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W&L Subaru

Northumberland, PA

4.8
4,127 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,127 reviews

November 02, 2024

Part ordered but not delivered. Not notified causing unnecessary 40 minute drive to W&L. Upon completion of work on rescheduled date, hood not completely closed and required stoppin More

by bodnerbmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Long
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

W&L Subaru responded

Thank you for the feedback. You are right, it sounds like we could have done better here. We apologize for the lack of communication you experienced. We will do our best to use your comments here as a coaching tool to make improvements where necessary. Thanks again and have a great day.

October 31, 2024

They worked very well with me in finding the Subaru that I wanted. They were very informative,generous with their time and professional. More

by barbiedelg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

W&L Subaru responded

Thank you so much for the review!

October 31, 2024

46 years married, new car every 5 years this was my best experience Good job More

by rmkerst
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Endy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

W&L Subaru responded

Thanks so much for the review! It was our pleasure helping you in sales!

October 28, 2024

They should explain all of the warranty details before you buy the car expecialy the bumper to bumper coverage I’m not very pleased with this I was told when signing the paperwork More

by Tony
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Alex Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

W&L Subaru responded

Hi Tony, thank you for the feedback. If you have any questions about the warranty coverage on your vehicle, please give us a call at 570.473.3432, we'll be happy to help. Thanks again, and have a great day.

October 28, 2024

Awesome people ! Great service ! Definitely the best Subaru dealer in the area and would only recommend w and l Subaru ! More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

W&L Subaru responded

Thank you, Randy!

October 27, 2024

Good job got it done in a good time frame so far so good will keep going back More

by mikekristy12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

W&L Subaru responded

Thank you for your review!

October 27, 2024

Excellent valet service! Having excellent service is very important to me when considering where to buy my next vehicle. More

by mrgnshs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

W&L Subaru responded

Thanks, and have a great day!

October 25, 2024

Pleasant people but upsetting they no longer wash my car that I bought there . Ok More

by wbkling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

W&L Subaru responded

Thanks for the feedback, William. In general we do still offer a free automatic car wash with service, however there are a few reasons why we would not be able to run certain vehicles thru our automatic car wash. If you have any questions about the reason in your specific case, please give us a call at 570.473.3432 and press 2 for service. Thanks and have a great day.

October 24, 2024

Excellent service. Very friendly and able to get my car done quickly. Highly recommend them More

by cmcillwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

W&L Subaru responded

We appreciate the feedback!

October 24, 2024

Great people great service nice facility well trained service people nice place to do business More

by gstametz51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

W&L Subaru responded

Thanks so much for the review!