Vyletel VW

Brought my sons 2006 Touareg in for service left front headlight out passenger side wiper not working and a tire rotation was told light and wiper could not be repaired because the don’t have parts for th headlight out passenger side wiper not working and a tire rotation was told light and wiper could not be repaired because the don’t have parts for that year vehicle so all they did was rotate tires and charged $180 rotation was $20 the cashier told me they don’t have parts for vehicles older then 10 years and told me to talk to service representative he said how do we know what’s wrong with vehicle with out inspection if you don’t have parts don’t accept the job cost me $160 for nothing total ripoff More

I requested an e-price on this vehicle n never got a reply or a quote reply or a quote More

They had just the car that I wanted. Working with Donnie was great. No hidden fees. I knew just what I wanted and they delivered. Took some extra steps to make the process easy. I t Working with Donnie was great. No hidden fees. I knew just what I wanted and they delivered. Took some extra steps to make the process easy. I traveled a long way to get to the dealership. They understood that I made it worth while. I'd go back. More

Horrible mis diagnosis of my Sons GTI. After multiple visits they relied on an off sight opinion by someone who had not test drove the vehicle and or laid hands and eyes on it! Replaced un After multiple visits they relied on an off sight opinion by someone who had not test drove the vehicle and or laid hands and eyes on it! Replaced unnecessary parts and sent my son home! With an ok to drive the VW. As a result internal unfixable damage occurred to the engine, rendering the vehicle useless!!! Don’t ever go here folks. Fair warning stay away!!! More

Bryan was the best. He listened to my requests and limitations about buying a new car. His knowledge of the cars, financing and State requirements was a confidence builder. I am very pleased with all limitations about buying a new car. His knowledge of the cars, financing and State requirements was a confidence builder. I am very pleased with all . More

Brian gave me extremely prompt responses on everything over email and a couple of quick phone calls. He had all of the paperwork ready to go when I showed up and it was the easiest car buying experience I over email and a couple of quick phone calls. He had all of the paperwork ready to go when I showed up and it was the easiest car buying experience I have ever had. Straightforward and competitive pricing with no tricks. More

Excellent maintenance service Have been taking my VW cars to Vyletel for over 10 years and have always had great customer service. I mainly deal with David...great service and alw Have been taking my VW cars to Vyletel for over 10 years and have always had great customer service. I mainly deal with David...great service and always keeps me up to date on repairs. More

Found my new Pre-owned SUV. Thanks Al. Quickest and easiest buy ever! In Friday night for an hour, with Al, called me next morning approved. Everyone was so friendly and I totally recommend Quickest and easiest buy ever! In Friday night for an hour, with Al, called me next morning approved. Everyone was so friendly and I totally recommend them. More

Extremely poor customer service to the spouse! Went to the used car department to look for a car for my husband. Sebastian Stellino came out, only to introduce himself to my husband ONLY! He contin Went to the used car department to look for a car for my husband. Sebastian Stellino came out, only to introduce himself to my husband ONLY! He continually ignored me the whole time we were there. Even when I asked questions, I was ignored. He wouldn't even look at me!! We went to sign paperwork, and I wasn't even offered a seat. I personally will be in the market for a new car in a few months and I will NOT be buying from here, and I will purposefully tell people to not go there. I am completely disgusted with the utter lack of general human respect!! The only reason for the 2 starts, instead of 1, was because Greg Merrill in the finance department was absolutely amazing!!! Very attentive and thorough with his explanations of everything. More

BEST SERVICE AND CAR BUYING EXPERIENCE OF MY LIFE My title says it all. I dealt with Donnie Jr, and he was fantastic! He covered everything from pricing to my service schedule. I will be sending ev My title says it all. I dealt with Donnie Jr, and he was fantastic! He covered everything from pricing to my service schedule. I will be sending everyone here! More