Volvo of Tucson

GREAT PEOPLE First I went on line and browsed used vechales and then wandered into the show room. I was treated with a great smile and very genuine offer to learn First I went on line and browsed used vechales and then wandered into the show room. I was treated with a great smile and very genuine offer to learn my needs and wants. I was after a lower price used vechale, but that made no matter to the people of this dealership and I was treated as if I was after the most expensive vechales they had. I delt with thee different people and each one made me feel that they had my interests in mind. Three different people chip in and showed me vechales and there was never a hint of not wanting to work with me. No pressure of any kind, you know the old routines of sales ends today, everyone wants this car, last chance, none of that. No hurry, they worked on my schedule. More

Great Experience Buying our Ram truck at Volvo of Tucson was the best car buying experience I have ever had. Dylan our sales associate was competent, knowledgeable an Buying our Ram truck at Volvo of Tucson was the best car buying experience I have ever had. Dylan our sales associate was competent, knowledgeable and most of all friendly. He worked with me, but did not put pressure on me. He even came in on his day off to assist me in the purchase of my truck. I was very impressed with the finance manager -- no pressure to buy more than what we wanted. I would highly recommend Volvo of Tucson Ken More

Car-buying bliss In a rather hasty decision, I needed to buy my dream car (the Nissan 370z) and buy it fast. it was 5:10PM on a Saturday evening. After an internet sea In a rather hasty decision, I needed to buy my dream car (the Nissan 370z) and buy it fast. it was 5:10PM on a Saturday evening. After an internet search and phone call to every local Nissan dealership told me that none of them had their own car in stock (what a joke). But lo and behold, the internet popped up a hit at Volvo of Tucson who I had a phenomenal history with in my 2003 Volvo S40. I called and was connected with Branden who told me it was no problem that they closed at 6 and that he could get me into the seat of that Z. After a long drive there, Branden had the car waiting out front for me. No sooner had I introduced myself that we were on the road test-driving it. While it was not my first time driving the vehicle, it was certainly the most pleasant. Branden knew that I was a car guy so he didn't rattle on about features or what it could do. He knew this car was for me as did I. After returning to the dealership and crunching numbers, the car was mine in a little more than two hours. This was my first experience buying a car, but it could not have been more stress-free or mind-blowingly easy. A MASSIVE thank you to Branden and the Volvo of Tucson team for getting me behind the wheel of the legendary Z while being such amazingly supportive people about it. I could not possibly recommend this dealership more if I tried. Even if you're not in the business for a Volvo, this is your BEST option in Tucson for car-buying and service. More

It was the best dealership that I've gone to by far I bought my first car from this dealership and the overall experience was great the people were very helpful and it was an easy process. I am very hap I bought my first car from this dealership and the overall experience was great the people were very helpful and it was an easy process. I am very happy about the car I got Thank you #Volvo!! More

Low pressure sales My experience was excellent. Staff is friendly and helpful without resorting to pressure sales. Manny was flexible and was able to work around my My experience was excellent. Staff is friendly and helpful without resorting to pressure sales. Manny was flexible and was able to work around my schedule. More

Very grateful and satisfy After visiting a large number of vendors, Manny Tellez with Volvo, they are simply the best. From now on whenever occupy advice to buy a car, Manny i After visiting a large number of vendors, Manny Tellez with Volvo, they are simply the best. From now on whenever occupy advice to buy a car, Manny is a friend I can trust that I will have the best deal. I am very grateful, but a sales representative, a true friend, great experience and professionalism. As a first time buyer, Manny taught me about credit systems, and most important he achieved the best deal for me, on my credit without leaving my work activities. Today my family and I can enjoying a car, good year, afrodable monthly payments and a very atractive interest rate, exceeding our expectative of good deal. Thanks Manny Tellez. Juan Valdez More

Great Service We enjoyed their no-pressure approach. Manny was personable, professional and knowledgeable. Mo helped us find a better interest-rate than what my We enjoyed their no-pressure approach. Manny was personable, professional and knowledgeable. Mo helped us find a better interest-rate than what my regular bank was offering!! We appreciate you both!! More

Misrepresentation When I went to the Volvo lot, I had no previous experience financing a car. I purchased a pre-owned 2011 Nissan Versa. My rating is based on the lack When I went to the Volvo lot, I had no previous experience financing a car. I purchased a pre-owned 2011 Nissan Versa. My rating is based on the lack of transparency of the sales person about the physical condition of the car and the financing. After I returned home with the vehicle I notices some imperfections that I wish would have been pointed out to me. There is damage on the rear seat and the area around the taillight. Also, I am not sure if the passenger door was repainted, but from a distance it looks to be a slightly different color than the rest of the car! Up close, I can’t tell the difference. After purchase the vehicle the ABS light and vehicle dynamic control light have been coming on. The front passenger side airbag light (off) occasionally goes out when the seat is not being used. One of the belts occasionally makes a high-pitched noise when I am at a stop and breaking. Finally, as part of the sales agreement, the driver door had some damage and was to be touched-up shortly after purchase and a car alarm was to be installed. I was advised that the car alarm company would call me and install within two weeks. I purchased the car a month ago and this has still not been completed. The financing process was misleading, if not a blatant lie. The day before I purchased the car, my credit union provided me with credit score and offered me the rate of 5.5%. When the car dealership ran my credit score, my score was 23 points higher. The dealership advised that they could offer me 4.5 % APR. I agreed to buy the car with an added a warranty and signed the paperwork. When I returned to pay the down payment, I was advised that no lender would finance the car at the promised rate. I was advised the new rate was 4.7% APR, I was relieved and quickly signed the new paperwork without reviewing it. Upon reviewing the paperwork, I received from the bank, I found out my rate was actually 5.35%APR. I was shocked and feel completely taken advantage off. I am not blameless in this horrible transaction, however, I thought Volvo was a reputable dealer and expected that Volvo didn’t need to swindle people in order to sell cars. There is a three-month warranty where I can take the car in for repairs, but I am waiting to see what else goes wrong with the vehicle, plus I don’t really trust the dealership and not interested in Volvo working on the car. I completely regret buying this car from Volvo. More

Great service I have purchase two cars from here and and I have receive great service. Process is fast amd staff are always willing to help you. I have purchase two cars from here and and I have receive great service. Process is fast amd staff are always willing to help you. More

Easy, enjoyable experience The people at Volvo of Tucson are very friendly and helpful... like going to your friends! From the start, Dylan was easy to work with and not pushy The people at Volvo of Tucson are very friendly and helpful... like going to your friends! From the start, Dylan was easy to work with and not pushy at all. They all want to be sure you are happy with your purchase and with your experience there. Tony and Mo are professional and know their business. Ask for Dylan when you go. You will be glad you did! More