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W&L Subaru - Service Center

Northumberland, PA

4.7
2,054 Reviews

2,054 Reviews of W&L Subaru - Service Center

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January 31, 2019

Collision center is fantastic I had my 2017 Subaru Legacy repaired after hitting a deer. Every aspect of my experience was wonderful. The staff is very friendly and professional an More

by ptot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision Center
January 31, 2019

Check up and tire rotation, etc. Everyone was professional and friendly. Work well done in a timely manner. All areas were clean. Nice to have a drink and snacks while I waited. More

by abstude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry! I didn't names.
January 30, 2019

Service, new tires, check variable transmission Everything was explained clearly and work was done in a timely and professional manner. I also inquired about a new vehicle and the sales person was e More

by dprt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Heim, Kris Little
January 28, 2019

Awesome Experience! I came for an inspection and was greeted immediately, car was taken in and I left in 45 minutes . Friendly staff and awesome waiting room too boot ! More

by naturalsteel16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2019

State inspection and scheduled maintenance We had another good experience with W&L for scheduled service for our outback. Oil change, state inspection, system check were requested and complete More

by RJMayshock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Eister
January 24, 2019

Mileage service All items were addressed. Was informed that I would need to replace tires in the near future. Wonderful waiting room with amenities; very comfortable More

by Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names, but was pleased with very friendly customer service.
January 21, 2019

Purchase of new vehicle and service The service department is courteous and helpful. They are organized and keep me informed when needed. Dale Long and Kevin Orner have been very g More

by paul55%
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Orner - excellent service from Kevin--He knows what he is talking about, and he demonstrated the new features on the 2019 Ascent just wonderfully!
January 18, 2019

I felt the price was a little high considering the work that was done! Other than that I was completely satisfied with the overall experience! More

by jfranklin47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
January 17, 2019

All work was satisfactory. Service was outstanding and service tech. was very polite and the waiting area was very comfortable and well stocked with goodies and drinks. Lenght o More

by eagleglg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bottiger
January 16, 2019

awesome Friendly, qualified staff. Beautiful building/facilities. I did not like FOX News blaring in the prime waiting area, but found a quiet waiting area w More

by Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale(?) works in Service, greeted me and provided coordination w/ mechanic.
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