W.I. Simonson Mercedes-Benz

Professional, courteous, and delivered quality work in record time. Great location and waiting room also. This Mercedes service department is the ONLY one i bring my car to. record time. Great location and waiting room also. This Mercedes service department is the ONLY one i bring my car to. More

Bill Hagen at W.I. Simonson was so friendly, so positive, and above all else he worked extremely hard to get us a great deal on a fantastic car. I so appreciate the hard work he put in to make sure my fian and above all else he worked extremely hard to get us a great deal on a fantastic car. I so appreciate the hard work he put in to make sure my fiancé and I were taken care of. More

John H. did a fantastic job. He was careful in listening to my need. Assisted me in every way possible right from multiple test drives to negotiating with upper management to get the approval for getting me to my need. Assisted me in every way possible right from multiple test drives to negotiating with upper management to get the approval for getting me a better deal. I must also thank Carl from finance who helped me make necessary decisions while completing the application. The team did a great job. Hemant. More

I bought a Porsche from a gentlemen called John Halaka who was nice and friendly BUT the company sold me a car that they haven't tried because they wouldn't have sold me the car if they had tried it and J who was nice and friendly BUT the company sold me a car that they haven't tried because they wouldn't have sold me the car if they had tried it and John told me that they hadn't. I got a flat tire directly after driving the strange behaving car home and that due to that the rear rims was repaired( which is not permissible on that car) and they were still in bad condition so the car was scary to drive. So since the rims had cracks on them they repaired them once more with an awful result BUT John Doherty at Simonson stated that the rim was 100% ok even though I sent him a movie of a wheel that was jumping badly in the high balance machine at Good Year. So they sold me a car that is not ok to drive and want me to take the cost for that. That is not the way to treat a costumer and I would not recommend anyone to trust this company. Its sad the way they just ignore the fact that they sold me a car that is scary to drive with no regret! More

I was there to buy an advertised E350, 1-2 years old. I had done price comparison (and had negotiated price on a new model in another dealership down to lowest it could go, and yes I was surprised how low had done price comparison (and had negotiated price on a new model in another dealership down to lowest it could go, and yes I was surprised how low they could go). The price was best I could get within 50 Miles for the car at W.I. Simonson. I did not like the condition of the car advertised (no surprise) and ended up buying a year model, few months old. It was late evening and they were about to close. John showed me few models and gave me a good discount on the newer model I saw. Financing was done fast and I was on my way home in an hour not paid down a dime. I noticed some damage on the rims after buying the car, but they promised fixing it and the repair was done perfectly with no charge to me. Good buy and a good experience. More

The best buying experience I've ever had in buying a new car. John was knowledgable, understood my needs, presented a great price and was patient in showing me the features of my new S550. John was more con car. John was knowledgable, understood my needs, presented a great price and was patient in showing me the features of my new S550. John was more consultant then salesperson which I truly appreciated. John Halaka, Lee Mehlman, Sales Manager and other executives whom I met throughout the transaction were all attentive to my needs. I felt a genuine commitment to quality service. I was so pleased with the overall experience that I contacted a colleague of mine who was literally going to another Mercedes dealership to purchase a new Mercedes. When I shared my experience she quickly changed course and bought a 2013 SL550 the very next day. John and W.I. Simonson have a loyal customer and more referrals to come. More

I was extremely impressed with John Halaka and the team at W.I. Simonson. This was the first POSITIVE car buying experience I have ever had! I had been searching for a specific SUV that was difficult to fi at W.I. Simonson. This was the first POSITIVE car buying experience I have ever had! I had been searching for a specific SUV that was difficult to find. After a few months of searching, I found what I was looking for at W.I. Simonson. I spoke to John on the phone and we completed the majority of the transaction over the phone, as I live in Northern California. This was the first time I have bought a car over the internet which was scary, but the 5 hour trip was so worth it! Everything he had described about the SUV on the phone was completely accurate. When I arrived at the dealership, John had everything ready for me, including having my loan approved. John was absolutely amazing! I highly recommend John Halaka and W.I. Simonson dealership!! More

Steve was fantastic throughout the buying process. Very knowledgeable and easy to deal with. And he's been great in the weeks following the purchase as well -- answering any questions I've had and making s knowledgeable and easy to deal with. And he's been great in the weeks following the purchase as well -- answering any questions I've had and making sure I'm happy with the vehicle. Great service! More

To Whom It May Concern, I’ve just conducted my second To Whom It May Concern, I’ve just conducted my second lease in a row with your dealership, and the one and only reason why you will be the choice f To Whom It May Concern, I’ve just conducted my second lease in a row with your dealership, and the one and only reason why you will be the choice for all of my future car purchases is...in a word...‘Karnit’. I have never experienced the level of overall customer satisfaction as I have with Karnit; many salespeople try, but she is the only who truly delivers on her promises. Her word is her bond, and her attention to detail throughout the entire process was impeccable. Thank you for having such a wonderfully spirited representative. I honestly look forward to the lease end on my car so that I can see her again and share a few laughs together. Sincerely, Adam Rowe “a truly satisfied customer” More

I was referred to Marcus by a a good friend. I wanted to get into a new E Class. I contacted Marcus by phone and was able to reach him on my first attempt. He took down my information and got back to me t get into a new E Class. I contacted Marcus by phone and was able to reach him on my first attempt. He took down my information and got back to me the very same evening with a car that matched my criteria. I had a brand new car with excellent lease terms (better than what I had before with BHLS) that same weekend. I was amazed by how fast and easy the transaction was. Marcus is my MBZ lease specialist for life! GREAT Job!! Thank you WI Simonson and Marcus Jerry:). More