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Voss Toyota in Beavercreek

Beavercreek, OH

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26 Reviews

2110 Heller Drive

Beavercreek, OH

45434

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Showing 26 reviews

October 26, 2024

I've called service twice with no answer, left messages and no call back. I tried to schedule a service online and did not receive a confirmation. I sent a message and did not receive an answer. I tried th More

by GregH1958
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Oct 26, 2024 -

GregH1958 responded

I'm happy with the purchase of my vehicle, but your service dept., online scheduling, messaging and chat is terrible.

Oct 30, 2024 -

Voss Toyota in Beavercreek responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Oct 31, 2024 -

GregH1958 responded

I ordered parts from the parts dept. and I need to know if I have an appointment with the service dept., if not I need to make one. I tried to make one online for the 5th, but never received confirmation and I have been unable to get an answer from anyone.

September 21, 2024

Sean Moore sold me my new Toyota XLE Prem. ..he is very caring and really worked for me to get the best deal..on the new car and my trade in!! More

by timeiswastin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Moore
Sep 23, 2024 -

Voss Toyota in Beavercreek responded

Thank you for choosing Voss Toyota in Beavercreek. Your feedback and rating mean a lot to us. We're glad Sean and our team were able to help, and we hope to see you again! Congratulations on your new Toyota XLE Prem!

September 17, 2024

Voss Toyota always a great dealership. Sales and service the best in the greater Dayton area. Only negative is female porter who assists with customers vehicle when arriving needs VAST More

by N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales , parts and service.
Sep 18, 2024 -

Voss Toyota in Beavercreek responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 25, 2022

I sent several requests in regards to a car I was interested in but no one has never responded. More

by iyun407
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
December 08, 2021

Great car buying experience! From start to finish this was one of the easiest and most pleasant car buying experiences I've had. Mike Severs had great communication and was very easy to talk with. The fin More

by Wes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Severs, Ethan George
May 08, 2021

Tim Brown was our salesperson.Our family members have Tim Brown was our salesperson. Our family members have leased one and purchased more than one new Toyota from Voss Toyota. Tim handled each tran More

by youknowJesussaves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brown, Ethan
August 22, 2020

The service department at Voss Toyota is one of the best I have ever worked with! They took great care of my 4runner when we broke down, and did excellent work on the transfer case. While the work did take More

by John R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knabel
June 30, 2020

Older Avalon replacement of alternator.Customer service Older Avalon replacement of alternator. Customer service is alive and well in Beavercreek. Thank you Dave Ritner for addressing my concerns with the More

by Mac2239
Recommend Dealer
Yes
Employees Worked With
Dave Ritner
June 23, 2020

Replacing Alternator I have an older Avalon. To replace the alternator every site was said labor 2 Hours to replace Alternator. The billing for the job was over $600.00 l More

by m2mclaughlin
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
November 26, 2019

Beware ! DO NOT trust word of sales person! If you want to deal with these guys get EVERY THING in writing! After dealer discount was given, salesman com More

by ferrol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales man
1