W.I. Simonson Mercedes-Benz

As a foreigner, with a young credit history and many dreams, I called the dealership to explore options. I wasn't too optimistic about the situation, but Damien gave me the opportunity to 'work it out'. dreams, I called the dealership to explore options. I wasn't too optimistic about the situation, but Damien gave me the opportunity to 'work it out'. I went to see him the next day, I explained the situation and he goes 'guess what - you're never going to drive your old car again'. He was right. Skeptical, I continued the process. He was super friendly, patient and made me enjoy the whole experience, even though we knew it was going to be tough to get me through. He came back with the numbers, and he knew it wasn't going to work for me. He was ON MY SIDE. He literally did some magic along with the management team and offered me this great deal that involved trading in a previous lease. I went home that night on a Mercedes-Benz, and with a new friendship. How amazing is that!!! Thanks Damien and team! More

Denise and Lee were really helpful, knowledgeable and professional. I have bought many cars, but have never had a better shopping experience. I will be back to buy from them again and again. What grea professional. I have bought many cars, but have never had a better shopping experience. I will be back to buy from them again and again. What great representatives for MB. More

My credit situation was impossible (no history, first-time luxury car seeker, new in the country, no wage slips). Tried to get this car through a couple of lease agents but no one was able to appro first-time luxury car seeker, new in the country, no wage slips). Tried to get this car through a couple of lease agents but no one was able to approve me, the Mercedes company being very selective in financing. It took a few trips, various documentation and lots of persistence and patience on both sides. But Mr. Wheat had fought for me and worked with what I had, supporting me a hundred percent. At the end - I got the financing, and got the car. Still can't believe I'm driving a Mercedes. Thank you. More

John was very helpful in getting me into a new E350. Worked with me on the price of the car and getting me a fair deal on my trade-in. Very picky on what I wanted but he was very patient in helping me f Worked with me on the price of the car and getting me a fair deal on my trade-in. Very picky on what I wanted but he was very patient in helping me find the model and the options that I wanted. Recommend highly. More

Karnite is the quintessential professional who is not only an outstanding representative for Mercedes Benz, but who knows her business and cares about her clients. I have dealt with Karnite many times o only an outstanding representative for Mercedes Benz, but who knows her business and cares about her clients. I have dealt with Karnite many times over the years, and I recommend her highly to anybody looking at the possibility of purchasing or leasing a Mercedes. While waiting for the process to be completed for my lease, I observed Karnite to be friendly, warm, and knowledgable in a straight forward way to those around her. If every sales person in this world could have half of the ability and qualities of Karnite, it would be a pleasure to buy anything. Unfortunately, these types of sales people are extremely rare...but I have mine and I will never go to anyone else when dealing with Mercedes. More

excellent experience. will refer all my contacts to jeff very comfortable working with jeff. all people including sales manager, financial person very pleasant and professional. all aspects of purchase wel very comfortable working with jeff. all people including sales manager, financial person very pleasant and professional. all aspects of purchase well described. no pressure to buy more accessories. the car delivery process was excellent . jeff clearly described all the car controls including the navigation system, audio system and embrace. More

Karnit is a very special human being. She actually cares. That's not only rare, it's non-existant in this day and age. My experience with Mercedes Benz has been an absolute joy because she is my poi cares. That's not only rare, it's non-existant in this day and age. My experience with Mercedes Benz has been an absolute joy because she is my point of contact. I never expected to be driving a Mercedes now because of Karnit, I'm in my 2nd one and I'm telling everyone I know to go see her if they're looking for a great car and relationship with someone who care, not just about the sale...Sincerely, Jacob More

I communicated with John Halaka via email before coming into the showroom to take out the CL550 I would later purchase, and was impressed with John right from the start. He was able to answer all of my que into the showroom to take out the CL550 I would later purchase, and was impressed with John right from the start. He was able to answer all of my questions, ease any fears I had about purchasing a certified pre-owned Mercedes Benz, and overall went above and beyond the call of duty. He telephoned me the day after I purchased the car to make sure everything was OK, which no dealer has ever done. I will definitely refer my friends, family, and colleagues to John when they are going to purchase a Mercedes Benz as I know they will be in good hands. John can best be described in one word: Exceptional. I recommend him without hesitation. Mike Frese More

Karnit has sold many cars to my family. She is professional, caring and efficient. I came to W.I. Simonson because of her. She is a great salesperson. professional, caring and efficient. I came to W.I. Simonson because of her. She is a great salesperson. More

My Mercedes experience with Ernie Luna at W.I. Simonson was FANTASTIC! Ernie's personable way and professional demeanor made me feel comfortable. His knowledge of the models, options and packages was excep was FANTASTIC! Ernie's personable way and professional demeanor made me feel comfortable. His knowledge of the models, options and packages was exceptional (and educational) and his passion for Mercedes infectious - not that I wasn't already a Mercedes fan. Before making my decision to lease, Ernie astounded me with his creative thinking as he suggested a number of buying verses leasing scenarios (varying lease lengths and mileage options) on new and used vehicles, which added to the model choices within my budget. While Ernie was good at providing me with a number of options, he was better at letting ME decide. Not once did I feel that I was being "sold" a car or pressured to make a decision to buy one. Ernie took the time to listen to my needs and desires and more than satisfied them. I highly recommend Ernie Luna and the professional staff at W.I. Simonson. More