Voss Hyundai
Dayton, OH
Filter Reviews by Keyword
By Type
Showing 230 reviews
I have bought 2 cars and have spent tens of thousands of dollars on repairs over the last 15 years with this dealership and they have lost a lifelong customer. I originally paid for an oil change which was dollars on repairs over the last 15 years with this dealership and they have lost a lifelong customer. I originally paid for an oil change which was never serviced on my car. I came back later to get this fixed. When I came in to collect my car, they charged me again for another oil change. Instead of doing the work for free to rectify the situation they double downed and 4 staff members ganged up on me, manager included and blamed the issue on burning the oil. 7000 miles of oil in 4 months of barely driving the car! That is impossible! Rather than admit the mistake and fix it, they doubled down and said they could fix my engine for $600 and there is good chance it could hurt your engine. All this for 5 Quarts of oil! Never buy or have maintenance preformed from them. If they scammed lifelong customer, they would do it to you! More
Olivia was very nice. And it's a very nice clean dealership. I didn't end up buying the car I test drove but I would definitely come back if they had something I was inter And it's a very nice clean dealership. I didn't end up buying the car I test drove but I would definitely come back if they had something I was interested in. Very good experience and very nice people More
Vehicle was already sold upon my inquiry. Even though I was contacted 2 days later and asked if I had any other selections I was interested in, I was already in communication with another dea Even though I was contacted 2 days later and asked if I had any other selections I was interested in, I was already in communication with another dealership already. More
Been try to get the strip on the back of my ve now under the hatch back took it back three times to get it fixed the last time I took it back I waited three. Hours for it to get it fixed when got it ba the hatch back took it back three times to get it fixed the last time I took it back I waited three. Hours for it to get it fixed when got it back the part had glue all over when I pointed it out the service manager told it would wash off got it home gess what it wouldn't wash off gess it going to be fourth time going back .never again More
Great car buying experience! My wife and I recently purchased a Tuscon Sport and an Elantra from Aziza and could not be happier...Jeff and his team are great! My wife and I recently purchased a Tuscon Sport and an Elantra from Aziza and could not be happier...Jeff and his team are great! More
Service by a bunch of backyard yokels Genesis G-90 in for first service and to fix a noisy vent fan in the rear of the center console. Told our service rep was "Steve". Steve greeted us w Genesis G-90 in for first service and to fix a noisy vent fan in the rear of the center console. Told our service rep was "Steve". Steve greeted us with "Hey, Y'all, Howez y'all doin?" He wore a baseball cap and a dirty Colts jersey. While signing us in he told us a story about taking one of these cars out on the highway and "getting it up to 115mph." Told us car would be ready that evening. Nat a word. We called. Call was dropped three times before we got a hold of Steve. He said they had been "busting their butts" trying to figure out how to get the center console apart, and they needed to keep the car another day, They kept the car for three more days. Never called us. We got to talk to someone about every fifth call to them. More excuses about how hard it was to work on this car. When we finally got the car back. The navigation system controls on the console didn't work. Took another visit to get that fixed. Every visit they only talked to me, not my wife --who is the owner. Called us youze guys. AS we left the last time Steve yelled "Thank you. Now y'all come on back" Not bloody likely More
Just as bad as the rest ! I went in knowing I was upside down on my car, but after talking to these guy's I thought I was back at Jeff W . the salesman was a nice old guy but I went in knowing I was upside down on my car, but after talking to these guy's I thought I was back at Jeff W . the salesman was a nice old guy but the sale's manger is not very truthful . So the truck was marked down from $17995 to $17885, but on another website it was listed at $17500. So I informed the sales manger of this and the fact they bought the truck at auction. Then he proceeds to tell me that they paid $17600 at auction for this truck, now why would you list this truck for $17500 if you paid $17600 for it ? Somebody is not truthful now are they ? The icing on the cake was the salesman said I was approved for $18000 but I would have to eat $4000 on my car, give them a down payment and pay full retail on the truck ! In total it would have cost me $24000 plus a down payment. I really don't care about the truck, but buyer beware these guy are worse than the mob. More
Class act! Very professional. Answered all our questions and made our purchase experience enjoyable! David was very helpful and knowledgeable about our Santa Fe Very professional. Answered all our questions and made our purchase experience enjoyable! David was very helpful and knowledgeable about our Santa Fe. Will definitely be back! More
Always great service We have bought 3 cars from Voss Hyundai always recieved professional service. Greg Trefz is great and I love my new Elantra! My husband says it’s a sh We have bought 3 cars from Voss Hyundai always recieved professional service. Greg Trefz is great and I love my new Elantra! My husband says it’s a sharp looking car. More
The Most Beautiful Hyundai Tucson Jeff, Lisa and Dave all did an amazing job helping find the best vehicle for me. I enjoyed working with Voss Hyundai to find my new car. I love driv Jeff, Lisa and Dave all did an amazing job helping find the best vehicle for me. I enjoyed working with Voss Hyundai to find my new car. I love driving my Tucson! More