W.I. Simonson Mercedes-Benz

This is our 5th car from Simonson and we come back because of great service from Marcus Jerry because of great service from Marcus Jerry More

Very competent, kind and professional people work there. They go out of their way to make you feel comfortable. It’s a beautiful showroom with beautiful cars. They go out of their way to make you feel comfortable. It’s a beautiful showroom with beautiful cars. More

The people at Simonson made it quite easy to buy a 2023 used certified Mecedes from my desk in Metro Atlanta. used certified Mecedes from my desk in Metro Atlanta. More

Our experience couldn’t have been better. We worked with Michael and his customer service was impeccable! We recommend this dealer and this dealership 100%! We worked with Michael and his customer service was impeccable! We recommend this dealer and this dealership 100%! More

My experience was a good one. People were friendly, knowledgable, and did their jobs quickly. I am happy to lease two cars from Mercedes. One is mine the other is my wife's. People were friendly, knowledgable, and did their jobs quickly. I am happy to lease two cars from Mercedes. One is mine the other is my wife's. More

The best experience I’ve had buying a car, everybody treated me like I’m one of their own. Very professional and efficient. treated me like I’m one of their own. Very professional and efficient. More

The entire experience was top notch from start to finish. Knowledgeable staff with no hassles or upselling. Look forward to returning on next purchase Knowledgeable staff with no hassles or upselling. Look forward to returning on next purchase More

My experience with W. I. Simonson Mercedes-Benz was amazing I was treated like VIP. I. Simonson Mercedes-Benz was amazing I was treated like VIP. More

My experience was just ok. I enquired about the vehicle status online and got an immediate reply. I was contacted by the salesperson and made arrangements to come to the dealer I enquired about the vehicle status online and got an immediate reply. I was contacted by the salesperson and made arrangements to come to the dealership. I was told that the vehicle would be pulled out and ready to go for a test drive. I notified the salesperson of my eta but when I arrived the vehicle was not pulled out and ready to go in fact the salesperson wasn't really sure where the car was except for the sound of the chirp upon getting the keys which were still locked up and the car was blocked by other vehicles. The sales process was fairly standard, and I received good service once seated. I was told that the car was going to be cleaned and ready to go and that I would get the "Mercedes Experience". I joked that it was raining so not much could be done as far as the exterior was concerned. Once the deal was completed, I had to text my salesperson after waiting 20 minutes at his desk. I decided to leave and just come back later. When I returned, I met my salesperson at his desk, and he gave me the keys and told me my vehicle was outside. The vehicle was not cleaned at all on the inside. There was sticky stuff on the seats, dust on the horizontal portions of the car and hairs etc. Not what I was expecting given the 4+ hours they had to at minimum make sure the interior was cleaned. This vehicle is a graduation present for my daughter, and I will need to have the interior detailed before giving it to her. Mike in finance was great and was doing his job well. Dave was ok too but, in the end, I felt like my "Mercedes Experience" ended once I wrote the check. I was told during the transaction that this dealer sold nationwide, which is great but when I asked for assistance getting the vehicle delivered 10 miles away, I was told that they don't do that. More

WI Simonson ordered me a hard to find SUV and made the purchase process easy. purchase process easy. More