W.I. Simonson Mercedes-Benz

John will go an extra mile to make you happy. The car was used and had few things to be fixed. It was done in a timely manner. Thank you John. was used and had few things to be fixed. It was done in a timely manner. Thank you John. More

Great services!I came in and met with John Halaka and told him the car I liked. He took care of everything else. I am very happy with him!!! told him the car I liked. He took care of everything else. I am very happy with him!!! More

This is our second car from Ernie and he never fails to deliver. He works 110% to make sure we are happy every step of the way and always with a smile on his face. Superb! We have already recommended him t deliver. He works 110% to make sure we are happy every step of the way and always with a smile on his face. Superb! We have already recommended him to 2 of our friends. Professional, courteous and amusing at all times, a great salesman! More

John Halaka went over and beyond to help me get my car. I had been looking for a used 2009 E550 with low mileage for over four months when my car shoed up on the lot. he called me right away and helped me g had been looking for a used 2009 E550 with low mileage for over four months when my car shoed up on the lot. he called me right away and helped me get the car for a great price. More

John Halaka was the most helpful, patient, knowledgeable and non-pushy (which is a big deal for me, because I get turned off by hard-sell) dealer I had the pleasure of talking to during my week-long search and non-pushy (which is a big deal for me, because I get turned off by hard-sell) dealer I had the pleasure of talking to during my week-long search for a car. He politely accepted my rescheduling of the second visit, because I was having a busy week at work. Answered all my questions and helped me through every step, got me a great deal, and most importantly, did not make me feel intimidated or neglected at any point. I have been in too many situations where a dealer visibly "switches off" once the money changes hands, but John has also been consistent in following up after the sale. The paperwork completed at 9 PM on Friday evening and he was with me all the way, and even had a helpful suggestion for a dinner place nearby as I drove my car out of the showroom. Truly excellent service, and I would recommend WI Simonson, and John Halaka in particular, to anyone looking for a car. More

John was helpful in working through different options to meet my needs and deliver the car I was looking for. Moreover, he was responsive in follow up after I left the lot. meet my needs and deliver the car I was looking for. Moreover, he was responsive in follow up after I left the lot. More

I am SOOO excited and completely satisfied about purchasing my 2011 Honda Accord from this dealer and salesman (John). I went to two other agencies, Barber Honda in Bakersfield, CA and Bob Smith To purchasing my 2011 Honda Accord from this dealer and salesman (John). I went to two other agencies, Barber Honda in Bakersfield, CA and Bob Smith Toyota in La Cresenta, CA. Although both agencies provided good customer service from the salesmen, the dealer's themselves, were completely unflexible and did not do everything in their power to help me. John and W.I. Simonson went above and beyond to put me in my vehicle. John listened to me and did not give up until I got what I wanted. I am so grateful and happy!!! Having purchased my used Honda vehicle from such a prestigious Mercedes Benz lot was a bit intimidating, but not once was I made to feel underpriviledged or less worthy. In fact, I drove away feeling on top of the world! Thank you W.I. Simonson and thank you John. I am extremely satisfied with your services and will undoubtedly recommend anyone I know to your dealership. More

John was very helpful and not pushy. He made me feel comfortable and gave me a good deal on my Mercedes. Marc handled the paperwork and moved through it very quickly. There were times where I felt he wa comfortable and gave me a good deal on my Mercedes. Marc handled the paperwork and moved through it very quickly. There were times where I felt he was being somewhat condescending, but that may just be his personality and has nothing to do with me. Over all, I was quite satisfied with my experience, and really love my new car. I'd definitely recommend this dealership to anyone looking for a new or used Mercedes, and tell them that John is a great guy to work with. More

Karnet was a real joy with her enthusiasm and knowledge of who I am and what I wanted, she guided me to my dream car!!! of who I am and what I wanted, she guided me to my dream car!!! More

The fact that Mr. Arian speaks Farsi was a big plus for me, he had explained all the information about the car to me and I would like to thank him for all his work. me, he had explained all the information about the car to me and I would like to thank him for all his work. More