes difficult to find a trustworthy business but W & L has our confidence. More
Eazy Peazy! The collision center was great...they made everything very easy. Everyone was very friendly and helpful...and although I don't ever want to hit a dee The collision center was great...they made everything very easy. Everyone was very friendly and helpful...and although I don't ever want to hit a deer again....I would not hesitate to use their services if I needed to.....top notch!!! More
Oil Change and More I recently brought my car in for service and it was a positive experience. Everyone was professional, efficient and the waiting are is excellent with I recently brought my car in for service and it was a positive experience. Everyone was professional, efficient and the waiting are is excellent with comfortable chairs and nice selection of beverages. More