W.I. Simonson Mercedes-Benz - Service Center
Santa Monica, CA
95 Reviews of W.I. Simonson Mercedes-Benz - Service Center
Very good customer service management that included delivery of hard to find parts. Additionally, service included frequent feedback about status of receipt of hard to get parts as well provided a cour delivery of hard to find parts. Additionally, service included frequent feedback about status of receipt of hard to get parts as well provided a courtesy car. The car was returned clean and fueled. More
Excellent and quick turnaround New car, and not familiar with electronics, technican explained certain things to me and answered my questions Very courteous and was patient with electronics, technican explained certain things to me and answered my questions Very courteous and was patient More
Excellent five stars service and experience from the A team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. More
Service advisor, Mario Beltran, who helps me every time I am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. W am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. WI Simonson shows they care about your business and goes out of their way to keep you coming back. More
Service advisor, Jim Cornell, expedited service of my vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate More
Excellent service. From Tim H our service advisor to all your staff, thank you. Tim pays great attention to all detail. Will return as needed! your staff, thank you. Tim pays great attention to all detail. Will return as needed! More
Derrick is the best service provider. He is professional, helpful and looks out for my best interest. He makes service appointments go quick and easy. professional, helpful and looks out for my best interest. He makes service appointments go quick and easy. More