2,054 Reviews of W&L Subaru - Service Center
Collision center is fantastic I had my 2017 Subaru Legacy repaired after hitting a deer. Every aspect of my experience was wonderful. The staff is very friendly and professional an I had my 2017 Subaru Legacy repaired after hitting a deer. Every aspect of my experience was wonderful. The staff is very friendly and professional and the work done was impeccable More
Check up and tire rotation, etc. Everyone was professional and friendly. Work well done in a timely manner. All areas were clean. Nice to have a drink and snacks while I waited. Everyone was professional and friendly. Work well done in a timely manner. All areas were clean. Nice to have a drink and snacks while I waited. More
Service, new tires, check variable transmission Everything was explained clearly and work was done in a timely and professional manner. I also inquired about a new vehicle and the sales person was e Everything was explained clearly and work was done in a timely and professional manner. I also inquired about a new vehicle and the sales person was excellent and did not pressure me for an immediate decision. More
Awesome Experience! I came for an inspection and was greeted immediately, car was taken in and I left in 45 minutes . Friendly staff and awesome waiting room too boot ! I came for an inspection and was greeted immediately, car was taken in and I left in 45 minutes . Friendly staff and awesome waiting room too boot ! More
State inspection and scheduled maintenance We had another good experience with W&L for scheduled service for our outback. Oil change, state inspection, system check were requested and complete We had another good experience with W&L for scheduled service for our outback. Oil change, state inspection, system check were requested and completed in a timely manner. A tire rotation was also completed, billed and paid for but I did not request this. (rotation/balance were paid for at the retailer from whom I purchased our replacement tires. (I did not address that with the service adviser at check out - no harm done) The new waiting area is wonderful - comfortable and squeaky-clean. Coffee and snacks are available. TV news was on. I understand that there is also a "quiet area" at the dealership also. Large play area for kids is available. More
Mileage service All items were addressed. Was informed that I would need to replace tires in the near future. Wonderful waiting room with amenities; very comfortable All items were addressed. Was informed that I would need to replace tires in the near future. Wonderful waiting room with amenities; very comfortable and clean. More
Purchase of new vehicle and service The service department is courteous and helpful. They are organized and keep me informed when needed. Dale Long and Kevin Orner have been very g The service department is courteous and helpful. They are organized and keep me informed when needed. Dale Long and Kevin Orner have been very good to work with. More
I felt the price was a little high considering the work that was done! Other than that I was completely satisfied with the overall experience! that was done! Other than that I was completely satisfied with the overall experience! More
All work was satisfactory. Service was outstanding and service tech. was very polite and the waiting area was very comfortable and well stocked with goodies and drinks. Lenght o Service was outstanding and service tech. was very polite and the waiting area was very comfortable and well stocked with goodies and drinks. Lenght of wast was only a short time. More
awesome Friendly, qualified staff. Beautiful building/facilities. I did not like FOX News blaring in the prime waiting area, but found a quiet waiting area w Friendly, qualified staff. Beautiful building/facilities. I did not like FOX News blaring in the prime waiting area, but found a quiet waiting area where I could do some work and read. Comfortable chairs, good coffee and snacks. Service person(Dale) was personable and asked me if I wanted to do additional recommended service prior to doing it. Much appreciated. More