Volvo of Tucson

Peace of mind Working with Tony Keovorabouth an only be described as having peace of mind. Tony was honest and had our best interest at hand. We were very pleased w Working with Tony Keovorabouth an only be described as having peace of mind. Tony was honest and had our best interest at hand. We were very pleased with our expierence and will be repeat customers! We have already had our first service since buying our car and the service was just as great!!! More

Unresponsive Sales Organization Visited this dealership last April trying to buy a new Volvo. They did not have the model we wanted and promised to check and follow-up. Never heard Visited this dealership last April trying to buy a new Volvo. They did not have the model we wanted and promised to check and follow-up. Never heard anything further. Returned earlier this week for service on our 2004 Volvo (Excellent Service Dept by the way) and once again tried to buy a new car. Once again they did not have the model we wanted and promised to check further. We specified exactly what we wanted and returned the next day. They had not done any further checking as promised. Once again we specified what model and features we wanted. They promised to search and let us know by this AM. We had to call them only to be told that the Sales Manager lost his system password and could not check for us. Keep in mind we had to call them--they never called us. So here we are after 3 trips to this dealership and several follow-up calls with no new car. Simply the worst car buying experience ever. More

Oil Change and Coolant Level The personnel at Volvo of Tucson were all very attentive and caring. The Service Mgr., Garret Gebhart answered my questions and alleviated my concern The personnel at Volvo of Tucson were all very attentive and caring. The Service Mgr., Garret Gebhart answered my questions and alleviated my concerns. The overall experience was excellent! More

Shopping for a new car! I had my best experience purchasing a car, the sales rep Mike Habib, was awesome, best customer service ever!!!!! We are loving our new car!!!! I had my best experience purchasing a car, the sales rep Mike Habib, was awesome, best customer service ever!!!!! We are loving our new car!!!! More

schedule routine maintenance Great service...all around. Beautiful loaner vehicle provided. All my questions were answered. The service was provided in a timely manner and I wa Great service...all around. Beautiful loaner vehicle provided. All my questions were answered. The service was provided in a timely manner and I was and always have been very happy with Volvo of Tucson. Thanks. More

Mind at ease I've dealt with the overly pushy, sell you what you don't need dealerships and I've dealt with the stress free, let's find what's right for you dealer I've dealt with the overly pushy, sell you what you don't need dealerships and I've dealt with the stress free, let's find what's right for you dealerships. Volvo of Tucson definitely fell into the latter, easy-going category. Transparent policies and a friendly team make it easy to recommend Volvo of Tucson. I was dreading my car-buying endeavor, but felt good completing my purchase from Volvo of Tucson. Branden and Tony were easy to work with and I never felt pressured into purchasing something I didn't need. More

Fabulous service team! I have been driving a Volvo since 1993 and you can't do better than working with the service team at Volvo of Tucson. They are professional, friendly I have been driving a Volvo since 1993 and you can't do better than working with the service team at Volvo of Tucson. They are professional, friendly, and reliable. Their work is always done on time. Richard Lake is absolutely the best, most patient, and knowledgeable service manager. Seriously, no one likes to have car repairs done, but you can't interact with Richard and not feel positive! More

1st CLASS!!!!!! I was driving in New Mexico & my Ranger broke down. Being stranded & having no clue what to do, I called Volvo of Tucson (where I purchased my vehicle I was driving in New Mexico & my Ranger broke down. Being stranded & having no clue what to do, I called Volvo of Tucson (where I purchased my vehicle). I made initial contact with Alexis, who was so happy & polite I felt like I could see her smiling through the phone! She pulled my file & patched me through to the Service Manager Garret writhin seconds. I told him the situation & he also displayed such a heartfelt ginuine concern of my situation that I felt like he was a brother I never met! Garret took complete control of the situation & found the closest Ford dealer & tow service for me. He even put a call into the Service Manager there to let him know of the situation. Garret requested complete involvement from the dealer, keeping my best interest at heart. In such a worst case scenario situation, Garret kept me at ease with everything. He checked the factory warranties & extended warranties I had & let me know confidently that I shouldn't have any issues getting my problem covered. He was absolutely right! The dealer repaired my vehicle under warranty & I was back on the road within 4 hours. Thanks to the Ford dealer but the real thanks goes to Garret & Alexis at Volvo of Tucson! They stopped what they were doing, knowing they would not be receiving my business & laid down the most superb level of customer service I have ever experienced!! Hats off to the Volvo of Tucson team & Garret! First class!!! More

HAPPY OWNERS Simply stated, Volvo of Tucson is a great dealership with wonderful customer service. They have taken care oif my wife's C70 so well that she takes i Simply stated, Volvo of Tucson is a great dealership with wonderful customer service. They have taken care oif my wife's C70 so well that she takes in the car, gets a loaner, and she is back on the road . As a life long car guy, I look it over, always looks great, we we continue on with our lives. What else can we ask for. Thanks to Richard Lake. More